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Healthy Collaboration for Better Customer Service, Better Profitability, Better People

Published By: Polycom
Polycom
Published:  May 12, 2015
Length:  8 pages

The financial services industry is in flux. Low interest rates are meeting increased regulations while consumer expectations are at an all-time high. This means that Financial Services Institutions (FSIs) must find a way to grow meaningful relationships without growing their own costs resulting in creative thinking around high quality, low cost personalization and interactions.
To build deep relationships across a distributed network of consumers without skyrocketing costs, FSIs are turning to Highly Interactive Virtual Environments (HIVEs). These HIVES are delivering on the promise of increased collaboration, increased profitability, and an edge in the competitive global market.



Tagspolycom, enterprise, collaboration, fsi, compliance, finance