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Published By: Egress ABM Pilot     Published Date: Oct 09, 2017
Patients trust healthcare organisations with vast amounts of their sensitive data – not just details on their medical and social wellbeing, but also personally identifiable information such as dates of birth and residential addresses. People will always make mistakes – and, unfortunately, in busy and stressful workplaces, such as hospitals and medical clinics, the likelihood of this increases. Without the right processes and technologies in place to help overcome this to avoid mistakes, sensitive patient information remains at risk.
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data breach, it security, malicious spyware, security management, cloud security, system protection
    
Egress ABM Pilot
Published By: MarkLogic     Published Date: Jun 19, 2017
Integrate your data silos to finally navigate the data maze. This comprehensive white paper addresses a key element in any GRC program: regulatory compliance. Download this paper to learn about the costs, current practices, and associated risks. We’ll also recommend a technologically-enabled approach and highlight its main business benefits for financial services, insurance, and energy companies. Overview Executive Summary Compliance Requirements A Recommended Approach Business Benefits Regulatory Compliance Solution Architecture Related Materials
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation
    
MarkLogic
Published By: K2     Published Date: Oct 08, 2015
This paper addresses key workflow limitations in SharePoint 2013 and SharePoint 2010 and what to consider when looking for a third-party product, so you can quickly and easily build the SharePoint workflow apps you need without the challenges of custom code.
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K2
Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: Genesys     Published Date: Feb 21, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: Genesys     Published Date: Feb 22, 2018
Bots and automation collide with the power of human touch. Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
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artificial intelligence, customer experience, automation, genesys
    
Genesys
Published By: CloudHealth by VMware     Published Date: Feb 13, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organizations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: -Terminate Zombie Assets -Rightsize EC2 Instances & EBS Volumes -Upgrade instances to the latest generation -Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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cloud management, amazon web services, multicloud management, amazon ec2
    
CloudHealth by VMware
Published By: Oracle + Dyn     Published Date: Jun 29, 2017
Every user’s first interaction with your website begins with a series of DNS queries. The Domain Name System or DNS is a distributed internet database that maps human-readable names to IP addresses, ensuring users reach the correct online asset (website, application, etc) efficiently. Knowing the complexities and best practices of this layer of your online infrastructure will help your organization build redundancy, improve end-user performance and establish a top notch DR plan. Download this guide to DNS top terms and actionable concepts including: Anycast vs. Unicast networks CNAME DDoS and Hijacking Load Balancing and GSLB
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Oracle + Dyn
Published By: Ricoh     Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased packages. With an emphasis on addressing specific challenges facing smaller businesses, these solutions are meant to empower digital workplaces by eliminating manual steps, reducing manual data entry, and improving speed and accuracy to increase productivity and reduce overall costs. Many SMBs struggle to move beyond the challenges associated with content silos, lack of interoperability, and ongoing transition to mobile work environments. Much like their enterprise counterparts, smaller businesses face various complexities and pain points associated with interdepartmental workflows combined with a real need to enable employees to work when, where, and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these challenges by streamlining and automating common busines
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Ricoh
Published By: Intel     Published Date: Sep 27, 2019
As data constantly changes and expands, data centers increasingly face capacity, performance, and cost limitations related to existing memory and storage solutions. Intel Optane data center (DC) technology addresses these challenges by placing data closer to the CPU and closing the gap between traditional memory and storage options, thus transforming the memory and storage tier.
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Intel
Published By: Group M_IBM Q2'19     Published Date: Apr 08, 2019
Empowering the Automotive Industry through Intelligent Orchestration With the increasing complexity and volume of cyberattacks, organizations must have the capacity to adapt quickly and confidently under changing conditions. Accelerating incident response times to safeguard the organization's infrastructure and data is paramount. Achieving this requires a thoughtful plan- one that addresses the security ecosystem, incorporates security orchestration and automation, and provides adaptive workflows to empower the security analysts. In the white paper "Six Steps for Building a Robust Incident Response Function" IBM Resilient provides a framework for security teams to build a strong incident response program and deliver organization-wide coordination and optimizations to accomplish these goals.
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Group M_IBM Q2'19
Published By: IBM     Published Date: Jun 25, 2018
Complex and strictly regulated supply chains require trust between involved parties to function properly and maximize efficiency. Addressing a wide range of challenges, IBM Blockchain efficiently streamlines the supply chain by digitizing the process to provide a secure, trustworthy and shared record of ownership. Making relevant information available to parties involved, the blockchain addresses transparency issues and open standards. It can also simultaneously track the supply chain status for risks and triggers remediation actions before a crisis emerges. Learn more about how IBM Blockchain can transform your supply chain to get more business value out of your processes and data. Click here to find out more about how embedding IBM technologies can accelerate your solutions’ time to market. https://www-07.ibm.com/ibm/au/businesspartners/embed/
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IBM
Published By: Intel     Published Date: Sep 20, 2019
Skilled IT teams understand that one cloud does not fit all. Compliance issues may demand that some data be held internally. Budget-imposed total cost of ownership (TCO) limits may push other data out to public clouds. Hence, a scalable multi-cloud infrastructure becomes imperative. This whitepaper addresses key questions commonly raised by CIOs considering the move to multi-cloud. Further, it sheds light on how Intel® technologies such as the 2nd Generation Intel® Xeon® Scalable processors and Intel® Optane™ DC Persistent Memory can help boost your cloud credentials.
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Intel
Published By: Oracle + Dyn     Published Date: Jun 27, 2017
"Every user’s first interaction with your website begins with a series of DNS queries. The Domain Name System or DNS is a distributed internet database that maps human-readable names to IP addresses, ensuring users reach the correct online asset (website, application, etc) efficiently. Knowing the complexities and best practices of this layer of your online infrastructure will help your organization build redundancy, improve end-user performance and establish a top notch DR plan. Download this guide to DNS top terms and actionable concepts including: • Anycast vs. Unicast networks • CNAME • DDoS and Hijacking • Load Balancing and GSLB Learn more! "
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Oracle + Dyn
Published By: Monotype     Published Date: Jan 27, 2016
What is a millennial and why do they matter to your brand? How can you engage this audience and lay the foundation for an engaged customer base with your messaging and content? These questions are all vital to how your brand can tap into the $600 billion in buying power millennials hold right now and for the future. Swyft Media addresses how brands can reach millennial consumers with 5 key tips you can implement today.
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Monotype
Published By: Swyft Media     Published Date: Jan 28, 2016
What is a millennial and why do they matter to your brand? How can you engage this audience and lay the foundation for an engaged customer base with your messaging and content? These questions are all vital to how your brand can tap into the $600 billion in buying power millennials hold right now and for the future. Swyft Media addresses how brands can reach millennial consumers with 5 key tips you can implement today.
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swyft media, brand engagement, best practices, millennial customers, customer engagement, content solutions
    
Swyft Media
Published By: Sage     Published Date: Nov 28, 2017
"Your business may be competitive and successful today, but how will it perform in the future? It’s all too easy to be immersed in—perhaps even obsessed by—your daily operations. That’s why thinking about what your business and the market will look like one year, five years, even a decade from now needs to be a critical part of your thinking. It’s all about looking ahead, about being proactive. Marching confidently into the future requires a solid foundation for that empire you’re building. That’s why your planning efforts need to include a dedicated exploration into the types of innovative, evolving technologies that will accommodate the business of the future. This eGuide addresses the essential business principles that will always apply regardless of the stage your business is in. This resource helps you focus on the key points that should put you well on the way toward future-proofing your business."
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Sage
Published By: Oracle     Published Date: Sep 24, 2019
The digital age will transform your supply chain. With hyperconnected, intelligent data at the heart of your logistics you’ll drive your company’s success. Our latest research reveals how today’s supply chain leaders create innovation, consistency and value by employing connected data. It addresses key organisational challenges that you need to be aware of. These include how to disrupt the culture of not just your team, but your whole company, to transform it into a data leader. This is a guidebook for the future of responsive, hyperconnected supply chains. Discover how to become a supply chain leader now.
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Oracle
Published By: BMC ESM     Published Date: Aug 19, 2009
Data Centers consume more energy than any other environment in most companies. This paper presents a holistic approach that addresses Green IT within the broader context of increasing business service efficiency and reducing the cost of IT.
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bmc, data center, green, green it, energy costs, it spending, bsm, servers
    
BMC ESM
Published By: Infoblox     Published Date: Aug 08, 2013
10 compelling reasons for taking another look at the way you manage DNS, DHCP, and IP addresses.
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infoblox _dns_dhcp_ipam, infoblox_ddi, infoblox_dns, infoblox_ipam, infoblox_dhcp, infoblox_ip_address_management, dhs_dhcp_ipam, dns
    
Infoblox
Published By: HP - Intel® Xeon® processors     Published Date: Nov 07, 2012
Learn how Priceline accommodated significant year-over-year data growth while speeding time to offer new services, boosting storage utilization, and maintaining constant availability.
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virtualization, converged infrastructure, cloud computing, convergence, mission-critical applications, servers, cloud, it infrastructure
    
HP - Intel® Xeon® processors
Published By: EMC Converged Platforms     Published Date: Aug 19, 2016
In this video, ESG analyst Colm Keegan discusses the new VCE VxRail. He explains the rationale for the product, where it fits in the VCE’s portfolio, and addresses the growing demand for HCI systems.
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vce, esg, vxrail. hyper-converged, hci systems
    
EMC Converged Platforms
Published By: Epicor     Published Date: Jun 11, 2018
Successful enterprise resource planning (ERP) software implementation depends on having a well-planned strategy that addresses each of these eight issues. If you haven’t been through the ERP selection process before, it can be daunting to compare features and functionality from a variety of vendors to determine which one best fits your needs. Epicor prepared this “8 Considerations When Choosing Your ERP System” eBook to help businesses identify the key criteria to consider when evaluating ERP software so you can find a system that solves problems instead of creating them.
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erp software, enterprise resource planning software, erp selection, manufacturing
    
Epicor
Published By: CA Technologies     Published Date: Feb 13, 2015
Over the past 15 years, we’ve seen generations of service management platforms come and go—but many critical limitations persist. Consequently, IT organizations, and the businesses they serve, suffer from a lack of agility, poor service levels and high costs. This paper offers a look at the obstacles of prior generations of service management platforms, and it reveals how a new generation of solutions addresses some of these fundamental limitations.
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service desk, management platforms, it organizations, limitations, solutions addresses, poor service levels
    
CA Technologies
Published By: Genesys     Published Date: Jun 13, 2018
Artificial Intelligence (AI) is staggering in its speed of handling simple requests and automating conversations. But AI solutions are not enough for the best customer experiences. Human emotions sometimes demand the human touch that only live agents can provide. Kate, Customer Experience AI by Genesys, combined with the power of human touch can improve customer experience, empower employees and dramatically reduce costs. This seamless combination of AI technology and humans, or “Blended AI by Genesys,” addresses the entire customer journey for the best possible outcomes. Download the eBook and learn how Kate and Blended AI lets you: • Personalize self-service • Connect customer conversations • Create smart agent experiences • Start small and deploy fast with MicroApps
Tags : 
artificial intelligence, human touch, customer conversations, customer service, reduce costs
    
Genesys
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