Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge."
In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education.
In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location.
More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one.
APC by Schneider Electric has:
Connected Products making it easy to remotely monitor your customers’ environments
Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS!
A Managed Service Program to help you develop & monetize power as a managed service
Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
Published By: Sprinklr
Published Date: Feb 28, 2018
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