Gartner report: Market Guide for Service-Centric Cloud ERP Solutions
Service-centric cloud ERP solutions have matured and are increasingly being adopted by midsize and large organizations.
Many vendors offer service-centric cloud ERP, but their suitability varies by organization size, geographic presence and industry.
An emerging competitive differentiator is vendors' delivery of "packaged" integration, which enables customers to loosely couple their cloud ERP products with professional services administration (PSA), CRM and other vertical-specific applications.
Cloud-based service-centric solutions now offer feature-parity with, and the same functional depth as, established on-premises solutions.