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How We Work: Communication Trends of Business Professionals

Published By: Plantronics
Published:  Oct 18, 2013
Length:  6 pages

As communication options and needs increase, clear preferences have emerged regarding the best ways to exchange specific types of information. The modern communications tool belt includes:

Phone and Audio Conferences: Conveying complex
information clearly, clarifying meaning, collaborating,
building relationships, priority communications

Video and Web Conferences: Brainstorming, collaboration, planning, presentations

Email: Check-ins, status reports, follow-up, group
communications, attachments

IM: Presence information, check-in (R U there?),
simple query

Text (SMS): Uncomplicated time-sensitive information

Social Media: Networking, news updates

Tagsplantronics, global workforces, anywhere-anytime attitude, brainstorming, collaborating, communications tool belt, phone conferences, audio conferences, web conferences, video conferences, social media, communication technologies, team strategies, office environment, gaining consensus, critical information, technology innovations