In the Garage, you work side by side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures. In this webinar hear from Ed Forman, Partner of Cognitive Process Transformation at IBM. Ed has partnered with organizations across industries including automotive, life sciences, financial services and telecommunications. In his work with the IBM Garage he has helped shape an award-winning method for innovation that has transformed business models for Fortune 500 clients. Listen to this 30-minute presentation to find out more.
"The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve their desired future state? In this webinar, we will discuss:
• Why procurement needs a strategic makeover, the current adoption of emerging technologies by procurement, and the challenges faced by procurement exec
Published By: Masergy
Published Date: Nov 04, 2019
Driven by the need to save money, improve agility, and take rapid advantage of emerging
technologies to improve internal collaboration and customer engagement, organizations are
quickly adopting Unified Communications-as-a-Service (UCaaS) and Contact Center as a
Service (CCaaS). UCaaS and CCaaS enable businesses to deliver a modern communications
environment, without large capital investment, and in a manner that provides for rapid
scaling, easy expansion into new sites and geographies, and deployment flexibility.
Unfortunately, many enterprise networks are not optimized to deliver the performance and
reliability required to support cloud-based applications, including UCaaS and CCaaS. As a
result, IT leaders are rapidly adopting Software-Defined Wide-Area Network (SD-WAN)
technologies. With SD-WAN’s ability to virtualize underlying network services and to build
enterprise-grade WANs using both public (Internet) connectivity and private WAN
connectivity, IT leaders can leverage it to su
Technology is meant to make our lives easier and more efficient. When it’s
done right, it can accelerate and transform the way individuals and businesses
operate. So, when it comes to something as essential as communications, the
technology can make or break your organization’s productivity.
In today’s fast-paced business environment, you can’t afford to miss a call.
And communications technologies have expanded to include collaboration
tools, as well as basic and advanced voice functions, like ‘on-the-fly’ call
routing. Add to that the growing need for anywhere, anytime access to voice
and collaboration tools and you end up with the perfect storm of complexity
and lost productivity – just the opposite of what you were aiming for.
30 seconds or less. The average length of time that consumers spend reading or listening to online marketing communications . Marketers today are now equipped with the strategies and technologies to better capture consumer attention. To do this, they need to orchestrate individualized customer experiences across the digital channels. Read on for a statistical profile of today’s distracted consumer, followed by actionable tips for effectively communicating and converting this new type of consumer.
Despite talented IT teams and years of head start in both architectural and development work, it is still difficult to respond to these challenges using traditional development patterns centered around monolithic software applications. It’s simply impossible to get to market quickly when applications need to be maintained, modified and scaled as a single entity by a large, heavily inter-dependent team.
Given the wide range of technology options available, it's important for healthcare IT executives to pick the right image management technology and approach for a long-term sustainable solution delivering the desired performance and ROI. This whitepaper explores solutions for multi-layered neutrality, a standards-based framework for unifying medical images and clinical documents across the enterprise and community.
In the application economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition—insurance, banking, telecommunications or retail—or in a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. Within this transformation sphere, the development of “omnichannel” or “digitally-connected multi-channel” capabilities is a key priority. CA Technologies can help you deliver a consistent, integrated and quality customer experience, regardless of how your customers choose to interact with you.
Travailler dans le secteur des technologies de l’information n’a jamais été aussi excitant, vu la façon dont la technologie améliore nos modes de travail et de communication au quotidien. Qu’il s’agisse des terminaux mobiles, des analyses en temps réel ou du cloud, les technologies actuelles s’adaptent parfaitement aux objectifs de l’entreprise et lui permettent d’augmenter sa productivité, de réduire ses coûts et d’améliorer le service à sa clientèle. L’ère du numérique redéfinit nos rôles en tant que dirigeants d’entreprise.
De nos jours, il est indispensable de développer une plate-forme robuste proposant des solutions de communication et de collaboration simples et fluides.
Note: Part two of Karen Walker’s blog series continues her insights about Digital Transformation and spotlights how Cisco’s Marketing and Communications team is using technology to transform their function.
Excerpt: Today’s marketers are delivering more and more content digitally, but to be effective that digital content can’t just be generic reference material. Rather, effective content must be relevant, timely, and personalized. And its goal should be to create a dialogue with the customer.
This is no easy task. It requires investing in marketing technologies that help deliver personalized content with speed and agility. For modern marketers, technology opens the door to new revenue pipelines. Digital platforms and applications combined with data and analytics augment our go-to-market model.
OpenLab provides an environment and set of resources where customers representing telecommunications, education, government, financial services, and virtually every other vertical market can explore new technologies, all in the spirit of network transformation. By examining SDN/network automation solutions such Network Functions Virtualization (NFV), software-defined WAN (SD-WAN), and others, OpenLab offers a platform for developing and delivering new network-integrated functionality that serves the greater need.
Automation and gold have much in common. One of the most coveted materials in the world, gold isn’t just beautiful – it has a wide array of uses within industry.
’Au’ is of course the first two letters of automation! Automation is the gold of the software world. It’s the backbone of modern business, enabling communication and orchestration between components.
As the only company with a dedicated automation team, at CA Technologies, we set the Automation Gold Standard.
With that in mind, this is our Golden Book of Automation.
Day-to-day operations of public venues are increasingly complex. Examine common requirements and functions of a successful critical paging solution-whether for a hospital, shopping center or sports arena.
This is a time of rapid and dramatic progress in the cloud communications landscape. New technological innovations help companies incorporate location-independent systems, allowing workers to collaborate and communicate wherever they may be. And all signs indicate this is only the beginning, with the industry poised for unprecedented growth.
In fact, as enterprise software moves to the cloud, the traditional unified communications space is having its own dramatic shift. The consumer experiences from Snapchat to Instagram to Facebook among other consumer technologies—are changing the expectations for communications. New models for collaboration and engagement, supported by big data and the cloud, provide a whole new world of opportunities.
Intel, the Intel logo, Intel Core, Intel vPro, Core Inside and vPro Inside are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
The diversity and bureaucratic nature of government agencies have complicated communication for decades. But today digital technologies offer a path to connectivity and information sharing that could help break the gridlock. Innovative mobile and field force automation (FFA) technologies are helping state and federal government agencies break down the walls that hindered cooperation and decision making between offices and field personnel.
This document is designed to help ensure that your mobile device platform selection and processes provide the power, reliability, and flexibility you need to achieve your mission — in the office, in the field, or ten flights up in the air.
The pace of innovation for collaboration and unified communications (UC) technologies has been nothing short of incredible during the past few years. IT teams are now able to deliver consistent, simple and high-
quality experiences with voice, video, messaging and chat from any smartphone, tablet, laptop or conference room system. Users can move seamlessly and securely from one device to the next, escalate from one
communication mode to another and share content—all while retaining the context of the meeting or discussion.
Communication solutions are reaching an ideal balance of sophistication and ease-of-use. But are you making the most of these technologies by integrating them into your daily workflows to make innovation and collaboration part of every interaction?
Founded in 1997, Benchmark Senior Living is the largest senior living provider in New England. The community in Shelton, Connecticut is just a short drive from the Connecticut coastline—the Split Rock community is home to about 50 assisted living and memory care residents. In addition to being a LEED-certified facility, Split Rock also exemplifies Benchmark Senior Living’s goal to leverage technology to enrich the lives of residents. To that end, the facility incorporates a range of communication technologies to promote engagement with family and the community.
Read this case study to learn about how Benchmark Senior Living selected an integrated solution from STANLEY Healthcare and STANLEY Security encompassing emergency call from portable pendants and fixed call points, wander management, environmental monitoring and access control to improve resident's lives.
While holding the promise of HD quality, enriched services, and the benefits of a common packet switched access infrastructure, the adoption of infrastructure-based voice over LTE (VoLTE), along with rich communications such as video and real-time messaging, has stalled over the last few years with concerns around quality, security, and cost. During that time, the value of the phone number as a globally significant user ID and key services such as SMS and MMS have been relegated by phone manufacturers, over the top (OTT) services, and even the subscribers themselves as “technologies of last resort.” Finally, the proliferation of 4G, together with the emergence of network functions virtualization (NFV), powered by Intel®, Hewlett Packard Enterprise* (HPE), and Metaswitch*, is allowing network operators to take charge of the consumer’s communications experience, once more.
Communications service providers are looking for alternative deployment models that will help them support fast-growing network demand. Moving to a virtualized EPC (vEPC) solution can help service providers achieve more cost-e?ective scaling by using standard high-volume servers in place of purpose-built systems. System integrators, software vendors, and platform providers rely on Intel® technologies to deliver the performance and scalability required for vEPC solutions. Intel is also participating in the development of open standards, contributing to the open source community, developing reference architectures, engaging with industry participants, and collaborating on trials that can help facilitate the evolution to vEPC solutions and accelerate network transformation by use of network functions virtualization.
In this eBook you’ll learn:
The immediate benefits of deploying unified communication applications and platforms
How UC application integration struggles can be addressed with UCaaS
Why businesses are embracing game-changing technologies across UCaaS and CPaaS
How adopting application programming interfaces (API) can help drive better business outcomes
In this eBook you’ll learn:
How digital technologies, including advanced communications, remove cumbersome obstacles to growth that have built up over time
The myriad of technologies being used by business customers to interact with companies
The way CPaaS solutions quickly address specific business needs today while laying the foundation for the future
Analysts see other good reasons for companies to take a serious look at video conferencing technology: It can facilitate an increasingly mobile workforce, and it can help ensure business continuity in the face of natural catastrophes, man-made disasters or health scares.