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Published By: Five9     Published Date: Aug 16, 2013
Six out of ten contact centers projected to have a cloud-based contact center deployed by the end of 2013. Why? Ultimately, because it will help them be more responsive to their customers, without the prohibitive costs of carrying enough premise-based technology to cover demand spikes. In this concise analysis of two recent contact center executive surveys, Aberdeen Group analysts discuss how cloud-based infrastructure enables contact centers to excel in key activities including center activity reporting, agent performance feedback and more.
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cloud, roi, contact center, crm, solution, technology, premise-based
    
Five9
Published By: Silver Peak     Published Date: Oct 28, 2013
In recent years, data deduplication has made its ways from the storage to the networking community. More specifically, it has become an important tool for optimizing application performance across the WAN. By eliminating the transfer of repetitive IP traffic, deduplication significantly improves WAN utilization and accelerates data transfers between geographically disperse locations. This saves bandwidth costs and helps to overcome many obstacles when communicating across a WAN. This paper discusses how WAN deduplication works, and how it can be effectively deployed as a complement to existing storage deduplication solutions.
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wan, silver peak, deduplication, storage
    
Silver Peak
Published By: DocuSign     Published Date: May 29, 2014
Electronic signatures can accelerate the contract execution process while improving consistency and quality. DocuSign enables companies to adopt electronic signatures to streamline contracting while reducing costs. Deployed properly, DocuSign can deliver payback in fewer than six months.
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docusign, electronic signatures, reduce costs, esignatures, contract execution, cloud
    
DocuSign
Published By: Polycom     Published Date: Sep 24, 2014
Microsoft Lync is transforming enterprise communications. A 2013 ZK Research study shows that 43 percent of organizations have deployed Lync in at least part of their organization, with another 17 percent of organizations planning to do so in the next 12 months. If you’re in this group of organizations that have deployed Lync, you probably deployed instant messaging (IM) and presence. Now that Lync IM and presence has been running for a while, you’re thinking about taking the next step with Lync Enterprise Voice.
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investment, voice, maximize, organization, deployed, research, lync, transforming
    
Polycom
Published By: BubblewrApp     Published Date: Jan 20, 2015
"Agile companies push new application versions to production every few weeks, sometimes even faster. With super-fast Beta cycles being the norm, getting various user groups, such as remote QA teams, access to staging environments can slow down your delivery timelines. What if you could enable secure access for any number of users in 15 minutes? BubblewrApp’s Service Access Service (SAS) is a turnkey, cloud-based service that acts as the first line of defense for your applications. BubblewrApp’s SAS enables its customers to grant easy access to applications deployed ""behind the firewall"" (on premise) or ""inside the Virtual Private Cloud"" (in a public cloud) from any remote location. Customers can begin leveraging SAS within minutes without requiring any changes to pre-existing network and security policies. The result is a vastly superior secure application access model that enables a zero CapEx, low OpEx model for secure application access, both on premise and in the public cloud."
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secure access, security policies, new applications, delivery timeline, cloud-based service, sas, application access model
    
BubblewrApp
Published By: Rackspace     Published Date: Mar 08, 2016
Watch as industry experts discuss strategies for overcoming design, deployment, and monitoring challenges in a Microsoft Cloud Platform environment. They examine real-life situations in which Rackspace architected and deployed Microsoft Private Cloud at scale, across multiple geographies. You’ll get first-hand what Red Hat has learned along the way, such as how to approach the integration of Database-as-a-Service (DBaaS) functionality, designing resilient architectures and failover, as well as building for scale.
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microsoft private cloud, microsoft server, hyper-v, windows azure, microsoft cloud platform, rackspace, red hat
    
Rackspace
Published By: AWS     Published Date: Jul 24, 2019
With more data to analyze than ever before, companies are finding new ways to quickly find meaning in their data with artificial intelligence (AI). Natural Language Generation (NLG) technologies deployed on Amazon Web Services (AWS) can enable organizations to free their employees from manual data analysis and interpretation tasks. NLG transforms data into easy-to-understand, data-driven narratives with context and relevance.
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AWS
Published By: SAP     Published Date: Oct 05, 2010
This paper will examine the state of consumer mobile in retail today, Driven in part by RSR's research among retailers as well as a look at the mobile use---cases that retailers have currently deployed.
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sap, mobility, competitive edge, mobile workers, shopper, ecommerce, consumer mobile, enterprise mobility
    
SAP
Published By: BlackBerry Cylance     Published Date: Aug 22, 2018
Cylance engaged SE Labs to independently assess CylancePROTECT’s ability to predict and prevent previously unknown threats. SE Labs pitted the May 2015 version of CylancePROTECT® — without a cloud connection or updates — against some of the most destructive and disruptive threats that appeared between 2016 and 2018, after the model was trained and deployed.
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predictive, advantage, cylance, protect, cloud, connect
    
BlackBerry Cylance
Published By: WebEx Communications     Published Date: Dec 14, 2007
As support centers have deployed this new generation of remote support solutions, they have developed a series of best practices for maximizing their benefits. Based on market research performed from 2004 to 2007, this white paper summarizes these best practices, illustrates the benefits, and suggests considerations for selecting the remote access solution that will be most effective for your support organization.
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remote access, remote support, customer service, help desk, productivity, customer satisfaction, webex
    
WebEx Communications
Published By: GlobalSCAPE     Published Date: Jan 08, 2008
AON’s Human Capital division needed a better way to automate their data transfer processes. They wanted a simple yet flexible system that didn’t require customization to adapt to growing needs.  They wanted to consolidate their sensitive data transfers and ensure the security of this data and to provide integration with current workflow and key legacy applications. AON deployed the GlobalSCAPE EFT (Enhanced File Transfer) server.
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file transfer, file transmission, eft, mft, secure file transfer, data transfer, data transmission, globalscape
    
GlobalSCAPE
Published By: BlackBerry     Published Date: Apr 13, 2010
Mobile deployments in business are growing at an accelerating rate, enabled by increasingly capable devices at attractive prices, faster, less costly, and more reliable wireless networks being deployed across wider areas, and an expanding array of mobile applications that empower the mobile workforce with an abundance of business critical functions.
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blackberry, iphone, windows, wireless networksmicrosoft exchange, mobile device management, mobile device management software, mobile workers, remote computing
    
BlackBerry
Published By: Intermedia     Published Date: Nov 10, 2008
Microsoft Exchange is the leading business email and collaboration solution for the small,up to the large, business markets, and this whitepaper compares the security of Microsoft Exchange Services deployed in-house versus a hosted model with SaaS service providers. By choosing Intermedia as their Hosted Exchange SaaS Solution Provider, businesses can achieve email and total messaging security, as well as a piece of mind, by leveraging Intermedia’s infrastructure and experience with running a secured messaging platform.
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intermedia, email security, logical server security, software as a service, saas, microsoft exchange services, security assessment testing
    
Intermedia
Published By: Arcserve     Published Date: Feb 26, 2015
In typical organizations, most data resides outside the data center, so it is important that the protection of desktop and laptop computers is given the same priority as file servers and application servers. Have you deployed the right data protection strategy for endpoints? We’re here to help! Arcserve UDP offers a FREE Workstation edition product that specifically focuses on backing up data on endpoints. Not only can desktops and laptops be protected for FREE with award-winning technology that minimizes bandwidth and storage requirements, but they can participate in the global deduplication schema offered by UDP (for 30 days), and have their data protected in public and private clouds, and more! This is too good to pass up! Get your FREE Arcserve UDP Workstation edition now.
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arcserve, unified data protection, software download, bandwidth, deduplication
    
Arcserve
Published By: Splunk     Published Date: Apr 16, 2012
Discover a unique approach to handling large, semi-structured or unstructured time-series data. Splunk can be deployed in a matter of days to provide rapid cross-correlation between different data types-giving you unprecedented operational visibility.
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splunk, data, analyzying, decision making, ime-series data, log management, log management software, manage logs
    
Splunk
Published By: Bit9     Published Date: Mar 07, 2013
Download this whitepaper to learn the key aspects of today’s realistic application whitelisting technologies.
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whitelisting, security, application control, cyber attacks, blacklist
    
Bit9
Published By: Epicor     Published Date: Oct 06, 2016
In the face of growing competition and a challenging business climate, many job shops and manufacturers are looking for ways to reduce costs, streamline operations, and improve the bottom line. Implementing enterprise resource planning (ERP) software is a proven solution for running a business efficiently and effectively. Yet, a large percentage of job shops and manufacturers have held back from implementing an ERP system due to high initial costs, long implementation times, and competing demands for time and resources. Download this white paper to learn more!
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Epicor
Published By: Exablox     Published Date: Jan 27, 2015
Object-based storage (referred to as OBS throughout this document) platforms continue to perpetuate cloud and enterprise IT infrastructure. As businesses move toward petabyte-scale data storage, OBS solutions are turning out to be the right choice for balancing scale, complexity, and costs. By way of their core design principles, OBS platforms deliver unprecedented scale at reduced complexity and reduced costs over the long term. Early OBS platforms suffered from "necessity crisis," were too cumbersome to deploy and, in some cases, caused a platform lock-in because of their proprietary access mechanisms. In spite of their from-the-ground-up design, a departure from how traditional SAN and NAS arrays are deployed and, more importantly, a lack of standard interfaces made it difficult for IT organizations to deploy OBS solutions in the infrastructure. Thanks to Amazon S3 and OpenStack Swift becoming de facto access interfaces, this situation has changed.
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network attached storage, nas arrays, storage efficiency, idc storage marketscape, storage data resiliency, storage platform scalability, exablox, oneblox
    
Exablox
Published By: Rackspace     Published Date: Mar 31, 2016
In today’s economy, companies that stay in place fall behind. Businesses that fail to decrease their dependence on legacy infrastructure risk stagnation and losing ground to competitors. Thankfully, advances in virtualization and emerging cloud technologies can deliver the agility that today’s IT organizations need to compete, but only if selected and deployed wisely. Learn how you can extend your existing virtualization environment into the cloud to maximize the benefits of both, and get some advice on how to get started in paving the way toward an effective and efficient outcome.
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rackspace, virtualization, vmware, cloud
    
Rackspace
Published By: IBM     Published Date: Sep 30, 2016
Working with ESM Technology, Infirmary Health System deployed a comprehensive security solution from IBM that has enabled it to meet data security requirements for meaningful use, qualify for meaningful use dollars, and reduced security incidents significantly.
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ibm, security. big fix, infirmary health system, case study, esm technology
    
IBM
Published By: IBM     Published Date: Jan 09, 2017
Working with ESM Technology, Infirmary Health System deployed a comprehensive security solution from IBM that has enabled it to meet data security requirements for meaningful use, qualify for meaningful use dollars, and reduced security incidents significantly.
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ibm, security. big fix, infirmary health system, case study, esm technology
    
IBM
Published By: Group M_IBM Q418     Published Date: Oct 02, 2018
Organizations are faced with providing secure authentication, authorization, and Single Sign On (SSO) access to thousands of users accessing hundreds of disparate applications. Ensuring that each user has only the necessary and authorized permissions, managing the user’s identity throughout its life cycle, and maintaining regulatory compliance and auditing further adds to the complexity. These daunting challenges are solved by Identity and Access Management (IAM) software. Traditional IAM supports on-premises applications, but its ability to support Software-as-a-Service (SaaS)-based applications, mobile computing, and new technologies such as Big Data, analytics, and the Internet of Things (IoT) is limited. Supporting on-premises IAM is expensive, complex, and time-consuming, and frequently incurs security gaps. Identity as a Service (IDaaS) is an SaaS-based IAM solution deployed from the cloud. By providing seamless SSO integration to legacy on-premises applications and modern cloud-
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Group M_IBM Q418
Published By: Cisco     Published Date: Jul 11, 2016
The Cisco Nexus® 9000 Series Switches product family makes the next generation of data center switching accessible to customers of any size. This white paper is intended for commercial customers new to Cisco Nexus 9000 Series Switches who are curious how the switches might be feasibly deployed in their data centers. This white paper highlights the benefits of Cisco Nexus 9000 Series Switches, outlines several designs suitable for small-to-midsize customer deployments, discusses integration with existing networks, and walks through a topology validated by Cisco for Cisco Nexus 9000 Series Switches, complete with configuration examples.
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Cisco
Published By: Hewlett-Packard     Published Date: Aug 02, 2013
Virtualization was supposed to be the disruptive technology that saved IT. The cost savings from consolidation and the ease at which applications can be deployed promised to vastly improve delivery of IT services, free up IT staff to work on other projects, and not strain budgets. Unfortunately, lack of insight into IT resource status in highly virtualized environments and the complexity of the interactions between server, storage, and network elements have added to IT staff manual workloads and led most companies to dedicate too much time to operations and not enough time to innovation. This basically negates the major benefits of virtualization.
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virtualization, optimization, blade infrastructure, infrastructure, blade
    
Hewlett-Packard
Published By: SWsoft     Published Date: Dec 12, 2006
When Katrina hit in 2005, Murphy Exploration and Production Company, USA was among the many companies impacted by the devastation. Challenged to implement a new infrastructure quickly with more business continuity considerations, Murphy deployed Virtuozzo across its server infrastructure.
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disaster recovery, business continuity, swsoft, infrastructure, servers, backup and recovery, case study, virtuozzo
    
SWsoft
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