97% say they're likely to tell friends or family about an outstanding customer experience. That's why you need a smart approach to your day-to-day ops to make real business improvements and decisions.
Watch our webinar, 4 Steps to Building a Customer Satisfaction Engine. SurveyMonkey's Director of Customer Success, Jeffrey Coleman, will show you how to:
- Ask questions that yield actionable data
- Scale follow-up actions and improvements
- Analyze survey data and get key metrics
- Close the loop by turning data into action