The Cloud; software as service across the Internet, is experiencing mass proliferation for everything from banking to CRM. Communications are part of this migration and offer a compelling solution over the retro, hardware-based systems known as PBX. This paper illustrates comparative anatomies of the old and new models. Major benefits of cloud communications are detailed, including the elimination of costs, removal of complexity for managing the system, alleviating IT resources, and the benefits of one system with a host of features. A deep-dive of the technology supporting the solution is included.
Read the white paper "How Cloud Communications Is Opening Up Possibilities (and Floor Space)" to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
Comfort & Security in the Cloud - Read this white paper to learn how communications as a service delivers superior technology stability and resiliency. Learn about the world of the contact center and the technology today that offers richness and more
The ongoing adoption of cloud computing by communications service providers (CSPs)
continues to fundamentally reshape their business models and technology strategies on
several levels. One such area that is garnering significant attention is the impact of the
cloud on security services. This is because security services and the vital tools they
encompass can be empowered through the adoption of a carrier cloud model. This, in turn,
better positions CSPs to meet the demands of their customers, including those in the small
to medium-size business (SMB) market segment.
The timing of this migration is optimal, since many SMBs now recognize the threats they
face and realize that given their limited IT budgets and lack of security expertise, CSPs are
well positioned to protect them from cyberattacks.
While the opportunity for CSPs is significant, many are hesitant to make a move in this area
because they want to ensure they can address SMBs’ needs and maintain control of the
service in a car