Social Customer Service offers a new approach that doesn't just tweak the existing trade-offs. It rewrites the entire equation, so companies can boost customer satisfaction, improve rep productivity, and reduce support costs at the same time.
Find out how you can get results like this:
- 28% reductions in support calls
- 26% decrease in channel support costs
- 33% increase in clicks from Google searches
- 32% percent less time for agents find answers
- 30+% percent increases in customer satisfaction and retention
Download this whitepaper and learn how Jive can transform your customer service & support teams.