IT Teams are reporting satisfaction with their organisationís performance, but the gaps between their aspirations to drive innovation and their actions to see it through tell a different story.
Across the organisation, respondents are not clear which department owns innovation. On top of that, the organisation is burdened by too many projects, which creates a conflict between quality and quantity. As a result, globally and across all lines of business, the majority of innovation projects do not make it to market.
This problem is exacerbated by a lack of collaboration and clear leadership. Fortunately, organisations are placing value on the customer experience, thereby helping to move the business forward. Unfortunately, this momentum is hindered by the lack of priority that the organisation places on talent.
Overall, organisations are generating ideas but struggling to execute them due to poor process and lack of focus. As a result, there is a big gap between ambition and ability, aspiration and action. Ambition demonstrates that people are willing to accept a culture of innovation Ė but once accepted, organisations do not know how to enable it and redesign the business to actively engage innovation.
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