The largest national multiline insurance had built a repository of Insurance policies (P&C and Life Insurance) on Microfilm and Microfiche in early 90’s, as a preservation strategy. They were grappling with issues as this technology became outdated over time:
• Risk of losing their only source of data for Insurance policies and corresponding communication, need to improve data availability and speed of claims evaluation
• Compliance issues, need of a WORM (write once read many) storage compliant with FINRA regulations, where data should be encrypted when at rest
• Total cost for digitization compared to 10-12 years of support left to maintain insurance policies was not very encouraging
• Required a low cost, cloud-based, FINRA-compliant document management solution which could provide quick access to stored data
Download complete case study to know how LTI’s e-Office solution enabled 50% TCO for a Largest National Multiline Insurance.