Managing the IT infrastructure for a university, community college or K-12 public school system is a thankless job. People just don’t understand the expertise, time and patience required.
Systems are likely spread over a large geographic area.
Users have varying levels of computing needs and experience. Students, faculty and researchers require the intellectual freedom to explore their academic interests in an open and independent learning environment.
To say the least, IT professionals in education need to walk a tight line between providing for the needs of users and managing the IT infrastructure. Kaseya presents the top ten IT management pain points in education environments and our solution for making your life easier.