The advanced case management strategy from IBM unifies information, processes and people to provide a 360-degree view of the case. In addition to content and process management, it relies on content analytics, advanced analytics,business rules, collaboration and social software to help drive more successful, optimized case outcomes. Moreover, advanced case management solutions help capture industry best practices in frameworks and templates to empower business users and accelerate return on investment.
Listen to this podcast to learn how many energy companies and utilities could benefit from new case management tools and approaches. Discover how advanced case management from IBM can unify information, processes and people to close cases faster, with better results.