Published By: ServiceNow
Published Date: May 21, 2015
Insurance Giant Allstate Corporation, like many companies, found it persistently challenging to maximize the value of the IT services it delivers to employees and customers. So they turned to ServiceNow’s cloud-based IT Service Management(ITSM) solution. Since deployment in 2013, Allstate has levered ServiceNow to:
• Improve IT state productivity levels in incident and change management operations
• Improve how incident –related data flows through the organization and, ultimately influencing decision making for the better of the business
Download this case study to learn more about how ServiceNow transformed Allstate’s IT services.
Lessons from the field on managing data science projects and portfolios
The ability to manage, scale, and accelerate an entire data science discipline increasingly separates successful organizations from those falling victim to hype and disillusionment.
Data science managers have the most important and least understood job of the 21st century.
This paper demystifies and elevates the current state of data science management. It identifies best practices to address common struggles around stakeholder alignment, the pace of model delivery, and the measurement of impact.
There are seven chapters and 25 pages of insights based on 4+ years of working with leaders in data science such as Allstate, Bayer, and Moody’s Analytics:
Introduction: Where we are today and where we came from
Goals: What are the measures of a high-performing data science organization?
Challenges: The symptoms leading to the dark art myth of data science
Diagnosis: The true root-causes behind the dark art m