business communication

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Published By: Mitel     Published Date: Jun 29, 2016
De nombreuses organisations et entreprises dans le monde entier disposent de pièces vacantes, autrefois remplies de câbles, de boîtes noires et de voyants clignotants. Ces locaux abritent une armoire téléphonique poussiéreuse, ne contenant qu'un seul terminal, ou parfois un baby-foot que les employés du service informatique utilisent pour décompresser. Le cloud, et notamment les communications via le cloud, sont à l'origine de cette transformation qui a bouleversé le paysage informatique. Certains professionnels de l'informatique ont accueilli ce changement à bras ouverts. D'autres préparent la migration progressive de leurs services vers le cloud. D'autres enfin conservent leur solution sur site, par choix ou par nécessité.
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best practices, business optimization, business management, productivity, cloud services, communications
    
Mitel
Published By: Mitel     Published Date: Jun 29, 2016
Företag och organisationer världen över hyser nu tomma salar; salar som tidigare var sprängfyllda med vajrar, svarta lådor och blinkande lampor. I dessa övergivna rum finns bara damm, någon ensam terminal, eller kanske ett fotbollsspel där IT-proffsen kan släppa loss. Molnet – eller mer exakt, molnbaserad kommunikation – är källan till denna förvandling av IT-landskapet i grunden. Vissa IT-experter har redan anammat detta nya landskap. Andra är igång med att migrera till molnet på sikt. Ytterligare andra står fast vid en lokalt baserad teknik, medvetet eller av praktiska skäl.
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best practices, business optimization, business management, productivity, cloud services, communications
    
Mitel
Published By: Mitel     Published Date: Jun 29, 2016
It's no secret that mobile technology has revolutionized the way consumers conduct their lives. Mobile technology has become ubiquitous, influencing the business workplace and workforce. Last year, IDC predicted that 75% of the US and nearly 40% of the global workforce would be mobile and signs indicate that the rate of mobile growth is only being accelerated by the advancement of cloud technology, improved security, and more reliable network access.
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mitel, workplace, mobile technology, idc, business communications
    
Mitel
Published By: Cisco     Published Date: Jun 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video.
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Cisco
Published By: BlueJeans Network     Published Date: Jun 17, 2016
The concept of all centralizing all communication methodologies (presence, instant messaging, voice, video, and messaging services) within a single system, a.k.a. unified communications or UC, is not new. One of the most popular platforms is Microsoft. In fact, Microsoft has indicated that it has 110 million Skype for Business or Lync users around the world. However, many organizations have yet to fully embrace the video conferencing capabilities available within Skype for Business / Lync. Overall we view Skype for Business (SfB) video conferencing as an excellent choice for sessions involving only SfB users. However, the SfB experience is focused more on content sharing and less on live video. Download this whitepaper to learn 12 situations in which users may wish to use a different video conferencing tool. In this paper, Wainhouse also compares two options for companies seeking better video capabilities.
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skype for business, microsoft lync, video conferencing, bluejeans, employee communications, unified communications
    
BlueJeans Network
Published By: Avaya     Published Date: Jun 15, 2016
Build a better midsized business without borders Empower your employees — through business collaboration and communications solutions like video, audio and web collaboration — to help grow revenues, improve customer loyalty, and boost productivity. Learn more in this white paper.
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business, business collaboration, communications, best practices, productivity
    
Avaya
Published By: Polycom     Published Date: Jun 08, 2016
"Now you can reduce your overall communications costs, streamline business processes, and make employees more productive, How? With Polycom voice solutions and Skype for Business. The brief by ZK Research, Lowering the Cost of Communications—and Six More Real Benefits of Skype for Business Voice details how you can improve staff productivity, leverage existing UC solutions, consolidate infrastructure, get to market quicker, support BYOD, and pave the way for video. All while dramatically lowering your total cost of communications."
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communication, network management, business intelligence, business management, best practices, productivity
    
Polycom
Published By: Polycom     Published Date: Jun 08, 2016
"Build your business case. There is a transformational shift around enterprise voice solutions as organizations move from the PBX to unified communications (UC) for their voice needs. In parallel, many organizations are moving their existing on-premises infrastructure into the cloud. This brief outlines the benefits and considerations such as: • Microsoft Office 365 and the cloud • Selecting phones for Skype for Business • Replacing the PBX and making the transition • And more Download this brief that helps you realize the benefits that UC and collaboration brings to the modern workplace."
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business optimization, business strategy, network management, business applications, best practices, business process management, productivity
    
Polycom
Published By: Cloudroute     Published Date: Jun 01, 2016
Office 365 is the #1 Business productivity solution and the leading collaboration tool in the world. Yes, you are familiar with Word, Excel, PowerPoint and the rest of the Office Suite, but Office 365 is much more. Office 365 includes OneDrive for Business that offer 50GB per user for email and 1 TB for file storage. Combining OneDrive and SharePoint allows for real-time collaboration for employees in any location using any of the Office applications. Collaboration is further expanded as a tool to improve productivity and communications with Skype for Business. Skype for Business supports VoIP and Wi-Fi calls over a laptop, PC, Tablet or smartphone. It also provides conference calling to engage your employees, partners and, most importantly, customers.
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Cloudroute
Published By: IBM     Published Date: Apr 26, 2016
Restoring connections: How telecommunications providers can reboot the customer experience IBM has more than 22,000 experts working in the Telecommunications industry, delivering solutions to more than 200 major communications service providers globally. IBM’s telecommunications capabilities are backed by a global network of telecom solution labs, research labs and innovation centers to support its offerings in the area of analytics, cloud, mobility, network optimization, digital transformation and global integration. IBM continues to invest significantly in key acquisitions to add expertise and capabilities that enable its clients in the telecommunications space.
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ibm, ibm institute for business values, telecommunications, customer experience, communications service providers, csp, customer relationship
    
IBM
Published By: Dialpad     Published Date: Apr 19, 2016
Today, everything about the way we work has changed. Your employees, customers, and extended ecosystem have greater expectations than ever before, and the voice and unified communication solution you select is one of the most important decisions you can make toward a collaborative, connected, and productive workforce. This list gives you some of the most important questions to include in an RFP this year, as well as key insights about how these will play out for your business.
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communication, reporting, network management, business intelligence, business management, best practices, productivity
    
Dialpad
Published By: Citrix Systems     Published Date: Apr 15, 2016
Deliver secure, high-performance unified communications for your organization with Citrix XenApp or XenDesktop and the HDX RealTime Optimization Pack for Skype for Business—the only Microsoft-endorsed solution for delivering Skype for Business in a virtual environment.
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citrix, skype for business, xenapp, xendesktop, better communication
    
Citrix Systems
Published By: Meltwater     Published Date: Apr 13, 2016
This eBook outlines what it takes to turn your social media program into a full fledged social business.
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best practices, social media, communications, brand awareness, business optimization, public relations, communications
    
Meltwater
Published By: Meltwater     Published Date: Apr 13, 2016
Chances are, you’ve already seen a lot of buzz around content marketing and its effectiveness as a marketing tactic. But what exactly is content marketing?
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marketing, content marketing, best practices, business optimization, public relations, communications
    
Meltwater
Published By: Meltwater     Published Date: Apr 13, 2016
Everyone needs something to strive for to keep them on track. When you (or your boss) is wondering if you’re doing a good job, key performance indicators (KPIs) are there to answer the question and nudge you to even greater heights.
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marketing, data, best practices, business optimization, public relations, communications
    
Meltwater
Published By: Meltwater     Published Date: Apr 13, 2016
Picture a world where everyone on your marketing team has the information they need to be successful. Each team member uses KPIs to set ambitious but achievable goals—and everyone knows exactly where their programs stand.
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data management, business practices, marketing, public relations, communications
    
Meltwater
Published By: Meltwater     Published Date: Apr 13, 2016
Watch this webinar from Forrester analyst Sam Ngo and learn how social insights can move the needle on business objectives across your organization.
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data management, business practices, internet, marketing, best practices, public relations, communications
    
Meltwater
Published By: Ring Central     Published Date: Mar 21, 2016
This white paper explains the advantages of a cloud phone system.
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ring central, cloud, cloud phone, multi site businesses, communications
    
Ring Central
Published By: Avaya     Published Date: Mar 10, 2016
This research set out to investigate opinions among IT professionals around the world about SDN technology and its future in their organisation. It explores the network problems companies experience and their expectations of SDN to solve them. It also looks at the current adoption status for SDN and what is holding companies back from adoption.
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technology, business optimization, communications, information technology, reports
    
Avaya
Published By: Avaya     Published Date: Mar 04, 2016
Discover the value of right-sizing IP telephony The Tolly Group crunched the numbers on Avaya IP Office Platform, Cisco Systems Business Edition and ShoreTel Unified Communications Platform to evaluate the Total Cost of Ownership (TCO) for midsized businesses with each solution. See what they found in this report >
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communication, reporting, network management
    
Avaya
Published By: Avaya     Published Date: Mar 04, 2016
Seize emerging communications opportunities Analyst Dave Michels writes that midsized businesses have opportunities as unique as their challenges, specifically in the communications space where full-stack solutions have created optimization potential. Read the report to learn more >
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communication, reporting, network management, best practices
    
Avaya
Published By: Avaya     Published Date: Mar 04, 2016
Engage everywhere to improve everywhere Two out of three executives under the age of 35 are frustrated by technology at work, but believe they can be more productive with information sharing, and that better communications will positively impact business growth. Find out how else the digital revolution is impacting midsize businesses >
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technology, business optimization, communications, engagement management
    
Avaya
Published By: Cisco     Published Date: Feb 23, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video
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cloud computing, cisco, contact center, best practices, cloud network
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Join us for Part 1 as senior executives from Cisco, Rockwell Automation, and Steelcase explore: The business case for the Internet of Things (IoT) Why IoT will change manufacturing as we know it What you need to consider before your competition does
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business practices, communication, manufacturing
    
Cisco
Published By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
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framework, network infrastructure, communications, optimization
    
Cisco
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