When implemented correctly, Enterprise Social Networks increase collaboration and productivity with customers, partners and more. For those deploying ESN in their enterprise, this guide gives an adoption process that will increase chances of success.
After the swift and ubiquitous adoption of social networking sites like Facebook and Twitter among consumers,many businesses have been moving to recreate some of that success within their enterprise. Enterprise Social Networks are the result.
In the traditional business environment, business processes evolve over time. As companies grow, most do not have the time or ability to implement infrastructure that continually enables effective collaboration, innovation or knowledge transfer.
Government agencies today are focused on collaboration and how they can best share information and make it available to those who need it, while maintaining security. This white paper discusses the necessary elements of a personalized portal and how they are leveraged to enable e-intelligence. Includes case studies of the U.S. Air Force Portal and the U.S. Coast Guard Portal.
The benefits of moving manual processes to the web are well understood. But very few organizations have web-enabled product returns, bill disputes or other complex business processes. This paper discusses requirements for web-enabling complex processes.
The move towards self-service is clearly about mitigating costs. But self-service models can also deliver significant benefits to users when they combine the best of online convenience with the insight and personal touch of an experienced sales or service rep.
This white paper shows how BroadVision technology can help pharmaceutical companies collaborate more effectively with partners to accelerate time-to-market, gain first-mover advantage and maximize ROI.
This white paper considers the drivers behind the move to e-government, the need for relationship management and the complexity of e-government value chains. It also outlines a solution that government entities can deploy to address this top priority of information management and sharing.