Published By: Rackspace
Published Date: Feb 12, 2019
The decision to move business workloads and applications to the cloud impacts all parts of the business and isn’t a decision isolated to the IT team.
Our latest research study on the different motives, concerns and experiences of executive peers and business stakeholders when securing buy-in for a strategic IT move found 97% of C-level executives in ANZ suffered from migration regret during their first cloud migration.
Packed with telling hindsight, over 200 c-suite executives shared their expectations and experiences during the cloud migration journey. They reveal what they would have done differently - namely enhanced communication and a clear plan of action - and offer practical advice to help others get buy-in internally and secure funding to support a move to the cloud.
As the company continued to expand, the decision was taken in 2011 to find a different package to support its international service desk operations across Europe, the US, India and Australia.
Hollister launched a competitive tender to find the right solution for its needs and explored several options as part of the selection process. Mike and the team were immediately impressed by Cherwell, both by the working culture and the flexibility and ease of use of its solutions.
The technology market is giving significant attention to Big Data and analytics as a way to provide insight for decision making support; but how far along is the adoption of these technologies across manufacturing organizations? During a February 2013 survey of over 100 manufacturers we examined behaviors of organizations that measure effective decision making as part of their enterprise performance management efforts. This Analyst Insight paper reveals the results of this survey.
The Connected Customer is an individual who is intimately connected
to the data, outcomes, decisions, and staff associated with any
relationship to an organization. This intensely personal connection is
not just a matter of the most recent transaction, but represents a
combination of connected data, connected analytics, and collaborative
decisions associated with improving the customer’s relationship with
the organization over time.
In this report, Blue Hill explores the key traits associated with
supporting the Connected Customer through the Internet of Things,
and provides guidance on why the Internet of Things will be essential
across the general business landscape.
Published By: LogMeIn
Published Date: Mar 19, 2015
Within today’s competitive environment, where customers are more empowered than ever, organizations are looking to differentiate themselves from the competition and reduce customer churn through improvements in customer satisfaction. A recent Forrester survey found that 86% of decision-makers rank their customers’ experience as one of the top strategic priorities, and that 68% want to be customer service leaders in their industry. How does today’s customer support organization manage to respond? The answer lies in building a better support desk that will let you do more with less without sacrificing on support quality or end-user satisfaction. Wondering where to start? You may want to read these five tips.
Read this to find out how we developed a decision-support tool to help a major transport operator use data and analytics to optimise commercial performance. Discover:
what happens when humans are faced with complex decisions
how data and analytics can be applied to improve decision making
how a decision-support tool works in real life (video)
what lessons your business can learn from this case story.
This Porter Consulting report analyzes enterprise campus networking solutions from Aruba Networks, Cisco, HP and Ruckus Wireless. The paper examines key business and technology trends affecting enterprises with 500-5000 employees. We identify fundamental requirements IT decision makers should consider when evaluating campus networking solutions including:
• Ensuring simple, secure and cost-effective user access
• Supplying adequate bandwidth and quality of service
• Streamlining deployment and operations
• Supporting emerging standards and technology requirements
Our goal is to provide business and technical decision makers with a guide to the key players and their strengths.
SAP S/4HANA Retail for merchandise management is at the core of a comprehensive suite of retail offerings designed to help retailers meet the demands of a digital economy. It supports retail core processes end to end, starting with master data down to point-of-sales (POS) connectivity. It allows insights into operational retail data, empowering users with contextual, real time information for faster and better decision making. Processes can easily be extended to connect to business networks to form a digital ecosystem and collaboratively drive business model improvements. Equipped with a simple and intuitive user experience, the solution offers better support for headquarters users as well as store associates to drive compelling customer experiences.
Published By: Dell EMC
Published Date: Feb 14, 2019
Your organization has a small IT team, but you can’t ignore the technology challenges
facing your growing business today. You are expected to drive digital transformation, address the needs of a changing workforce and increase business agility. This whitepaper discusses the benefits IT decision-makers at midmarket organizations can achieve by transitioning to a professional support service model that helps them choose the right devices to maximize workforce productivity—and then manage those devices throughout their lifecycle.
Read this report from Dell and Intel®
Intel Inside®. Powerful Productivity Outside.
Hospitals and other care organizations are turning to clinical communication & collaboration solutions—often referred to as
CC&C systems—as a way to improve care-team coordination and
to expedite care delivery. But there’s an unexpected challenge
with this journey.
These clinical communication solutions are changing so rapidly, it’s not easy for IT decision-makers to be confident with their vendor selection. You want to pick the best system for your organization, but there are so many factors to consider. And the factors keep changing. At any moment, you don’t know what you don’t know.
This Technical Buyer’s Guide is for you if:
• You’re an IT professional in a healthcare organization that provides direct patient care.
• Your organization is thinking of purchasing a new system to support clinical communications among
your clinical and administrative staff.
• You’re looking for technical details that will help you choose the best communication solution for your
Published By: Red Hat
Published Date: Jun 23, 2016
FICO, a data analytics software company, wanted to diversify into new markets its core offering of providing on-premise software to major corporations. To do this, the company launched FICO Analytic Cloud, a cloud delivery channel that enables FICO to serve organizations of all sizes. FICO Analytic Cloud was first launched in 2013 and provides Platform-as-a-Service (PaaS) access to FICO Decision Management Platform, which allows customers to use FICO tools and technology to create, customize, and deploy applications and services. FICO Decision Management Platform is built on OpenShift Enterprise by Red Hat, which provides the PaaS tools and support FICO needed to rapidly scale the platform and Analytic Cloud.
With the rapid rise of hyperconverged infrastructure (HCI), many different solutions have emerged with varying levels of features and innovation.
As an IT decision-maker, you have to evaluate what HCI solution makes sense for your organisation. In this whitepaper, we make that process easier by outlining the three vital requirements you must have now in order to maximise the value of your HCI. With a little help, your next HCI investment will increase agility, reduce complexity and support your next generation IT environment.
Please enter your details to access the whitepaper.
Business decision making is undergoing a data-infused renaissance.
Organizations are tired of the limitations of spreadsheets and
dealing with long IT business intelligence (BI) development cycles
just to gain access to the data they need now. Fortunately, with
the advent of visual analytics and discovery tools (many offered
in the cloud), the journey to data insight is getting simpler and
faster. Rather than trying to divine meaning from a group of
predefined reports or simple static dashboards, visual analytics
helps users gain insights from data more quickly using intuitive data
visualization. Increasingly, visual analytics tools provide easy-touse
data preparation features for better data access. They support
collaboration, mashups, and storytelling.
TDWI Research sees growing interest in applying more modern,
up-to-date tools for working with data.
To compete in today’s fast-paced business climate, enterprises need
accurate and frequent sales and customer reports to make real-time
operational decisions about pricing, merchandising and inventory
management. They also require greater agility to respond to business
events as they happen, and more visibility into business activities so
information and systems are optimized for peak efficiency and performance.
By making use of data capture and business intelligence to
integrate and apply data across the enterprise, organizations can capitalize
on emerging opportunities and build a competitive advantage.
The IBM® data replication portfolio is designed to address these issues
through a highly flexible one-stop shop for high-volume, robust, secure
information replication across heterogeneous data stores.
The portfolio leverages real-time data replication to support high
availability, database migration, application consolidation, dynamic
warehousing, master data management (MDM), service
Published By: Workday
Published Date: Sep 18, 2018
Explore the strategies companies are pursuing to manage change in this Workday-sponsored Harvard Business Review Analytic Services report. See how organisations use a single cloud-based system for finance and HR to create data-led decision-making, support C-suite collaboration, and develop planning methods with better insight, accuracy, and speed.
Making key decisions that improve business performance requires more than simple insights. It takes deep data discovery and a keen problem solving approach to think beyond the obvious. As a business leader, you ought to have access to information most relevant to you that helps you anticipate potential business headwinds and craft strategies which can turn challenges into opportunities finally leading to favorable business outcomes.
WNS DecisionPoint , a one-of-its kind thought leadership platform tracks industry segments served by WNS and presents thought-provoking original perspectives based on rigorous data analysis and custom research studies. Coupling empirical data analysis with practical ideas around the application of analytics, disruptive technologies, next-gen customer experience, process
transformation and business model innovation; we aim to arm you with decision support frameworks based on points of fact.
When it comes to evaluating software investment decisions, such as on- premise vs. cloud-based solutions, many factors must be considered. In particular, pay attention to four key areas: support for business strategy, operations, security, and cost.
Published By: Workday
Published Date: Mar 01, 2018
Explore the strategies companies are pursuing to manage change in this Workday-sponsored
Harvard Business Review Analytic Services report. See how organizations use a single cloud-based
system for finance and HR to create data-led decision-making, support C-suite collaboration, and
develop planning methods with better insight, accuracy, and speed.
InOrder by Elsevier is an intuitive, cloud-based order set solution that enables physicians, clinicians and informaticists to manage order sets in a collaborative environment. The Adaptive Terminology Platform enables localization and bi-directional integration with the EMR/CPOE.
Without specific and explicit design decisions about not only the network architecture but also network operations,enterprises risk drifting toward a future of many clouds, each with their own operational nuances. Those who are not mindful about managing new additions increase the complexity of their network with each variation.
This white paper discusses how to approach the design of the network and operations in the move from cloud to multicloud. The focus is on meeting the business needs of today and tomorrow, battling complexity, preserving the possibilities for options, and supporting IT’s role as the steward of technology decisions for the business.
This eBook offers a practical hands-on guide to analyzing and mitigating the risks of migrating to PostgreSQL.
With the ongoing shift towards open-source database solutions, it’s no surprise that PostgreSQL is the fastest growing database. While it’s tempting to simply compare the licensing costs of proprietary systems against that of open source, it is both a misleading and incorrect approach when evaluating the potential for return on investment of a database technology migration.
A key decision criteria for adopting any technology is whether it can support requirements for existing applications while also fitting into longer term strategies and needs.
The first section of this eBook provides a detailed analysis of all aspects of migrating from legacy and commercial solutions to PostgreSQL:
? Schema and code migration
? Data migration
? Application code migration
? Testing and evaluation
Published By: IBM APAC
Published Date: Aug 25, 2017
The world of business analytics is evolving rapidly, and while there are multiple emerging trends of note, two stand out as particularly impactful. First, there is an expanding and increasingly diverse audience of users that are becoming more analytically active. From mid-level Line-of-Business staff to senior executives on mahogany row, more users in more job functions are taking an increased level of ownership in the insight that fuels their decisions and the underlying data that supports that insight.
Published By: CareCloud
Published Date: Jul 28, 2014
Deliver more efficient patient care with an MU-certified EHR that features patient engagement, decision support and task management tools built in. Plus, charting features like templates and order sets let you focus on your patients, not your EHR.
An analytics revolution is upon us. Knowledge workers are in short supply, the competition for talent has gone global; turnover is rising; and employee engagement is stagnant at best. How can companies attract, retain, and develop employees who can drive business results and have the data to back up these decisions? A recent survey found more than 80% of respondents said that they needed talent-related insights to make business decisions. Yet most enterprises still base talent decisions on gut feeling. Few can offer analytic evidence to support their hunches. Now, finally, analytics are beginning to drive decisions about people.
Most IT decision makers are struggling to master identity management in an infrastructure where modern cloud-based software must function with legacy on premise systems. According to a recent IDG Research study, 91 percent of respondents say solving this identity management conundrum is critical or very important to succeeding at their digital initiatives. And the vast majority of respondents long for a solution that is both efficient to manage and provides users and customers with an outstanding experience. This white paper examines how your peers are looking at digitizing their businesses, lowering the total cost of ownership, and building an identity management strategy to support their business’s goals.