> Oracle > How To Improve Customer Service

How To Improve Customer Service

Published By: Oracle
Oracle
Published:  Dec 13, 2011

Your customers and managers have different needs, putting enormous pressure on your service department. Rich Caballero, vice president of product management at Oracle, explains how a good customer relationship management tool can please customers, while saving the company time and money.



Tagson demand, oracle on demand, instant gratification, crm, customer relationship management, deployment, saas, software-as-service, software-as-a-service, pms, product management