In this report by Forrester Research, find out what 120 executives in the US with influence and decision-making responsibility regarding healthcare management do to manage costs and increase employee engagement.
In the race to please customers and beat out the competition, there’s been a lot of talk about customer data platforms (CDPs). For marketers, a CDP is just what they’ve been looking for — a more comprehensive approach to unified customer data that lets you include raw personally identifiable information or sensitive data in your data pool.
But while IT teams see the ultimate value, they may question the idea introducing a new point solution that complicates their tech stack even more. The days of brute forcing customer experience with new technology are over. Today, IT teams need to make decisions about customer experience management that span the business and go beyond marketing. That requires a different approach to the customer data problem. To learn more about our solution to the customer data platform, read our article Real-time CPD. Real-time customer experience.
John Bible, Senior Director of Retail Data Science and Insight at Oracle Retail shares his view on how insights from these vast data storehouses can scientifically inform retailers’ decision-making in critical strategic, tactical and operational areas, including category management, shelf space allocation and new product introductions.
To create a centralized and standardized, user-friendly system that enables internal and independent insurance agents to make precise and consistent policy quotes and uniform underwriting decisions, ACG adopted FICO's Blaze Advisor decision rules management system.
"ACG Michigan, a large auto insurance underwriter in the US state of Michigan, needed a user-friendly system that would enable its agents (internal and independent) to churn out precise and consistent policy quotes and underwriting decisions. They turned to FICO Blaze Advisor decision rules management system to create an enterprise decision management framework to execute decisions.
Learn more on how FICO Blaze Advisor helped ACG Michigan automate its underwriting
FICO (NYSE: FICO), formerly known as Fair Isaac, is a leading analytics software company, helping businesses in 90+ countries make better decisions that drive higher levels of growth, profitability and customer satisfaction. The company's groundbreaking use of Big Data and mathematical algorithms to predict consumer behavior has transformed entire industries. FICO provides analytics software and tools used across multiple industries to manage risk, fight fraud, build more profitable customer relationships, optimiz
ACG Michigan, a large auto insurance underwriter in the US state of Michigan, needed a user-friendly system that would enable its agents (internal and independent) to churn out precise and consistent policy quotes and underwriting decisions. They turned to FICO Blaze Advisor decision rules management system to create an enterprise decision management framework to execute decisions.
Published By: OutSystems
Published Date: Apr 10, 2014
The webinar features a complex-made-simple, real-world example from Don Griest at FICO, the leading predictive analytics and decision management software company. Don discusses how the OutSystems Platform is helping FICO rapidly deliver solutions with superior quality and unprecedented time to value, thus opening up new markets for the company.
Politics, Religion and Economics exert enormous influence on decision-making and the integrity of IT programs—and often result in sub-par decisions that open the door to malicious intrusion or attack. Michael Scheidell and his talented technical team know how difficult it can be to create positive change in an organization, even when obvious vulnerabilities exist. When it comes to navigating the executive suite and undocumented layers of the OSI model, the staff at SECNAP® Network Security have the experience to assist IT management in developing effective strategies to successfully drive security improvements. Download This Paper Now…
Analysts predict that soon, half of all new IT service desk tools will be adopted as cloud-based services. While shifting to an on-demand model can be a complex decision, requiring organizations to assess carefully the potential impact on their business operations, a growing number of companies are clearly finding the move worthwhile.
This paper explores the reasons for the rapid growth of cloud-based IT service management (ITSM) solutions and the benefits they offer for enterprises. Topics include:
• The cost savings companies can achieve by deploying ITSM solutions via the cloud, which allows better management and optimization of consumption and costs.
• Improved alignment between IT to and business, as self-service, a service catalog, collaboration, and mobility help IT expose and provide its services more effectively.
• The ability to integrate cloud and on-premise solutions to leverage existing systems while leveraging new innovations via the cloud.
• The advantages of cloud
Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)—but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization.
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Increasingly, enterprise organizations are moving to the cloud for IT Service Management (ITSM)—but is cloud delivery right for your business? Learn about the changing face of ITSM and gain the perspective needed to make the right ITSM decision for your organization. Get the free white paper from Enterprise Management Associates.
A major shift has occurred with Identity and Access Management (IAM) in the past few years. Organizations have realized that the traditional approach to IAM doesn't work. It doesn't work because IT doesn't have the context to make the decisions around access. It's the lines of business that have the intelligence and business context to make decisions about Identity and Access Management.
Published By: MuleSoft
Published Date: Oct 13, 2015
Improving data management is critical for streamlining regulatory reporting, monetizing customer analytics, and democratizing data-driven decision-making. Financial firms must transform their data management approach to unlock data from its silos, incorporate unstructured information from non-traditional sources, and integrate information whether on-premises, in the cloud, batch-based, or real-time. As this evolution continues, technology leaders must consider integration holistically across the enterprise and create an agility layer that is key to future-proofing their data management architecture.
Read this whitepaper to learn:
-Data management challenges in financial services
-Best practices to manage data in financial institutions
-Integration strategies for optimal data management
Real estate serves as a tangible expression of the strategic decisions a company makes. Leading commercial real estate firm, CBRE, explores holistic real estate management approaches that organizations take within the broader business context for utilizing the workplace to help drive better business performance. Download the white paper now.
In today's business environment, having a full audit trail of decision making history is critical. Download this recorded discussion to discover Case Management and listen how organizations are able to optimize outcomes based on advanced intelligence capabilities.
Published By: LANDesk
Published Date: Aug 26, 2009
Service management solutions have the potential to return very significant hard-currency ROI. Successful implementations dramatically improve decision accuracy, enhance productivity, increase operating efficiency and reduce operational risk by providing comprehensive context for a wide range of management decisions.
Read this Harvard Business Review article to learn how smart organizations are improving decision-making by identifying and prioritizing decisions; examining factors involved in each decision; designing roles, processes, systems and behaviors to improve decisions; and institutionalizing the new approach through training, refined data analysis, and outcome assessment.
Published By: IBM Unica
Published Date: Sep 08, 2011
This SiriusDecisions vendor profile features Unica, which offers a marketing automation platform that includes online and offline campaign management, Website and content personalization, activity-based campaign triggers, lead management, and customer data and Web analytics.
Come learn how the IBM portfolio of Business Analytics solutions, including the new IBM Software for Decision Management, empowers your organization to assemble and analyze information, improve decision-making and drive fact-based action to optimize business outcomes.