If your organization is representative of trends at large, your workforce is more engaged than ever. But is all that enthusiasm, pride, and willingness being applied in directions that really matter to the company? See why organizations that measure more than just engagement drive real business results.
The healthcare industry is evolving at a rapid pace from both technology and business perspectives. New technologies are
dramatically improving healthcare, from diagnostic imaging and scanning tools to the digitization of medical records. From
the business side, the industry continues to consolidate, with metropolitan or regional medical providers absorbing local
clinics and rural practices, and large retailers acquiring pharmacies, minute clinics, and urgent care facilities. As a result,
many healthcare companies are now competing with retailers for business.
This competition may be good for the customers (i.e., the patients) who are demanding higher levels of care and a better
overall experience. This could mean better access to new diagnostic tests, test results, and specialists who may be located
far from the patient’s location. Healthcare providers need to work toward providing the same care and experience to
customers in their main facilities as they do in distributed clinics, ur
For many companies, language barriers increase as business
globalization becomes the norm rather than the exception.
Perhaps a call center agent cannot handle customer contact
in an unfamiliar language. Or a manager travels to a face-toface
meeting only to sit across a conference table from clients
wanting to speak in their own native language. Even within
your organization, teams across global geographies must
collaborate to achieve collective goals, but language barriers
often stand in their way.
Meanwhile, HR leaders are tasked with recruiting and
retaining top talent and L&D managers must align programs
with business goals. Each of these scenarios and areas of
responsibility have something in common: A clear need for
company-sponsored training to develop employees’ language
proficiency so they can engage successfully with colleagues
and customers anywhere.
Thousands of learners were surveyed about the impact of
language training with Rosetta Stone® business solutions.1
When augmenting the benefits package
for your organization, it’s natural to focus
on traditional perks that employees have come to
expect: PTO, health insurance, and maybe a tuition
assistance credit here or there. But if you’re looking
for creative and effective ways to stimulate
employee engagement while also driving business
results, you’ll want to consider the powerful impact
of offering language-learning opportunities.
Why language learning? It offers immediate and
long-term benefits to both employees and employers.
Research shows that organizations that offer access
to language learning see an increase in employee
engagement factors like loyalty, morale, and
productivity, which in turn boosts business performance
factors such as customer satisfaction
and internal communications.
Where’s the connection? And how can you reproduce
these benefits within your organization? This
playbook offers a deeper look at why language
learning has such a positive influence on employee
Published By: 8x8 Inc.
Published Date: Jun 16, 2017
Some companies opt to deploy UC solutions on-premises, but the cloudbased model is gaining popularity. Cloud-based UC solutions are ideal for businesses that have limited IT staff, a distributed workforce and/or a desire for pay-as-you-go flexibility.
By enabling diverse communication media to be carried over a common IP network, UC solutions make it possible to manage a full suite of capabilities from a single point—and use them with common devices.
But what’s the best way to maximize UC capabilities for your specific workplace? Spiceworks surveyed IT decision makers to get their insights on identifying and deploying collaboration and communication solutions across their organizations. This white paper explores the survey results, including key concerns, pain points, and roadmaps around driving UC strategies.
Employers want to recruit and hire the best talent in their industry and avoid making costly hiring mistakes. But what if your organization’s internal processes aren’t set up to support efficient and effective hiring? If HR lacks the support they need to effectively manage online applications, screening, applicant tracking, hiring, and reporting, they may end up making poor hiring decisions that could impact your organization's employee engagement and business results.
When it comes to time, there never seems to be enough. Just ask any payroll professional. Time constraints are nothing new, but what is new is how payroll professionals are tackling the challenge. They are discovering how to strategically leverage today’s best-of-breed human capital management (HCM) technology to better manage the expectations and demands placed on today’s payroll teams to achieve greater business results. By investing in an HCM solution as an integral part of their workforce management strategy, businesses can align and create efficiencies within three core areas of payroll — compliance, processes, and data visibility. This will free up time for an already over-burdened payroll team that can add value, deliver on actionable real-time data, and execute on company-driven projects that can impact organizational goals and improve bottom-line results.
Published By: Anaplan
Published Date: Mar 29, 2018
Disruptive innovation, new business models, and globalization have
accelerated the rate of change for every business. To stay competitive, organizations are revising their business models, product sets, and other critical aspects of their operations on a much more frequent and continuous basis.
These organizations realize that real-time strategic planning and performance management are not just “nice to have” but “must have” capabilities. Yet many organizations still struggle to implement these capabilities. As a result, they’re unable to quickly revise their strategies, implement plans, and monitor results.
Published By: Anaplan
Published Date: Sep 11, 2019
Prior to implementing the Anaplan platform, RSA Group had a tedious spreadsheet-based, nine-month planning cycle riddled with data quality issues, which was compounded by siloed, functional fragmentation across the company. As a result, the finance team was spending a significant amount of time cleaning data rather than analyzing it to provide insight to key stakeholders throughout the business.
Using the Anaplan platform, RSA Group reduced their financial planning process from nine months to five months. The workforce planning team experienced a 50% improvement in productivity. The business can now own their connected plans, resulting in improved decision support to business users, as well as improved customer service and financial results.
Published By: Infosys
Published Date: May 22, 2018
The company's CEO had a vision of a 'Team of Teams', based on social business collaboration. His target was to improve productivity by 30%, driven by an ability to quickly identify people with the right skills, build small teams and collaboratively solve problems, and 'fail fast' instead of wasting time on unproductive activities. Research showed this was possible: Companies reported better collaboration and a greater focus on results when using social business models. Even McKinsey Global Institute stated that social collaboration methods could improve productivity by 20-25 percent. But the company had spent 3 years trying to realize the CEO's vision. As a last throw of the dice, Infosys was asked to provide a proof of concept to show they could deliver these benefits where others had failed.
An effective rolling forecast is important to estimate long term financial plans. Every organization undertakes this process as a finance activity. However, when the forecasted data is examined on its effectiveness for decision making, more often than not the results are disappointing, and the rolling forecast process needs to be redefined. This paper talks about effective rolling forecasts that utilize resources, technologies, processes, and business intelligence to deliver actionable insights. A best-in-class matured RF process will enable CFOs to deliver great results through increased revenue and cost reductions, and create new benchmarks for the organization.
In this white paper, Internet.com explores how businesses can leverage the latest integrated sales and marketing solutions improve the effectiveness of both teams in an increasingly challenging environment.
The future of work is mobile. Liberated by the internet and new mobile solutions, more and more businesses are embracing flexible working arrangements in which employees work from wherever they want. Smart businesses utilising flexible working
know that it’s no longer about the hours you work—it’s about results. These businesses are freeing themselves and their employees from the burden of counting hours and minutes worked, and are now focusing on output.
Published By: NCM Fathom
Published Date: Feb 23, 2010
The same elements of powerful storytelling that captivate us in our everyday lives can benefit companies and their brands. NCM Fathom's white paper explores how businesses can tell their story to engage audiences, build brand preference and loyalty and deliver results that meet objectives. Bold companies like Kleenex and Siemens have shared their brand's story with customers and employees in cinemas nationwide. Download the white paper to learn more.
Published By: Achievers
Published Date: Dec 03, 2013
Recent research conducted by Harvard Business Review Analytic Services and Achievers reveals how best-in-class companies gain a competitive advantage by improving their employee engagement initiatives. Download The impact of employee engagement on performance and learn best practices for tying engagement to business performance, the business case for employee engagement and helpful metrics to measure the impact of engagement.
Join Mollie Lombardi, Vice President of Aberdeen Group's Human Capital Management practice as she shares the latest research findings on how workforce management solutions can help the SMB improve productivity and business results.
Published By: Egencia
Published Date: Apr 03, 2012
Egencia polled Travel Managers and business travelers to learn how this changing focus from process to productivity is affecting their travel program. We've compiled the results in the Special Report, "The Future of Work".
The workforce is as dispersed as ever – companies are looking to social collaboration to facilitate the engagement once fostered around the water cooler. By understanding the power of social collaboration tools, HR can lead an organization to where the talent is while enabling business success through the success of its people.
Customer interactions today span multiple touch-points. As such, businesses are constantly seeking ways to adapt their activities to interact with buyers through the most relevant channels. While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect these pieces results in disconnected customer messaging. Watch this webinar today to learn how social collaboration tools help companies overcome this challenge.
The State of Customer Data Integration 2013 survey report is based on over 900 responses ranging from independent business and IT leaders to Scribe's data integration channel partners. Overall results reveal that today's businesses are still on the journey to connect their core business systems and deliver customer data to their users across the business. Customer data should be free-flowing across all business touch points to enable companies to run faster, do more, and at lower cost.
In the early 2000s, two vastly different businesses—baseball and field service management—began to use advanced statistical analysis to gain an advantage over their competitors. They both revolutionized their respective fields by using statistical knowledge to improve performance. The new approach replaced old models and methods and attained shockingly good results as both set new standards for their respective industries.
In this white paper, you will learn the general concepts behind predictive analytics and how they can be applied to a field service organization. The paper will cover the basic metrics that should be tracked, the use of performance pattern profiles, and how these principles can predict future events.
Proving the value of language training to business can be challenging so we decided to take the guesswork out of it. We surveyed 56,000 of our business product users to gain key insights into how language training has changed their businesses. This infographic shares the key results to help human resource, learning and development, and business line leaders better understand how language impacts business.
Traditional databases and data warehouses are evolving to capture new data types and spread their capabilities in a hybrid cloud architecture, allowing business users to get the same results regardless of where the data resides.
The details of the underlying infrastructure become invisible. Self-managing data lakes automate the provisioning, reliability, performance and cost, enabling data access and experimentation.