If you are considering alternatives to an on-premises communications system, you need to thoroughlyunderstand the issues and options. Since anyone with a server and an Internet connection can become a cloud vendor, how do you know what to ask, or who to believe? As the old telephony solutions have evolved into multimodal collaboration platforms, it is critical that new questions are asked of both the products and the partners.
The following is a three-step process, or evaluation guide, you can use to cut through the hype and make an
1. Define your requirements
2. Evaluate the cloud solution
3. Select a cloud partner
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