Case management continues to gain traction as a key capability in the information management space supporting work that is unpredictable, information-centric and driven by human decisions. These are the processes that often directly touch your customers and stakeholders, including areas like contract management, claims processing, customer service, incident tracking and more. Download this eBook to explore three steps you can take to embrace a case management approach improving employee productivity and customer experiences.
The right content, strategically positioned and delivered with the right strategy, will help your Cornerstone LMS and your other content channels drive employee engagement and fuel greater business results.
The focus on employee engagement as a driver of better business results has gotten so much traction its spawned an entire category of solutions within the HCM universe. But if youre a SumTotal client, you already own a tool that has incredible but often-overlooked potential for creating an environment in which engagement can not only flourish, but actually be sustained.
Its all about having content that strategically positions your company, is easy to find, and truly engages your employees to seek opportunities to make a difference and to grow professionally.
To really shape your SumTotal LMS into the effective piece of technology you know it can be to see it achieve the results you and your leadership team expect it to deliver you need to be a content architect and have a great content strategy.
Now you can learn the process Bluewater has developed through years of experience helping clients worldwide maximize their SumTotal LMS to drive higher engagement and better business results:
Mapping out a plan for engagement success
Understanding the negative effects when you dont have a content strategy that makes strategic sense for your organization on employees, leaders, LMS owners, and learning practitioners
Architecting content for engagement today and for the road ahead
Building the framework for a rich content ecosystem where learners feel at home
Focusing on people, processes, and technology: an approach to content strategy that supports a culture of engagement
Its all about being ridiculously happy with your SumTotal LMS.
Transforming your content by making it accessible in the cloud is the first step to digital transformation. Where are you on this journey?
No matter where you are, there is always room to grow. It's not just about where you want to end up but how you'll get there and which tools you'll use. Read the latest AIIM report that lays out a comprehensive strategy to help get you there.
Download the full report, AIIM 2017 State of Information: Are Businesses Digitally Transforming or Stuck in Neutral?
As the needs of organizations grow more complex, delivering enterprise content that addresses the shift to mobility, usability and flexibility are key. Enterprise SaaS applications are creating demand for a new "inside-out" view of content management, extending capabilities to organizations and users who never had access. Until now.
Download the latest AIIM Tip Sheet, 5 Reasons Why the SaaS Revolution Needs a Unified Content Strategy to learn:
o Why you should reexamine traditional ECM-defined processes
o How to optimize your SaaS processes
o Why SaaS should be part of your content management strategy
These days, everyone's talking about digital transformation. But exactly how does your company get there?
Capture is a great place to start in fact, it's one of the most critical steps to take as you move your business into the digital age. Whether its simply using OCR to make content more easily discoverable, adding and enhancing metadata to drive specific processes, or classifying content from the onset for better information governance, capture adds a ton of value to your existing content assets.
This ebook details our key takeaways from AIIM's Industry Watch Report, Improving Business Operations in 2017: Capturing Vital Content. We share how cloud-based capture tools are replacing the longstanding legacy of paper-based processes to streamline and speed up the way you do business.
Download the ebook to learn:
How the latest capture innovations can support your digital strategy
5 business processes that benefit most from advanced capture technologies
The key benefits of c