Big-box retailers often have the resources, product variety, and name recognition to get ahead of smaller competitors. However, small and midsize businesses are able to crush the big-box stores where it matters most—the customer experience.
Whether by design, geography, or as a matter of principle, small and midsize retailers are closer to their customers and are able to engage them on a level that big-box stores simply cannot. This closeness—combined with the right retail management system—allows smaller business to deliver a superior shopping experience with:
- Special orders
- Predictive inventory analysis
- Digital, mobile channels and device integration
This white paper—written by Innovative Retail Technologies and sponsored by Epicor—explains how the right software solution leads to a more agile retail strategy, which then leads to a better experience for your customers.
Epicor offers solutions that help small to midsize retailers enhance their customer experience—our Eagle software is a fully integrated retail management system with built-in best practices that can enable your business to:
- Grow revenues and customer loyalty by engaging more fully—in more ways—with your customers
- Reduce inventory costs and boost efficiency in everyday tasks, avoiding both stock-outs and overstocks
- Improve financial control with integrated accounting and real-time analytics and dashboards
- Extend business everywhere with powerful mobile tools and online solutions