Whether at the federal level, state, or even county or township, government finds itself on the front lines of a raging battle to understand, manage and process paper documents. Tax returns, health records, social services cases, DMV applications, and land records create a torrent of paper that can challenge an organization. Overwhelmed by paper documents, and the problems of processing them, government has earned a reputation for spending too much on processes and delivering too little services in return.
This is the premise behind Enterprise Ready Intelligent Capture (ERIC) — a coordinated approach to document input and processing that combines distributed and centralized scanning with fax and electronic conversion across numerous department applications through a standard capture portal. Read this white paper to learn more about how ERIC can help with paper-bound functions.