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Published By: Mitel     Published Date: Jun 29, 2016
Picture a contact centre. Did your brain conjure an image of a sea of low-walled cubicles with agents speaking into headsets? Until recently, that’s what most contact centres were—a single site where agents commute to the office and complete their work at a fixed location. Today, contact centre agents are not bound to the office; they can work just about anywhere: at home, in hired office space or even on the move from a mobile device. But that’s not the only benefit that mobility has on customer service. Here are five ways you can boost customer service levels using mobility.
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best practices, business optimization, business management, customer service, productivity, contact management
    
Mitel
Published By: Monetate     Published Date: Jun 27, 2018
Delivering personalized experiences at scale is a challenge the travel and hospitality industry would be well advised to take on. While segmentation can work to a point, truly 1:1 experiences are the key to more conversions. This case-study brief shows how eight companies, including one in the luxury travel space, used personalization to make an impact. In the case-studies you’ll learn: • What one luxury travel company did to achieve a +33.5% lift in email sign up traffic. • How a leading apparel company saw a 73.9% lift to email sign ups without offering a discount • How a retailer achieved a 3.3% reduction in homepage bounce rate with a customized carousel. • What 5 more companies did to achieve equally impressive results from their personalization efforts.
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Monetate
Published By: Motorola     Published Date: Aug 09, 2007
In this paper, two case studies illustrate different approaches to unlocking the value of existing investments through mobilization. Each case study provides an overview of an application we mobilized, identifies the characteristics that made the application a good candidate and explains the value realized by enabling access to these applications from mobile devices.
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applications, mobile applications, mobility, mobilization, pda application, optimizing applications, mobile computing, mobile workers
    
Motorola
Published By: Motorola     Published Date: Feb 06, 2008
Flack + Kurtz wanted a centrally managed wireless communications solution, delivered over an integrated device that did not rely on the end user to login or synchronize to stay current. The new solution also had to function in Europe, Asia and other places employees traveled. Read this case study to learn how Good™ Mobile Messaging gave them exactly what they wanted.
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motorola, motorola good, case study
    
Motorola
Published By: Movable Ink     Published Date: Oct 04, 2016
HotelTonight increased conversions by 250% with location-targeted offers. Find out how they did it and discover other best-in-class examples in this season’s Inkredible 5 eBook.
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contextual marketing, email marketing, travel marketing, hospitality marketing, contextual email, real-time marketing
    
Movable Ink
Published By: Movable Ink     Published Date: Oct 04, 2016
HotelTonight increased conversions by 250% with location-targeted offers. Find out how they did it and discover other best-in-class examples in this season’s Inkredible 5 eBook.
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contextual marketing, email marketing, travel marketing, hospitality marketing, contextual email, real-time marketing
    
Movable Ink
Published By: Movable Ink     Published Date: Oct 04, 2016
Did you know that contextual marketing can more than double your email ROI? Find out how it works in our newest eBook. Get our tips and tactics on building emails that see real results.
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contextual marketing, email marketing, retail marketing, ecommerce marketing, contextual email, real-time marketing
    
Movable Ink
Published By: myStaffingPro     Published Date: Apr 19, 2012
Transform your career site into a user-friendly candidate experience with our complete Career Site Usability Guide.
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myStaffingPro
Published By: NetApp     Published Date: Aug 08, 2014
El siguiente caso técnico le proporciona más información en cuanto a cómo una organización de reputación global logró duplicar su productividad y eliminar a todos los problemas de almacenamiento de manera sencilla al implementar una solución inteligente con infraestructura hecha a la medida de sus necesidades. Infórmese acerca de cómo NetApp puede hacer lo mismo por su empresa al hacerla más rentable, sin necesidad de incrementar el espacio de su almacenamiento actual.
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NetApp
Published By: NetApp     Published Date: Jun 27, 2016
Did you know that over 77% of all enterprises have adopted a “virtual first” strategy for new server deployment? Virtual infrastructure has become the mainstream deployment model in enterprise IT today. Check out the current virtualization market statistics and find out why flash is essential for virtual computing.
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NetApp
Published By: NetApp     Published Date: Mar 05, 2018
Did you know that by 2020, 50% of analytic queries will be generated using search, natural-language processing or voice, or will be automatically generated? Read the Gartner report Technology Insight for Modern Analytics and Business Intelligence Platforms and find out how to meet the time-to-insight demands of today's competitive business environment. Learn how to: • Determine when to use existing, traditional BI technologies versus modern analytics and BI • Broaden data access beyond relational systems • Adopt new approaches to data modeling
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: NetProspex     Published Date: May 12, 2014
NetProspex analyzed the success rate of hundreds of email open rates and thousands of phone calls. The statistics proved that trigger-based emails had significantly higher conversion rates, but email sent on optimized days also did well. Download this guide on the best days to send emails.
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marketing data services, marketing data management, marketing data quality, installed technology list, international contact data, business contact list, marketing database cleansing, marketing database services
    
NetProspex
Published By: Netsuite     Published Date: Jul 24, 2017
Baseball has always collected in-game data. However, until recently, fans didn’t have easy access to the various statistics that coaches used for key decisions important for the development of the players and success on the baseball field. It’s not unlike how traditional business intelligence is delivered. Data and reports are set aside for a few experts who determine what is important for you. Today, baseball statistics are widely available during broadcasts on TV, PCs and mobile devices. Basic data displays like inning and score are enhanced with metrics meaningful to students of the game, such as pitch speed, strikeout percentages and hit zones. It’s a good example of vital information being delivered in real-time, on demand and in context.
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Netsuite
Published By: Neustar     Published Date: Aug 20, 2012
All Web Leads, a top insurance lead generation company, wanted to learn more about the visitors that did not convert on their Web site and use that intelligence to deliver optimal messaging to each visitor.
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web optimization, lead generation, offer customization, website segmentation, marketing analytics, site personalization, site optimization, site customization
    
Neustar
Published By: Neustar     Published Date: Feb 27, 2013
All Web Leads, a top insurance lead generation company, wanted to learn more about the visitors that did not convert on their Web site and use that intelligence to deliver optimal messaging to each visitor.
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web optimization, lead generation, offer customization, website segmentation, marketing analytics, site personalization, site optimization, site customization
    
Neustar
Published By: NuCompass     Published Date: May 26, 2016
First impressions matter, and relocations are stressful. If your new hire isn’t taken care of during the relocation process, it can lead to an early resignation, a bad candidate experience, and a poor reputation for your company.
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employee relocation, relocation, relocation program, new hire relocation, mobility, mobility services, mobility program, employee move
    
NuCompass
Published By: Okta     Published Date: May 09, 2016
Have you ever wondered which enterprise cloud apps are most popular? Or which industries tend to use Office 365 versus Google Apps? Did you know that 43% of Okta customers have enabled deprovisioning? From where we sit, Okta has a unique view into the adoption and utilization of cloud apps in the enterprise. Our Businesses @ Work report takes an in-depth look into how organizations and people work today, and the apps and services they use to be productive.
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Okta
Published By: Okta     Published Date: May 09, 2016
Have you ever wondered which enterprise cloud apps are most popular? Or which industries tend to use Office 365 versus Google Apps? Did you know that 43% of Okta customers have enabled deprovisioning? From where we sit, Okta has a unique view into the adoption and utilization of cloud apps in the enterprise. Our Businesses @ Work report takes an in-depth look into how organizations and people work today, and the apps and services they use to be productive.
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Okta
Published By: Okta     Published Date: Jul 19, 2016
Have you ever wondered which enterprise cloud apps are most popular? Or which industries tend to use Office 365 versus Google Apps? Did you know that 43% of Okta customers have enabled deprovisioning? From where we sit, Okta has a unique view into the adoption and utilization of cloud apps in the enterprise. Our Businesses @ Work report takes an in-depth look into how organizations and people work today, and the apps and services they use to be productive.
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identity, idaas, iam, identity lifecycle management, mobile, provisioning, active directory, security
    
Okta
Published By: OKTA     Published Date: Mar 30, 2018
"As a modern organization, you embrace powerful new cloud apps to fuel your organization's growth. You know adopting, using and even building the best technologies will be a big driver for your future success. But did you realize that identity is the lynchpin for the modern cloud ecosystem? It's the new security standard in a world where there is no perimeter anymore. We've talked with technology and security leaders from small to large enterprises and organizations across every industry. You'll want to know the five key elements of an identity solution they said you need to have."
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OKTA
Published By: Oracle     Published Date: Mar 04, 2014
In This Paper • Internal technology services that lack resources, rigor or efficiencies are prime candidates for the cloud • Understand the business and regulatory requirements around the data to be moved to the cloud • Know your cloud provider’s security and privacy commitments, and what responsibilities you retain
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oracle, oracle cloud services, security, cloud provider, privacy
    
Oracle
Published By: Oracle     Published Date: Sep 24, 2012
This paper will outline why social recruiting is becoming an imperative for companies today and how you can get started in reaching highly qualified candidates and passive job seekers while building brand recognition and reducing sourcing costs.
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social recruiting, social network, recruiting, human resources, legal risks
    
Oracle
Published By: Oracle     Published Date: Nov 05, 2013
This white paper provides you with five questions you should ask agencies to help you separate the real candidates from the poseurs.
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social media, digital marketing, agency, hiring an agency, branding, marketing, digital agency, traditional agency
    
Oracle
Published By: Oracle     Published Date: Mar 09, 2017
En este estudio, IDC trata el tema de las dificultades inherentes asociadas a los planes tradicionales de copia de seguridad de los datos y la dinámica cambiante de las estrategias de protección de datos.
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Oracle
Published By: Oracle     Published Date: Aug 17, 2017
En este informe, Oracle Hospitality confía a Technomic la realización de un estudio entre más de 200 cadenas y operadores independientes. El objetivo es determinar cómo gestionan el control de costes de personal, inventario y prevención de pérdidas. ¿Cuáles son sus prioridades? ¿A qué principales problemas se enfrentan? ¿Cómo se pueden gestionar más eficazmente los costes?
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gestión del personal, control del inventario, prevención de pérdidas, informes y análisis, previsión y presupuestos, gestión de cocina
    
Oracle
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