Published By: DigiCert
Published Date: Jun 19, 2018
Your organization’s websites are some of its most valuable assets. But they are vulnerable to security issues and criminal attacks. Fortunately, many of these problems are preventable with effective, integrated website security management.
For ecommerce sites, you can calculate the cost of downtime in terms of lost revenue. You can add to this the considerable cost of remediation, and beyond this, the damage to customer confidence and trust that may be intangible but will be significant. Even when there are no security issues, inefficient processes result in deployment of additional resource that drives up cost.
This article explains why in comparison to the above costs, investing in security management, particularly across SSL/TLS Certificate management, can be a highly efficient and cost effective measure to take.
Data is the key to doing this. But simply collecting it won’t take you all the way. You must use the data to create holistic customer profiles, then use those customer profiles to create interesting, personalised and memorable experiences. This three-part, step-bystep eBook series explains how to actually use data to provide each customer with the best experience possible.
Whether you’re in retail, manufacturing, warehouse management, transportation or healthcare, a mobility solution is a great way to empower your employees to do more. But maximizing the value and success of your mobility solution hinges on one critical decision: choosing the right mobile devices. This white paper takes a look at how choosing the TC51/TC56 for a mobility solution can have a significant impact on the overall success of your initiative.
Thanks to numerous, headline-making incidents in recent years,
cybercrime has risen toward the top of the concern list for many
organizations—and the customers with whom they do business.
You’ve heard many of the stories. Major health insurers, such as
Anthem, Premera BlueCross and CareFirst had personal information
for millions of their customers stolen. Sony Pictures experienced
a breach that not only embarrassed employees and adversely
impacted the release of the high-profile film, “The Interview,” but
also damaged systems and applications—making it extremely
difficult for the company to conduct business. The list goes on.
Some you maybe haven’t heard, like the one about CodeSpaces, a
provider of version management services to developers. When
attackers were able to gain access to its cloud-based management
consoles, they deleted the company’s entire infrastructure and
backups—ultimately forcing CodeSpaces out of business.
The bad news for organizations like yours is, thanks to the
To the casual observer, aircraft manufacturer Airbus UK and pharmaceutical giant GlaxoSmithKline (GSK) wouldn't appear to share a lot of common ground. Some would say that the worlds of building airplanes and producing the next blockbuster wonder-drug are light years apart. A closer look shows that these two organizations are more similar than one might initially think.
Customer are infinitely complex, but connecting with them doesn’t have to be.
Because while your customers may be wildly different, they do all want one thing — meaningful and relevant experiences. To deliver these experiences requires a powerful web content management system. It’s the digital foundation you need to provide the personalized experiences — that build brands, customer loyalty, and ROI. To learn more about web experience management, read The New Content Frontier. ?
Be guided on what the best practices are, offering strategies, actionable tactics, and examples of enterprises on the cutting edge so your organization won't have an overabundance of options when working with partners and customers.
This new smith+co white paper explores the importance of the customer experience and the role of technology in creating, nurturing and strengthening customer relationships with every single interaction.
Customers that wish to incorporate the power of the Oracle Live Help On Demand solution into their corporate Facebook pages are typically looking to do more than just place a static live chat or click-to-call button.
Published By: Tripwire
Published Date: Jul 05, 2007
Learn about the validation requirements of the payment card industry's data security standard (PCI DSS), including administrative and technical elements of the program, and the potential sanctions for failure to comply.
Published By: MindTouch
Published Date: Oct 02, 2019
The dynamics of the customer journey are constantly expanding and evolving. Traditional “company-first” approaches to delivering service excellence are no longer sufficient. Instead, today’s forward-thinking companies know that a more “customer-first” approach is best. Read our MindTouch-sponsored whitepaper by Lori Bocklund, President of Strategic Contact and experienced industry veteran, as she explores the ties between new self-service entry points and a strong foundation rooted in knowledge management.
Get this webcast to discover a customer relationship management (CRM) solution that works the way you do, the way your business does, and the way technology should. We explore how Microsoft Dynamics CRM delivers a familiar Microsoft Office Outlook interface to create a productive work environment. We also illustrate the powerful workflow and integrated reporting capabilities in Microsoft CRM that help you drive business processes and results.
Published By: Workday
Published Date: Jul 19, 2017
Multi-tenancy is a key feature of Workday and enables multiple customers to share one physical instance of the Workday system in a highly secure environment. Multi-tenancy is enabled through the Workday Object Management Server (OMS). Workday OMS allows servers to host multiple customer tenants simultaneously and builds “security walls” between each of the tenants. Thanks to Workday OMS, there is no way for any worker in one tenant to access the information of another tenant.
Workday delivers its software using a continuous development model. Builds are rolled out weekly that contain new features, bug fixes, or performance improvements. Twice a year, Workday takes all the features put into preview and releases them to production for all customers. Workday customers are never landlocked on an old release, and all customers can utilize new features for the products they purchased as soon as they are live.