automation

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Published By: ServicePower     Published Date: Jul 03, 2007
Technology can prove to be a vital component in the quest for service profitability. However, there is a lot of technology out there targeted at field service organizations which has evolved to the point where its introduction in customer-facing functions can significantly enhance organizational productivity.
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customer experience, customer service, productivity, sales automation, marketing automation, messaging, servicepower, service chain
    
ServicePower
Published By: BusinessObjects     Published Date: Mar 05, 2007
On-Demand CRM provides faster implementation, lower costs, and more rapid ROI when compared to On-Premise.  Make sure you're making the right decisions for your CRM.
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customer reelationship management, customer service, sales & marketing software, sales automation, return on investment, sales tools, crm, businessobjects
    
BusinessObjects
Published By: Infor     Published Date: Feb 27, 2007
In recent years, industry leading companies have identified business process innovation as the only real competitive advantage. But what sets the most admired process companies apart from the rest is their continued business process innovation and scale? Download this white paper to find out.
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productivity, best practices, business process automation, business process management, enterprise resource planning, erp, business management, infor
    
Infor
Published By: DataSynapse     Published Date: Feb 26, 2007
Business continuity and disaster recovery are made more difficult by the pace of business change.  Adapting to market changes requires proactive IT. For the first time, you can consolidate business continuity and disaster recovery (DR) planning in a heterogeneous IT environment with a single, central automated solution. 
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disaster recovery, backup and recovery, business continuity, business process automation, server virtualization, server automation, datasynapse, data synapse
    
DataSynapse
Published By: ColdSpark     Published Date: Feb 23, 2007
Though legacy open-source email network applications like sendmail and postfix are widely used, the escalating demands of today's enterprise environments have outpaced their capabilities. Large organizations must now look to implement a true enterprise mail transport platform to support the standards of their current and growing business. Learn how to modernize your email system now.
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email, email infrastructure, sendmail, postfix, email server, email servers, email routing, email platform
    
ColdSpark
Published By: Cymfony     Published Date: Feb 22, 2007
Social media - online sites like blogs and discussion boards where consumers create and share information and opinions directly with each other - are beginning to affect brands. Download this white paper now to understand the importance of a social media strategy, and how to make the case to management.
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blogs, branding, blog, social media, sales & marketing software, marketing automation, customer interaction service, cymfony
    
Cymfony
Published By: Cymfony     Published Date: Feb 22, 2007
This white paper summarizes the status of current trends in public relations and provides PR professionals with recommendations for actions to take in 2007 to begin to evolve their communications strategies and tactics.
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sales & marketing software, marketing automation, ebusiness, customer interation service, public relations, blog, blogs, blog marketing
    
Cymfony
Published By: LANDesk     Published Date: Feb 12, 2007
As IT departments work to transition from "firefighting mode" to becoming more proactive and responsive, a key step along the path is to implement labor-saving automation tools that allow more tasks to be done more rapidly, using fewer resources and with greater predictability and reliability.
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it management, productivity, project management, service management, groupware workflow, business process automation, bpa, it automation
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This paper shows how LANDesk Process Manager can allow you to design processes once, automate them everywhere and refine them as needed - saving money, ensuring compliance and keeping even the most complex processes running reliably.
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it management, productivity, change management, project management, groupware workflow, automating it, it automation, process management
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper describes how ITIL implementation can be rendered simpler, faster, more effective and more affordable by combining new service-oriented Business Process Management (BPM) tools with the established functionality of task-oriented IT management software.
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it management, itil, service management, business process management, bpm, it automation, automating it, landesk
    
LANDesk
Published By: LANDesk     Published Date: Feb 12, 2007
This white paper examines some of the business benefits and potential cost savings that can accrue to an organization that implements a BPM solution.
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it management, productivity, business process management, bpm, return on investment, roi, bpa, business process automation
    
LANDesk
Published By: IBM     Published Date: Dec 12, 2006
The purpose of this paper is to highlight the issues, requirements, and technologies available for automated advanced name recognition.
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business process automation, data integration, data quality, information management, customer service, data management, enterprise software, contact management
    
IBM
Published By: Cenzic     Published Date: Nov 30, 2006
With web applications constantly evolving, finding vulnerabilities is a challenging, costly and time-consuming undertaking.  Find out how Cenzic's powerful security solutions help information security teams quickly identify problems, regularly assess web application security strength and ensure regulatory compliance.
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application security, vulnerabilities, vulnerability management, security complinace, compliance, regulatory compliance, it spending, hacker detection
    
Cenzic
Published By: SoftLanding Systems     Published Date: Nov 18, 2006
This no-nonsense primer covers the benefits and basic principles of good testing, offers practical advice for getting the most out of your testing efforts, and pinpoints several areas where automation will help you achieve the most cost-effective results.
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software testing, quality assurance, application testing, test and measurement, database development, quality assurance, scripting, software testing
    
SoftLanding Systems
Published By: KACE     Published Date: Nov 14, 2006
This Enterprise Management Associates (EMA) white paper takes a close look at automated IT management, especially for  medium-sized businesses.
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it management, ema, enterprise management associates, automated it, it automation, smb, smbs, network management
    
KACE
Published By: Opalis     Published Date: Nov 06, 2006
Virtualization adds additional layers of overhead and complexity, so cost savings on hardware are often offset by the increase in time and staff that are required to manage these environments. Learn more in this descriptive white paper.
Tags : 
virtualization, automation, virtual server, virtual machine, opalis
    
Opalis
Published By: Opalis     Published Date: Nov 06, 2006
Automating repetitive Data Center Operations into best practices makes response times faster, more reliable, and less costly. Learn how to extend your current IT systems to do more of the routine work, freeing up IT staff for higher-value projects.
Tags : 
process automation, automation, business process automation, bpa, data centers, datacenter, datacenters, response time
    
Opalis
Published By: Opalis     Published Date: Nov 06, 2006
This paper highlights how Run Book Automation Software provides the new level of automation required to automate IT operations and traditional job scheduling tasks, without the costs and management burden associated with custom programming and scripts.
Tags : 
automation, process automation, it automation, scheduling, schedule, cost control, it management, opalis
    
Opalis
Published By: Opalis     Published Date: Nov 06, 2006
This white paper describes how automating IT processes greatly reduces operational costs and improves service delivery. Learn how to standardize best practices and integrate data center and operations tools without the management burden associated with scripts and home-grown programs.
Tags : 
automation, business process automation, bpa, process automation, data centers, datacenter, datacenters, opalis
    
Opalis
Published By: Opalis     Published Date: Nov 06, 2006
This paper explains how ITIL can improve service delivery through data center integration and automation of best practices. It also highlights common implementation hazards, real-world examples and the tools required to implement ITIL.
Tags : 
itil, datacenter, datacenters, data centers, service management, data integration, itil implementation, opalis
    
Opalis
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