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Case Study: NHS Blood and Transplant

Published By: Service Now
Service Now
Published:  Feb 15, 2017
Length:  4 pages

Originally developed as a tool for managing IT services, ServiceNow’s functionality is well suited to a function like HR where there is potential for a high level of workflow and process automation. PiIT has been at the forefront of a number of such HR implementations in the UK. 

Read this case study to find out how ServiceNow helped to improve the HR service offering in a way that would free up the regionally-based HR teams to focus on value-added HR delivery while providing greater consistency of advice and approach to line managers and staff across the range of NHSBT services and locations.



Tagscase study, servicenow, hr service delivery, nhs, blood and transplant