communication solutions

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Published By: CA Technologies EMEA     Published Date: Sep 11, 2018
At a Glance Today’s workforce has grown accustomed to using personal technologies that make communication easy and simplify their lives. But many enterprise tools haven’t kept pace. Most current project and portfolio management solutions fail to provide simple ways of performing everyday tasks. They don’t facilitate contextual communication that would help to solve problems, and they lack key functionality: the ability to narrow the focus to relevant data, to drill down for additional information and to efficiently forecast financials and model outcomes. Download this whitepaper now to see how CA PPM brings more value to your business by providing 15 key features that remain unaddressed by other products on the market today.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: Sep 13, 2018
En résumé L’emploi de technologies personnelles qui facilitent les communications et simplifient la vie est désormais ancré dans les habitudes des employés. Toutefois, de nombreux outils professionnels sont restés à la traîne. La plupart des solutions de gestion de portefeuilles de projets peinent à fournir des moyens simples pour l’exécution des tâches quotidiennes. Elles ne facilitent pas la communication contextuelle qui aiderait pourtant à résoudre les problèmes, et elles manquent de fonctionnalités clés, comme la capacité de se focaliser uniquement sur les données pertinentes, d’accéder à des informations complémentaires et de correctement anticiper les résultats financiers et de modèles.
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CA Technologies EMEA
Published By: Cisco     Published Date: Jan 20, 2014
Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium-Size Business.
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cisco, customer service, medium-size business
    
Cisco
Published By: Cisco     Published Date: Apr 08, 2014
Successfully deploying communications and collaboration solutions to meet the needs of your medium-size business.
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cisco, medium size business, communications, collaboration
    
Cisco
Published By: Cisco     Published Date: Sep 25, 2014
IT leaders are likely to need multiple UC vendors; however, changing expectations and product development are closing the gap between best-of-breed and good-enough technology. Assess your UC practices to see whether the features offered by your UC vendor are good enough for a single-vendor approach.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets
    
Cisco
Published By: Cisco     Published Date: Sep 25, 2014
The midsize and large enterprise UC markets are now considered by Gartner to be in the early mainstream adoption phase, and the best practices for deployment and end-user adoption are maturing. However, most enterprises currently operate with non-unified-communications solutions.
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quadrant, unified, communications, solutions, operate, enterprises, practices, markets
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Midsize organizations strive for success. Being successful means consistently making smart decisions— including smart technology purchases. Technology should enable a midsize organization to meet the needs of its employees and customers today and also allow the organization to make simple but rewarding changes in the future. Technology must support changes that occur in a business without increasing the risks associated with providing excellent customer service, engaging with suppliers, and conducting many common business processes.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Midmarket enterprises strive for success in a highly competitive landscape. Being a successful leader means encouraging employees to collaborate and work more efficiently to increase the success of the enterprise. Technology solutions can empower employees for success at work, home, and when mobile, but technology must also be able to support changes that occur in a business without increasing the risks associated with providing excellent customer service, fostering innovation, and engaging with an enterprise’s stakeholders.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco
Published By: Cisco     Published Date: Jan 05, 2015
Experience the flexibility of cloud-based collaboration, which can help businesses like yours to more quickly deploy applications to promote productivity. The Cisco Hosted Collaboration Solution (HCS) offers highly secure collaboration solutions for public, private, and hybrid clouds from partners delivering Cisco Powered cloud services.
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cloud-based, collaboration, hosted, flexibility, productivity, deployment, public, private
    
Cisco
Published By: Cisco     Published Date: May 15, 2015
We found that an average 500-user organization can adopt a feature-rich, scalable unified communications (UC) solution from Cisco for less than competitive solutions.
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leadership, technology, cost of ownership, ucc, cisco, scalable
    
Cisco
Published By: Cisco     Published Date: Aug 27, 2015
Learn more about the advantages of each decision based on your own business and IT priorities to learn which communication deployment option works best
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cloud computing, communication deployment, it priorities, collaboration solutions, collaboration capabilities, workforce management, cisco solutions, growth plans
    
Cisco
Published By: Cisco     Published Date: Aug 27, 2015
Magic Quadrant report looking specifically at on-premises unified communications requirements for midsize organizations with 100 to 999 employees.
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unified communications, midsize enterprise, uc solutions, productivity, business process, enterprise communications methods, integrated application, collaboration application
    
Cisco
Published By: Cisco     Published Date: Aug 27, 2015
Gartner's evaluation of 16 contact center infrastructure (CCI) vendors in its 2015 CCI Magic Quadrant report.
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contact center infrastructure, unified communication, infrastructure management, crm, customer relationship management, cci solutions, enterprise software management
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions. In October 2013, Cisco commissioned Forrester Consulting to dive deeper into the current usage trends and perceptions of unified communications among midsize organizations (100 to 999 employees) across North America, Asia, and Europe.
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cisco, forrester, unified communications trends, uc solutions
    
Cisco
Published By: Cisco     Published Date: Nov 17, 2015
Midsize businesses have ever-greater choice in premises-based unified communications, with providers extending features and go-to-market channels while trying to maintain ease of use and consistency. Midmarket IT planners should evaluate UC providers' delivery capabilities, not just their solutions.
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cisco, gartner, unified communications, midsize enterprises
    
Cisco
Published By: Cisco     Published Date: Jul 11, 2016
Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor.
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Cisco
Published By: Cisco     Published Date: Jul 11, 2016
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions. In October 2013, Cisco commissioned Forrester Consulting to dive deeper into the current usage trends and perceptions of unified communications among midsize organizations (100 to 999 employees) across North America, Asia, and Europe.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Businesses must become agile and provide differentiated service as customer demands and expectations change. Moving beyond simple phone transactions, customers are taking matters into their own hands and turning to their peers, the web and social media to find answers. Contact centers play a major role in determining the customer’s perception of a company. Often seen as brand ambassadors, agents are the main interaction point for customers. It is therefore critical that they deliver personalized communications in the channels that customers prefer. Businesses should use cloud technology to add multichannel tools and support growing demand for chat, social, SMS and video. Cloud solutions allow contact centers to gain access to new technology capabilities and channels on demand with the ability to scale up quickly. They offer the best technology innovation as well as the ability to scale agents up and down as business needs change. This whitepaper provides background on cloud contact cen
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
As the corporate landscape becomes increasingly mobile, and workers collaborate across a growing range of devices, organizations are implementing an agile and secure unified communications infrastructure. Active deployment of UC technology solutions has been on the rise among enterprises; however, adoption among midsize businesses has been notably slower. Yet in seeking ways to do more with less, midsize organizations are increasingly turning to the cloud and converged networks to provide UC solutions.
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Cisco
Published By: Cisco     Published Date: Jun 12, 2014
U.K. energy contractor reduces total cost of ownership while improving customer service and adopting new ways of working.
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cisco, unified communications solutions, borderless network infrastructure, cisco ironport security, case study
    
Cisco
Published By: Cisco EMEA     Published Date: Mar 05, 2018
When thinking about how the workforce is evolving, you need to think about what really matters to employees and how you can integrate technology in the workplace for the digital nomads of today. Corporate real estate, IT, and HR executives need to do a lot to meet those needs and achieve their HR goals. Cisco has the expertise needed to deliver high-quality mobility and collaboration solutions. We make business-critical communications possible in real time, across multiple channels. Cisco Workforce Experience offers are complete, enterprise-class solutions designed to scale smoothly and make your vision of the digital workspace a reality.
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workforce, corporate, real estate, executives, employees
    
Cisco EMEA
Published By: Citrix Systems     Published Date: Oct 08, 2012
The geographical dispersion of the modern workforce is demanding real-time collaboration through unified communication solutions such as Cisco®Unified Communications (including CiscoUnified Communications Manager and Cisco Jabber), Microsoft Lync (formerly Microsoft Office Communicator) and Citrix GoToMeeting with HDFaces. These solutions enhance productivity and effectiveness by allowing employees in different physical locations to communicate through face-to-face conversations over live video conferencing, audio chat and instant messaging.
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citrix, desktop, virtualization, communication
    
Citrix Systems
Published By: Clarus Systems     Published Date: Mar 18, 2008
Clarus Systems, Inc. answers the demands of the market by providing enterprises, systems integrators and managed service providers with scaleable IP Communications solutions that maximize ongoing operations and ensure increased end user confidence and efficiency. Learn more about Clarus Systems and how they can help your business in this data sheet.
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itil, clarus systems, ipt, ip telephony, unified communications, cisco, callmanager, best practices
    
Clarus Systems
Published By: Comcast Business     Published Date: Feb 06, 2019
Just like your business, technology never stops advancing. Each year, there are new ways that technology can automate processes, lower costs, and enhance customer and employee satisfaction - all with the goal of increasing revenue! And while it can be difficult to change how your business works, leaving old methods behind and embracing new technology can help lead your business to more success and growth.
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network, technology, digital transformation, tech future, enterprise technology, networking, sd_wan, internet
    
Comcast Business
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