business automation

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Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read how taking five straightforward steps to BPA planning can root out inefficiencies to improve key processes and give your business a clear competitive advantage.
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interactive intelligence, automating key business process, bpa, business process automation
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jul 21, 2010
Read about best practices that can help your organization build success into each process it automates, from a process automation expert.
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interactive intelligence, best practices, business process automation, bpa, roi
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
Read this whitepaper to learn why the human perspective is vital to BPA success.
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Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Feb 14, 2012
With advances in contact center automation, businesses are finding they can extend the same automation to service processes and touch-points throughout their organization.
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Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how to ensure a positive customer experience outcome by establishing a reliable business process automation (BPA), which will support your customerís personalized interactions and adapt to changing conditions in the marketplace.
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process automation, interactive intelligence, multichannel technology, intelligent process, business process, decision services, communications intelligence, customer interactions
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Jan 17, 2014
Learn how technology can be the key to responding to the aging utility workforce and how the right system can increase overall operational efficiency.
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workforce, utility, labor force, employees, utilities, interactive intelligence, utility workforce, business process
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Apr 23, 2014
To put it carefully, certain technology decisions at the federal level since 2002 have been questionable. But citing new ďCloud FirstĒ policies for implementations in government contact centers, data centers, and federal agencies, cloud initiatives are now showing value by way of cost reductions and broader functionality. Abdo Rabadi of Blue Kite Consultants and Mechele Herres of Interactive Intelligence say even more benefits of the cloud await. Read how the federal government can best achieve them.
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interactive intelligence, cloud communications, cloud, cloud solutions, government, cloud providers, business process automation, contact center
    
Interactive Intelligence
Published By: Interactive Intelligence     Published Date: Apr 23, 2014
Today, business process automation isnít just about efficiency, itís about operating a business for your customers. To ensure a positive customer experience, a process must trigger an automated action, and automation must then manage the experience across multiple channels, personalize the customerís interaction, and predict the best next actions. Read more, from Chris Thalassinos, Mahnaz Meshkati, and Frank Chiu of Communications Intelligence Group, and Brad Herrington of Interactive Intelligence.
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interactive intelligence, business process automation, multichannel technology, customer experience, contact center, contact solution
    
Interactive Intelligence
Published By: Qwest Business.     Published Date: Jan 27, 2010
Today's organizations must embrace innovation, achieve a high level of responsiveness and transform customer information and feedback into actionable results.
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qwest business, customer service, feedback, voice and data network infrastructure, telecommunication, crm) and sales force automation, converged ip network infrastructure
    
Qwest Business.
Published By: Enterprise Management Associates     Published Date: Nov 23, 2015
Join John Myers, managing research director at leading IT analyst firm Enterprise Management Associates (EMA), and Heine Krog Iversen, CEO at TimeXtender, for a discussion on how to improve your organizationís responsiveness to business change and how to adapt to a data-driven environment. Attendees will gain insight on: How data-driven organizations are changing business and technology Which data sources are empowering data-driven organizations and challenging IT departments How IT departments and analytical teams can get ahead of data-driven change How data warehouse automation enables not only data-driven business stakeholders, but proactive IT departments
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data warehouse, data automation, data driven organization, it departments, organization responsiveness
    
Enterprise Management Associates
Published By: Red Hat     Published Date: Dec 15, 2017
The pace and scale of digital business innovation is increasing. Organizations are trying to optimize resources, speed development, and adapt faster to market changes. However, this places an extra burden on IT operations teams, who are now asked to move faster, yet manage increasingly complex IT environments. Automation can help. Read this e-book to learn more.
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Red Hat
Published By: IBM     Published Date: Jun 11, 2008
IBM Rational Testing Solutions for SOA help software delivery and QA teams to improve the quality of SOA solutions, by automating the creation, execution and analysis of functional, regression and performance tests of non-GUI business processes and services. In this webcast, we will demonstrate the benefits of IBM Rational Testing Solutions for SOA.
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ibm, ebf, ibm ebf, soa, quality assurance, quality control, business process automation
    
IBM
Published By: IBM     Published Date: Jun 17, 2008
Portals are becoming integral enablers of business and IT innovation for many organizations. From first-generation content aggregation portals to more sophisticated enterprise process portals, organizations have used portal solutions to improve productivity, streamline business processes, enable new Web-based product and service delivery models, and provide IT with a powerful platform for new and composite application development.
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ibm, corporate portal, portal, portals, idc, business process automation, tco, productivity
    
IBM
Published By: IBM     Published Date: Feb 02, 2009
Learn about how an Information Agenda can help your organization create information agility, invest in the right Information On Demand projects and create a long term Information On Demand enabled infrastructure to achieve business goals and create competitive advantages.
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ibm, crm, business automation, erp, supply chain management, call center management
    
IBM
Published By: IBM     Published Date: Nov 24, 2009
Server sprawl can divert valuable time and resources away from pursuing your core business goals. This white paper will show how System z can give you the visibility, control and automation your business needs to become more successful.
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ibm tivoli, leveraging middleware, service management, system z, new enterprise data center, business continuity management, security, process automation
    
IBM
Published By: Inovis     Published Date: Aug 06, 2007
No enterprise is an island. Goods and services flow in from suppliers. When you include suppliers of wares for raw material extractors, along with recyclers that turn consumer and commercial waste into new raw materials and finished goods, it is a supply chain with no beginning and no end.
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supply chain management, scm, supply chain, supplier, vendor management, vendor selection, communication, collaboration
    
Inovis
Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management
    
HP Service Management
Published By: Business-Software     Published Date: Jul 14, 2010
Profiles of the Leading Warehouse Management Software Vendors.
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business software
    
Business-Software
Published By: Webroot UK     Published Date: Mar 22, 2010
The components required of an effective web security solution are many and varied, including a range of tools that guard against specific types of threats
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webroot, web security service, cloud computing, web threats, business process automation
    
Webroot UK
Published By: Tripwire, Inc     Published Date: Mar 10, 2010
Unlike others, Tripwire solutions identify the events that matter most-those that pose the real security risks or take you out of compliance. And they help you discover those events immediately, while you can still contain the damage.
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tripwire, pci compliance, business continuity, log, event management, it security, compliance automation, log center
    
Tripwire, Inc
Published By: ScriptLogic     Published Date: Aug 30, 2010
Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk Authorityģ provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
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scriptlogic, help desk authority, lifecycle, optimization, remote support, data tracking
    
ScriptLogic
Published By: Skybot Software     Published Date: Jan 19, 2011
This paper provides helpful tips for taking your job schedule to a new level, and how Skybot Scheduler can help you get there.
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skybot software, business process automation, enterprise software, system management software, load balancing, monitoring, linux, solaris
    
Skybot Software
Published By: IBM Software     Published Date: Jul 06, 2011
Harish Grama updates us on how IBM Rational leverages its own tools to add value to the Rational business strategy and succeeds in measured improvements in software delivery through effective organizational collaboration, automation, and reporting.
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rational, subscription & support, harish grama, software delivery, automation, collaboration
    
IBM Software
Published By: Esker     Published Date: Jan 06, 2014
How to increase profit and productivity via Accounts Payable Automation in an ERP environment
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esker, accounts payable, erp, productivity, automation solution, erp applications, business landscape, internal processes
    
Esker
Published By: Esker     Published Date: Jan 06, 2014
How Adding AP Workflow Automation to Vendor Invoice Processing Can Make Your AP Operation Best-in-Class
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esker, accounts payable, erp systems, end-to-end automation, productivity, automation solution, erp applications, business landscape
    
Esker
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