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Published By: Blue Coat Systems     Published Date: Jun 26, 2013
Given the new threats inherent in an increasingly mobile workforce and the blurring of lines between business and personal use of devices, it is clear that conventional methods of securing the perimeter in this new environment are not up to the task. This white paper from BlueCoat explains how organizations can most effectively maximize their security efforts by incorporating a cloud-based solution as part of a unified approach.
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web security, mobile threats, security, cloud, application, technology, solution
    
Blue Coat Systems
Published By: Blue Coat Systems     Published Date: Jul 18, 2013
Given the new threats inherent in an increasingly mobile workforce and the blurring of lines between business and personal use of devices, it is clear that conventional methods of securing the perimeter in this new environment are not up to the task. This white paper from BlueCoat explains how organizations can most effectively maximize their security efforts by incorporating a cloud-based solution as part of a unified approach.
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web security, mobile, workforce, bluecoat, security
    
Blue Coat Systems
Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: Zendesk     Published Date: Jan 03, 2019
Upgrades, upgrades, upgrades. Everyone is making them and so you ask yourself: Should your business upgrade systems, too? It seems like there’s always a newer version or better software out there. Yet while implementing new and improved systems can help your business scale and save your company money, it’s important to know whether new software is worth the transition. Zendesk recently commissioned Forrester Consulting to conduct a study that evaluated the financial impact of Zendesk on organizations. Forrester interviewed five customers and conducted a financial analysis. In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
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Zendesk
Published By: IBM APAC     Published Date: May 18, 2017
In the age of digital transformation and hybrid cloud, business expectations for seamless, personalized, always-on service run high. Technological advances such as cognitive capabilities and automation are blurring business distinctions and empowering competitors to emerge from any industry and geography. Staying ahead requires a willingness to change course and embrace constant reinvention.
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saas, service, technology
    
IBM APAC
Published By: RSM US     Published Date: Feb 08, 2019
The term outsourcing can have a negative connotation, conjuring images of layoffs and relocating jobs to third parties in remote locations. However, outsourcing can take many forms, and finance and accounting outsourcing (FAO) does not always mean the displacing of the finance back office. Specifically, FAO leverages digital technology to complement and support the back office, streamlining processes while providing enhanced transaction processing, reporting and analytics capabilities. It also allows key resources to focus on strategy, analysis and decision-making.
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RSM US
Published By: Emarsys     Published Date: Dec 20, 2018
As a modern marketer, you’re always looking for ways to improve your efficiency at work, especially in the form of software that makes some part of your job easier. You’ve likely heard a lot lately about AI in marketing and how it promises to do just that – and more, of course. In fact, it’s pretty hard to avoid the topic of AI and all the ways it is destined to change marketing as we know it. You may already know that companies who have adopted AI boast about the results: increased conversions, engagement, and a host of other metrics. With such decisive evidence, everybody must be aware of AI and clearly sees its business potential, right? Then you go to your Chief Marketing Officer to strike up an informal conversation where you can strategically recommend the technology, and it starts off great — your CMO is well aware of AI and what it could do for the business. You’re thinking, “What luck! I might not have to put up much of an argument.” Then your CMO says, “But you’re not a data
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Emarsys
Published By: Alibaba Cloud SEA     Published Date: Mar 11, 2019
Customers have grown accustomed to high speeds and reliable connectivity. One second of network delay when accessing website, mobile app, or application service can increase your bounce rate and even decrease your customer’s trust in your brand. The typical business pain points per the above scenario are always like: Latency – While, latency problems caused by geographic distance are impossible to solve on the public Internet; Availability – Packet loss and complaints from customers can prevent you from increasing your user base; Cost - The growth of your user base and your business needs both outpace your IT budget. Security - Connections over the public Internet are vulnerable to DDoS attacks and other threats. This whitepaper describes: • Challenges that Magic Video faced before implementing Alibaba Cloud’s solutions • How Alibaba Cloud’s solutions help Magic Video build a global hybrid enterprise network, accelerate content delivery of the application, and maximize bandwidth?
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data center, cloud computing, networking, security, china, global expansion
    
Alibaba Cloud SEA
Published By: Absolute Software     Published Date: May 31, 2016
The release of a new Microsoft operating system is always an important event for IT departments, and Windows 10 is no exception. IT organizations and end users have been looking forward to a wide range of new features in Windows 10, with interest particularly high as users of Windows 7 and 8 can upgrade for free.
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data, security, mobility, mobile computing, best practices
    
Absolute Software
Published By: Entrust Datacard     Published Date: Jul 23, 2019
In years past, device functionality was enough to sell most embedded products without much concern for cybersecurity. Of course there were exceptions, such as in critical infrastructure, aviation, and military, for which security was always of importance. But today’s environment has evolved on several fronts. First, organizations across nearly all markets are demanding Internet connectivity to monitor and control devices as well as to aggregate and analyze data. Second, the magnitude of security threats has exploded, driven by highly sophisticated hackers including organized criminal gangs seeking financial returns, creating a constantly evolving threat landscape. Third, the increasingly complex nature of connected systems makes them ever more challenging to protect. The more complex a system, the more potential vulnerabilities it may contain. And fourth, the data generated by connected devices represent an asset that is becoming increasingly valuable for organizations to derive insigh
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Entrust Datacard
Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer
    
Adobe
Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer
    
Adobe
Published By: Adobe     Published Date: Oct 05, 2016
Retailers are always searching for ways to enhance the in-store shopping experience. Now, beacon technology allows them to reach out to customers on mobile as they shop, to deliver special offers and real-time answers to their in-store questions.
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customer experience, ecommerce, customer relationship, customer
    
Adobe
Published By: Cleversafe     Published Date: Mar 29, 2013
Scalability has always been an important characteristic of enterprise storage systems, maybe the most important, since the rationale of consolidating storage assumes that the system can easily grow with aggregate demand.
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object storage, cloud storage, access nodes, scalability, metadata, storage controller, backup and recovery, network attached storage, raid, storage area networks, storage management, storage virtualization, application integration, application performance management, best practices, data deduplication
    
Cleversafe
Published By: Riverbed     Published Date: Jul 17, 2013
Riverbed® Cascade® Pilot and Cascade Shark combine sophisticated, end-to-end monitoring with high-speed,high-fidelity packet capture and analysis to deliver comprehensive network performance monitoring and analysis. By continuously recording the packets traversing the network, rich troubleshooting details are always available, accelerating problem isolation and resolution times, and increasing productivity. Download this insightful solution brief to learn more.
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network performance, riverbed cascade pilot, cascade shark, it infrastructure
    
Riverbed
Published By: Puppet     Published Date: Jul 13, 2016
If you’re new to Puppet on Windows, one of the first things you’ll want to do is start managing users and groups. In this webinar, we’ll demonstrate how to manage both local groups and Active Directory membership. The demo will include: - Managing administrator accounts - Managing local groups - Setting up a domain controller - Managing Active Directory membership Puppet can do a lot, but we always recommend starting small and building on your success. Managing users and groups is a great way to get started. Make 2016 the year you banish manual configuration for good!
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Puppet
Published By: Puppet     Published Date: Aug 03, 2016
After you set up your users and groups, the next thing you’ll want to do is configure the software running on your machines. In this webinar, you’ll get a taste of the many kinds of services and packages Puppet can manage on Windows. We’ll present some common use cases that will help you get some quick wins under your belt, including: - Managing Windows services (Windows Time, Disk Defragmenter, etc.) - Installing packages - Managing Windows maintenance tasks via WMI by executing arbitrary PowerShell code - Creating scheduled tasks in the Task Manager Puppet can do a lot, but we always recommend starting small and building on your success. Make 2016 the year you banish manual configuration for good!
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Puppet
Published By: CloudHealth by VMware     Published Date: Apr 15, 2019
While cost is often cited as the reason why people move to the cloud, it's not always that simple. Many organisations have noticed cloud bills 2-3x higher than expectations, when not managed properly. Have you achieved the savings you expected? Learn 10 ways you can reduce your spend in AWS, including: Terminate Zombie Assets Rightsize EC2 Instances & EBS Volumes Upgrade instances to the latest generation Delete Disassociated Elastic IP Addresses Check out this eBook to find out how you can better manage your costs through pro-tips from cloud experts.
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CloudHealth by VMware
Published By: IBM APAC     Published Date: Sep 25, 2017
As technology has progressed companies have always taken advantage of it to evolve how they engage with their customers. But today, something different, more fundamental is happening. How shoppers and buyers want to interact and transact with companies is changing dramatically, driven by the fusion of physical and digital channels.
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technology efficiency, market dynamics, data privacy, data security, device management, platform management, enterprise management
    
IBM APAC
Published By: Q2 eBanking     Published Date: Sep 06, 2017
In an always-connected world where brand success is driven by user experience, the opportunities for improvement in digital banking—particularly the corporate market— are enormous.
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Q2 eBanking
Published By: Dell APAC     Published Date: Mar 01, 2019
From the desk to the meeting or somewhere in between, they always get the job done and exceed expectations every time. They excel with powerful technology to keep them on task, so that’s exactly what we give them. Here are more tips on how to keep them in the zone.
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Dell APAC
Published By: Schneider Electric     Published Date: Mar 28, 2019
To win the colocation race you need to be faster, reliable, innovative and efficient –all while making smarter design choices that will ensure positive returns. Customers are demanding 100% uptime and always-on connectivity –be it small enterprises to large Internet Giants–and colocation providers need to meet these expectations. The growing adoption of prefabricated data centers allows just that. With the undisputed benefits of prefab modules and building components(like speed or quality),colocation providers can manage their business today, and deploy faster in the future. Chris Crosby, CEO for Compass Datacenters, is well-known for his expertise in the data center industry. From its founding in 2012, Compass’ data center solutions have used prefabricated components like exterior walls and power centers to deliver brandable, dedicated facilities for colocation providers. Prefabrication is the central element of the company’s “Kit of Parts” methodology that delivers customizable data center solutions from the core to the edge. By attending this webinar, colocation providers will: • understand the flexibility and value delivered via the use of prefabricated construction • Hear the common misperceptions regarding prefabricated modules and data center components • learn how prefabricated solutions can provide more revenue generation capability than competing alternatives • know what key things to consider when evaluating prefabricated data center design
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data centers, colocation provider, schneider electric, - modular data centers, prefabricated data center
    
Schneider Electric
Published By: Skillsoft     Published Date: Apr 23, 2015
In this paper, Judith Leary-Joyce explains why it is important to always be on the lookout for new talent, while also building existing employees’ CVs. From recruitment to development to retention and succession planning, Judith explains just how important learning is to every stage of the talent management lifecycle. So get reading quickly because the talent pipeline never stops moving.
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talent recruitment and development, talent management lifecycle, retention of employees, skillsoft
    
Skillsoft
Published By: Workday Nordics     Published Date: Feb 27, 2018
This whitepaper looks into Governance, compliance, control, and audit, and how its been traditionally treated as afterthoughts, or even irritants, in the financial modules of classic “big ERP” software. It has been easy and, unfortunately, typical to ignore this topic when planning, building, and evaluating enterprise business software. Control concepts are not as urgent as transaction processing, as visible as financial reporting, or as exciting as analytics so they are almost always an afterthought. Today we can’t afford for governance to be an afterthought, and from day one Workday was built with that in mind.
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Workday Nordics
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