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Published By: Aberdeen     Published Date: Jun 17, 2011
Download this paper to learn the top strategies leading executives are using to take full advantage of the insight they receive from their business intelligence (BI) systems - and turn that insight into a competitive weapon.
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aberdeen, michael lock, data-driven decisions, business intelligence, public sector, analytics, federal, state, governmental, decisions, data management
    
Aberdeen
Published By: Global Payments     Published Date: May 02, 2019
China is becoming one of the most important markets for luxury goods in the world. The rise of the Chinese luxury consumer is bringing a world of opportunities to luxury retail giants across the globe. By 2025, it is expected that consumers in China will account for 44% of the $339 billion in luxury goods spending worldwide. This infographic highlights these projected luxury sales increases and identifies the primary drivers and the preferred payment methods for Chinese consumers.
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luxury goods, global payments, unified commerce, retail, wechat pay, alipay, chinese wallets, global commerce, mobile payments
    
Global Payments
Published By: ServiceNow     Published Date: May 14, 2019
Learn how ServiceNow has been applying machine learning and analytics with AIOps to help you cut through event noise to create actionable signals, identify service outages and degradations, remediate service and infrastructure issues accurately, and drive continuous improvement in service quality
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ServiceNow
Published By: Sage EMEA     Published Date: May 13, 2019
Enterprises must continuously change to keep ahead of the competition, reduce silos, improve connectivity and respond rapidly to a changing world. Organisations also need to drive continuous innovation with technology that helps them adapt faster. So if you’re thinking of replacing your legacy ERP system, start by asking yourself these three essential questions:
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Sage EMEA
Published By: Sage EMEA     Published Date: May 13, 2019
There is a better way for manufacturers, distributors, service providers and mid-market enterprises to drive their companies forward.
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Sage EMEA
Published By: Larsen & Toubro Infotech(LTI)     Published Date: Apr 10, 2019
This LTI Point of View explores how ‘Digital’ is a key enabler for enterprise transformation, and the change in thinking and culture, is it’s real driver. To compete in today's tough marketplace, organizations need a strong digital core. It highlights the fact that an effective digital transformation is built on people, processes, hardware, and software. And true transformation occurs when these elements can be intelligently harnessed in real-time.
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Larsen & Toubro Infotech(LTI)
Published By: Rackspace     Published Date: May 15, 2019
The guide to how SQL Server 2008 end-of-service can drive IT modernization. End-of-service presents serious risks to your organisation if you don’t deal with it correctly—or worse—if you don’t deal with it at all, including the loss of access to critical security updates and Microsoft hotfixes. Also, if you don’t take action, your organisation will be exposed to potential disruption from hackers and malware. That means valuable customer data could be exposed to attack, risking monetary and reputational damage. And from a regulatory standpoint, there could be compliance issues with rules such as HIPAA, PCI, and GDPR. On the other hand, if you take well-considered action that aligns with your long-term strategy, end-of-service is also an opportunity for data estate modernisation. In this e-book, we’ll discuss how migration to Azure as part of your fix for SQL Server 2008 end-of-service solves for all these, and opens doors for the future of your data-driven business.
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Rackspace
Published By: IBM APAC     Published Date: May 14, 2019
Clients can realize the full potential of artificial intelligence (AI) and analytics with IBM’s deep industry expertise, technology solutions and capabilities and start to infuse intelligence into virtually every business decision and process. IBM’s AI & Analytics Services organization is helping enterprises get their data ready for AI and ultimately achieve stronger data-driven decisions; access deeper insights to provide improved customer care; and develop trust and confidence with AI-powered technologies focused on security, risk and compliance. Artificial intelligence (AI) is moving beyond the hype cycle, as more and more organizations seek to adopt AI-related technologies. These organizations are focusing on prioritizing functional areas and use cases, placing a stronger emphasis on topline growth, taking up a renewed interest in their data infrastructure and articulating greater unease about the skills of their knowledge workers. This report explores how they are approaching str
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IBM APAC
Published By: IBM APAC     Published Date: May 14, 2019
Digital transformation (DX) continues to headline business initiatives as companies look to remain competitive in the rapidly changing IT landscape. Organizations are increasingly investing in and implementing next-generation applications and architectures such as software-defined IT and hybrid IT to drive higher levels of efficiency and agility. These modern technologies and architectures, however, also require organizations to evolve their underlying infrastructure to support new capabilities and demands. Recent strength in the server market, which continues to operate in a marketwide refresh cycle, illustrates the growing demand for new infrastructure. 1Q18 marked the server market's fifth consecutive quarter of both shipment and revenue growth and represented a fourth consecutive quarter of year-on-year ASP growth, as customers continue to replace aging server infrastructure with more powerful and efficient systems that leverage the latest platform developments from processor supp
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IBM APAC
Published By: IBM APAC     Published Date: May 14, 2019
The perceived x86 benefits of lower acquisition cost and standardizing on are often made at the expense of performance, reliability, scalability and manageability. Moreover, many are driven by the impression that x86-based systems will solve all their computing challenges—when often that is not the case. This eBook looks at companies that chose to invest in IBM® Power Systems™ rather than continuing to run on or migrate to x86-based systems — and why.
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IBM APAC
Published By: Here Technologies     Published Date: Mar 29, 2019
This is an at-a-glance guide to the key innovation trends in fleet management that leverage location data to improve last-mile efficiency and road safety. Presented to you by HERE, one of the world’s leading location platforms in 2018.
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here technologies, transport and logistics
    
Here Technologies
Published By: Here Technologies     Published Date: Mar 29, 2019
By making use of the right technology, transportation and logistics (T&L) companies can reinvent their industry with superior customer service, increased revenues, and reduced costs. This whitepaper looks at the obstacles facing the T&L industry and examines how fleet planning and trip analysis software businesses can help by enabling faster and smarter data-driven decision-making. As the world’s leading location platform in 2018 (Source: Ovum and Counterpoint Research annual indexes) HERE can help T&L companies improve fleet management.
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here technologies, transport and logistics
    
Here Technologies
Published By: Here Technologies     Published Date: Apr 01, 2019
On-demand companies rely on fast, accurate and robust mapping and location technologies to provide their users with a superior experience. Find out how real-time, predictive and historical traffic data can be applied to traffic-enabled routing algorithms to influence route calculations and automatically plot multiple routes with waypoints sequencing. Discover how HERE can help you communicate updated ETAs and provide an optimized experience to your drivers and customers.
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location data, transport & logistics, location services
    
Here Technologies
Published By: Group M_IBM Q2'19     Published Date: Apr 03, 2019
As the information age matures, data has become the most powerful resource enterprises have at their disposal. Businesses have embraced digital transformation, often staking their reputations on insights extracted from collected data. While decision-makers hone in on hot topics like AI and the potential of data to drive businesses into the future, many underestimate the pitfalls of poor data governance. If business decision-makers can’t trust the data within their organization, how can stakeholders and customers know they are in good hands? Information that is not correctly distributed, or abandoned within an IT silo, can prove harmful to the integrity of business decisions.
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Group M_IBM Q2'19
Published By: CheckMarx     Published Date: Apr 03, 2019
In the early years of software development, you would often design it, build it, and only then think about how to secure it. This was arguably fine in the days of monolithic applications and closed networks, when good perimeter-based protection and effective identity and access management would get you a long way towards minimising the risk. In today’s highly connected, API-driven application environments, however, any given software component or service can be invoked and potentially abused in so many different ways. Add to this the increasing pace of change through iterative ‘DevOps-style’ delivery and ever-faster release cycles, and many understandably assert that security management and assurance nowadays needs to be an ongoing and embedded part of the development and delivery process.
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CheckMarx
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
The data maturity curve As companies invest more and more in data access and organization, business leaders seek ways to extract more business value from their organization’s data. 92 percent of business leaders say that to compete in the future, their organization must be able to exploit information much more quickly than it can today.1 Chief Information Officers (CIO) need solutions that will allow them to evolve their organization’s approach to data and drive real value with strategic decisions. This journey can be depicted in a data maturity curve.
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Group M_IBM Q2'19
Published By: Group M_IBM Q2'19     Published Date: Apr 01, 2019
IBM Cloud Private for Data is an integrated data science, data engineering and app building platform built on top of IBM Cloud Private (ICP). The latter is intended to a) provide all the benefits of cloud computing but inside your firewall and b) provide a stepping-stone, should you want one, to broader (public) cloud deployments. Further, ICP has a micro-services architecture, which has additional benefits, which we will discuss. Going beyond this, ICP for Data itself is intended to provide an environment that will make it easier to implement datadriven processes and operations and, more particularly, to support both the development of AI and machine learning capabilities, and their deployment. This last point is important because there can easily be a disconnect Executive summary between data scientists (who often work for business departments) and the people (usually IT) who need to operationalise the work of those data scientists
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Group M_IBM Q2'19
Published By: Group M_IBM Q2'19     Published Date: May 21, 2019
The age of digital transformation is firmly here, and with it comes a seismic shift in how businesses must operate if they intend to stay relevant and profitable. Though the role of process in digital transformation is often over-hyped, in truth, it remains a critical element in the fight to win, serve, and retain customers. In this digital age, businesses must holistically reframe their investment in process automation. In short, a compelling vision for process excellence must underpin this digital transformation, thereby transforming customerfacing processes and digitizing operational processes. The change is so profound that Forrester has renamed the category from business process management (BPM) to digital process automation (DPA). This shift, while continuing to drive down costs and drive up employee productivity, makes customer experience and digital transformation the primary success factors. This represents a powerful and necessary change of focus. In July 2017, IBM commission
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Group M_IBM Q2'19
Published By: MicroStrategy     Published Date: Apr 11, 2019
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation. What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
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MicroStrategy
Published By: MicroStrategy     Published Date: Apr 11, 2019
By 2025, the total amount of data produced will grow to 175 zettabytes, according to IDC’s Data Age 2025 Report. How will enterprises evolve over the next year to manage and make the most of this unprecedented growth? Download 10 Enterprise Analytics Trends to Watch in 2019 to learn how leading organizations will win with embedded and augmented analytics, HyperIntelligence, collaboration, enterprise AI strategies, and more. This eBook details the transformational technologies data-driven organizations will need to leverage to get and stay ahead in 2019 and beyond, with contributions from thought leaders, including: Mike Gualtieri of Forrester Research Ray Wang and Doug Henschen of Constellation Research Mark Smith and David Menninger of Ventana Research Chandana Gopal of IDC Ronald van Loon, and more. Is your organization ready for the data-driven future? Read 10 Enterprise Analytics Trends to Watch in 2019 today to find out.
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MicroStrategy
Published By: Workday     Published Date: Apr 24, 2019
Colleges and universities cherish individuality. Every institution is different, and all contain schools and units with distinctions of their own. But there is still a drive to efficiency, especially in this era of diminishing resources. How do you combine the decentralized requirements of a university with its need to operate more effectively? For Cornell University, Workday Human Capital Management and Payroll solutions provide the answer.
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Workday
Published By: Genesys     Published Date: Feb 12, 2019
To remain competitive in an increasingly customer-centric world, mid-sized organizations are undergoing digital transformations of their contact centres. IDC surveyed companies in 27 countries globally, including companies from Europe, Middle East and Africa (EMEA), to examine the current market dynamics of cloud-enabled customer service environments. Eighty-five percent of the respondents fell within the small to mid-sized category with contact centres with 300 seats or fewer. Get this paper to access complete survey results for EMEA and to gain key insights including: Nearly 65% of respondents in EMEA already use or are in the process of implementing cloud-based contact centre solutions Only 13% of respondents in EMEA indicated that they currently are using a public cloud environment, the lowest among all geographies worldwide Drivers, benefits and challenges for adopting cloud contact centre technology
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Customer interactions, across all channels, are of strategic importance in today’s world. Managing those interactions to assure the customer is seeing the best face of the company is vital. At the forefront is making sure you are providing useful, easy to navigate cloud-based Interactive Voice Response systems for your customers that places the emphasis on: Meeting the customers’ needs The increase in self service options An intelligent, efficient way that drives costs down and satisfaction up. Let Genesys help you meet these criteria and guide you to designing, developing and delivering a best-in-class IVR Platform that ensures a Great Customer Experience. Improve your game and score more wins across the business, with your customers. Achieve your IVR goals by downloading our IVR Playbook here.
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Genesys
Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys
Published By: Forcepoint     Published Date: May 14, 2019
The constant presence of internal and external threats, along with increased worldwide regulations such as the General Data Protection Regulation (GDPR), have continued to drive the adoption of data loss prevention (DLP) solutions. In the “Data Loss Prevention – Market Quadrant 2018” report, The Radicati Group estimates the DLP market will double from $1.1 billion in 2018 to $2.2 billion by 2022. Once again, Forcepoint has been named a Top Player in this year’s report, citing strengths such as integration with Forcepoint CASB to extend DLP policies into cloud applications and more.
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Forcepoint
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