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Published By: Esker     Published Date: Feb 03, 2017
Order processing is most efficient when manual touch points are minimized. But when orders come in by fax or email, what’s the best way to handle them? Read our eBook, Addressing Manual Order Management, to learn how 100% electronic order processing can be achieved via one universal automation platform. Download this eBook to discover how to: Make every order electronic Allow customers to send fax/emails Increase speed, visibility & accuracy Eliminate manual data entry Manage growth without adding staff
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best practices, business optimization, business management, productivity, business intelligence, business process automation, business process management
    
Esker
Published By: Esker     Published Date: Feb 03, 2017
The overall success and competitiveness of a company can be directly tied to the efficiency of its order management process. If you’re fed up with the low visibility, high costs, and inefficiency of fax, email and EDI order processing, here are 9 reasons why order processing automation in an SAP environment is a brilliant business move for your company. Learn more about Order Processing Automation — download the guidebook today!
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best practices, business optimization, business management, productivity, business intelligence, business process automation
    
Esker
Published By: Esker     Published Date: Feb 03, 2017
Tired of high costs, low visibility and other headaches associated with processing fax and email orders? Let us be your guide to better order management! Read the Guidebook, “9 Reasons Automating Fax, Email & EDI Orders Is a Brilliant Business Move,” to learn specific ways your company can save time and money with electronic order processing while keeping customers happy. Learn more about Order Processing Automation — download the guidebook today!
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best practices, business optimization, business management, productivity
    
Esker
Published By: US Bank     Published Date: Feb 02, 2017
The average organization spends up to 10% of its annual budget on T&E, making it one of the largest controllable areas of discretionary spending. Combined with the fact that up to 90% of employee expenses are incurred on business trips each year, this means accurate expense management is more important than ever. Yet many organizations still rely on manual processes and paper-based tracking that can create serious expense management challenges for their finance teams: how can they control costs when they lack visibility into spending? Yet how can they increase visibility and control without sacrificing employee trust and empowerment? Streamlining expense management can help organizations save money, gain efficiencies and maintain control while increasing employee flexibility and freedom. But there’s no such thing as a “one size fits all” solution—different organizations require different solutions to meet their unique needs. However, when they start to consider their options, nearly
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expense management, expense management automation, us bank, employee satisfaction, employee retention, employee connectivity, data security, employee rewards
    
US Bank
Published By: F5 Networks Inc     Published Date: Jan 31, 2017
Organizations in every industry rely on applications to drive customer engagement, employee productivity and revenue. Deployed between users and the applications are a wide variety of “application services” designed to enhance security, improve performance and ensure reliability. F5 set out to evaluate the state of these services by asking IT professionals about their current and planned use of application services. Read the report to learn which strategic initiatives are driving application deployments including the most important trend for the next 2-5 years.
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application delivery, app services, cloud, devops, automation
    
F5 Networks Inc
Published By: Stratus Technologies     Published Date: Jan 31, 2017
Discover how much unplanned downtime costs the average manufacturer in labor, safety, clean-up, production-line restoration, delayed delivery, unfilled orders, disposal, and other direct costs.
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stratus, tco, total cost of ownership, operations
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Jan 31, 2017
he pursuits to reduce costs and avoid unplanned downtime remain primary operational goals in industrial plants. A convergence of factors has created an opportunity for industrial organizations such as manufacturing, oil and gas, chemicals and water treatment companies to aggressively pursue both. Although the pace of investment can be relatively slow in industrial automation (IA), technological advances, economic trends and market pressures have created an environment in which plants are compelled to modernize operational technology (OT) in order to ensure maximum efficiency and minimum process interruptions. Simply put, OT is getting old. The industrial sector is heavily capital-intensive and traditionally utilizes equipment with long lifecycles. Organizations with such outdated automation systems are in dire need of OT modernization to keep up with the pace of change, customer demands and business priorities, and reduce the risk of critical failures and costly downtime. Download th
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stratus, performance improvements, downtime, operations, unplanned downtime, operational technology
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Jan 31, 2017
Discover how much unplanned downtime costs the average manufacturer in labor, safety, clean-up, production-line restoration, delayed delivery, unfilled orders, disposal, and other direct costs.
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stratus, operations, total cost of downtime, downtime, scada downtime
    
Stratus Technologies
Published By: Stratus Technologies     Published Date: Jan 31, 2017
Discover how much unplanned downtime costs the average manufacturer in labor, safety, clean-up, production-line restoration, delayed delivery, unfilled orders, disposal, and other direct costs.
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stratus, tco, total cost of ownership, operations
    
Stratus Technologies
Published By: HP Enterprise Business     Published Date: Jan 20, 2017
HPE adds new mobile testing capabilities to its comprehensive testing suite. Download now to learn more!
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HP Enterprise Business
Published By: ServiceNow     Published Date: Jan 17, 2017
The End of No. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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itsm, it service management, reporting, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Provide better IT service delivery, more consistently, and with less effort This eBook, “Define Your Services for Fast and Accurate Service Delivery,“ shows you: A simple plan for defining and managing your services and building your single system of record in a CMDB Best practices for incident, change, problem and asset management, reporting, and more How to prevent unexpected downtime creating a comprehensive, connected view of business services and IT Infrastructure
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Learn how automation is the key to saving time and boosting satisfaction This eBook, “Accelerate Service Delivery with Automation,” will help you reclaim lost productivity with: An overview of the objectives and benefits of automation Best practices for transforming your ITSM into a modern, reliable experience Useful measurements for gauging progress and demonstrating the success of your automation efforts
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
A self-service experience helps IT and business users do more, and do it better, at a lower cost This eBook, “Consumerize the User Experience,” distills insights from the ServiceNow user community that can help you rapidly deploy an improved self-service experience while maximizing your short, medium, and long-term benefits. Learn best practices to: • Create a self-service portal where users can report issues, make requests, ask questions, and check request status • Define the service catalog to accurately reflect details of supported services, such as: scope, cost, service level agreements (SLAs), dependencies, and more • Automate knowledge sharing for better service and less hunting for information
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 17, 2017
Learning ITIL is not easy. If memorizing ITIL terminology has made you either: 1. Comatose 2. Caffeine addicted 3. Repeatedly Google the term “coping strategies” … Then clearly, you have not read our ITIL eBook series. This series will help you learn ITIL in a way that is actually (gasp!) fun. You’ll learn all about the five stages of ITIL and get: • A deeper understanding of what ITIL is and why it’s so important to keep everything running at work • Translations of ITIL terms (the digestible kind) to put you on the path to get ITIL certified • Useful diagrams and processes to facilitate the smooth and efficient delivery of IT services What are you waiting for? Dive in!
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it management, it automation, it ticketing, help desk, service desk, itil, itsm, it service management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 13, 2017
Overcome these four obstacles to deliver IT services everyone will love You and your company deserve a service desk that is truly helpful. Learn from this blueprint how to deliver a delightful IT experience that will help you go from: Poor support to customer delight No control to a predictable experience Managing costs to demonstrating value Rigid to agile
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it management, it automation, it ticketing, help desk, service desk, customer, service, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 13, 2017
The End of Now. The Beginning of Now. Your IT service desk is swamped from the moment work begins. It’s unclear how to gain control without the right tracking, prioritization and reporting. But with the right guidance, you can improve IT service delivery and demonstrate how IT is performing to support the business. This eBook, the first in a series that addresses key aspects of IT Service Management, provides best practices on how to: Accelerate incident resolution with automation and prioritization Improve change management processes with better controls and visibility Optimize reporting for setting goals, aligning priorities, demonstrating results
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ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
The scope and value that modern IT service delivery provides a business is increasing dramatically, according to a new research reportfrom Enterprise Management Associates (EMA). And yet in some organizations legacy ITSM systems contribute significantly to reduced credibility for IT departments who fail to integrate with and support important business concerns. This lack of modern IT service delivery creates multiple issues for the enterprise, including: Increasing divergence of IT and business performance Rising costs due to service delivery complexity Inability to measure and protect a business from potential risks Informed by extensive research and two compelling deployment narratives, this report examines what EMA calls “next-generation ITSM” and its contributions toward optimizing changing IT and business requirements. EMA contrasts these advances with the risks of staying with legacy ITSM models and then evaluates and itemizes the risks of “doing nothing” by allowing legacy ITS
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
Migrating to a modern ITSM solution offers a myriad of benefits. So why aren’t more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it, including: How choosing the right partner can smooth the transition Best practices for each phase of legacy migration A first-hand look at how one company migrated successfully Download the white paper to understand why modernizing your legacy ITSM is the right choice.
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: ServiceNow     Published Date: Jan 03, 2017
Replacing your legacy ITSM suite doesn’t have to be scary. So why hasn’t every company migrated to a modern ITSM platform? This eBook explores the best practices for a simpler migration to overcome the fear of legacy suite change, including: How choosing the right partner can smooth the transition Best practices for a phased approach to legacy migration A first-hand look at how one company migrated successfully Read the eBook for more on the risks of inaction and rewards of ITSM modernization.
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it management, it automation, it ticketing, help desk, service desk, itsm, it service management, management
    
ServiceNow
Published By: Esker     Published Date: Dec 19, 2016
There is a noticeable shift occurring in the world of order management. Traditionally, projects related to order-taking were spearheaded by the customer service department. Not anymore. The pressures of today’s global economy have forced supply chain functions to play a more direct and strategic role in reducing costs, improving the customer experience, and driving added value throughout the organization. Naturally, supply chain leaders now have a significantly higher rate of interest and involvement in order management initiatives. Supply chain leaders work in a competitive environment, and in order to get ahead of the competition, they are increasingly turning to order processing automation solutions. Find out the four key reasons automation is emerging in the supply chain. Download now!
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Esker
Published By: Esker     Published Date: Dec 19, 2016
Electronic Data Interchange, commonly referred to as EDI, is a process that allows data to be exchanged between businesses in a standard electronic format. Sales order processing is an area of business where EDI is used extensively. However, up to one-third of EDI orders can contain exceptions — this is where problems surface. Traditional handling methods cause a host of challenges for customer service professionals and the business as a whole. This eBook aims to expose these issues, while showing how order processing automation can work with existing EDI environments to streamline exception handling and fix any potential problems before they mess up your ERP system and bottom line. Learn more about EDI Exceptions, download now!
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Esker
Published By: Esker     Published Date: Dec 19, 2016
In today’s highly competitive business environment, many organizations are expanding through mergers and acquisitions (M&As). Unfortunately, success comes at a cost. Growth via M&A activity often involves absorbing disparate ERP applications, which, over time, can create significant inefficiencies — particularly in the accounts payable (AP) department. The good news is, AP automation is emerging as an end-to-end solution that forward-thinking organizations can use to eliminate AP-related silos and maximize their market potential. Businesses with a complex ERP environment have several choices when it comes to AP automation solutions. This white paper is intended to assist AP and finance leaders, along with ERP system administrators, in evaluating their options, simplifying the decision-making process, and getting the absolute most out of their AP automation investment.
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Esker
Published By: Oracle     Published Date: Dec 15, 2016
This report explore how reporting technology and automation add up to better stakeholder management
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Oracle
Published By: BlackLine     Published Date: Dec 06, 2016
Despite advances in technology, many management accountants continue to spend long hours on manual and redundant month-end activities. Freeing them from this labor enables them to focus on strategic initiatives that can help grow the business. Download this white paper now to learn more about process automation.
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BlackLine
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