Digital transformation is a business enabler, one that also translates to an increase in the demand for greater storage capacity and performance. This increasing demand requires IT organizations to re-examine their data storage strategy as the growth in capacity doesn’t align with a shrinking IT budget. To support the growth of the business and remain competitive in a global digital market, CIOs are asked more than ever to “do more with less,” while improving performance and availability at the same time.
With increased adoption, cloud footprints are getting larger and more unwieldy to manage. Organizations know they must analyze and consolidate their cloud bills to stop cloud waste eating into OpEx budgets. Extensive cloud adoption driven by a “cloud-first” mandate isn’t inherently sprawl, but do you know the business initiatives that spend is supporting? What alternatives did you consider? How is spend tracking?
Download this guide to stop cloud sprawl from undercutting your IT strategy.
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
Published By: Zendesk
Published Date: Oct 23, 2018
Zendesk Support helps you improve relationships with your customers and provide them with a seamless experience. Improve customer satisfaction, increase agent productivity, scale your support operation, and better manage your team. Watch the demo and take advantage of your support efforts to benefit your entire company.
Published By: Dell EMC
Published Date: Nov 08, 2016
Your data center struggles with competing requirements from your lines of business and the finance, security and IT departments. While some executives want to lower cost and increase efficiency, others want business growth and responsiveness. But today, most data center teams are just trying to keep up with application service levels, complex workflows, and sprawling infrastructure and support costs.
Published By: LogMeIn
Published Date: Mar 19, 2015
In today’s competitive market, you understand the importance of delivering outstanding customer experience while improving service desk productivity and keeping costs low. Remote support solutions enable you to meet these objectives by allowing agents to connect to remote devices and computers, pull system diagnostics and push configurations to deliver personalized hands-on support. With these solutions, you no longer have to walk novice users through detailed recovery procedures or complex settings.
This white paper details how remote support solutions enable your organization to increase customer satisfaction, reduce costs by improving productivity, improve support metrics, and solve complex problems in a highly secure environment.
Both public and private organizations acknowledge that managing the PC lifecycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. While IT departments are trying to provide and support a wider range of technology to an increasingly dispersed and mobile workforce, while maintaining low end- user disruption, they are also under a lot of cost pressure. However, consolidating processes and enlisting the help of a vendor partner, such as Dell, might reduce costs and provide expert-level knowledge for better PC lifecycle management operations.
Download this white paper to learn more about Dell solutions powered by Intel®.
Robotic Process Automation was born with the vision of empowering business users to create software bots that could interact with enterprise systems just like humans.
Its benefits include substantial time and cost savings, improved customer satisfaction, increased workforce morale, and the ability to build a competitive advantage over competitors.
But to fully realize all these benefits, it’s important for businesses to select a solution with a robust RPA security architecture that supports core principles, such as least privileges and separation of duties while delivering end-to-end protection for the critical apps and sensitive data involved.
This paper provides an overview of the industry’s highest standard for enterprise-grade security as demonstrated by the market’s leading Digital Workforce platform, Automation Anywhere Enterprise.
Make your employees happier, increase their performance and reduce IT support costs by upgrading to a Latitude 5470.
Dell partnered with Principled Technologies to create three productivity-based workflows to see how quickly the new Dell Latitude E5470 laptop powered by the latest 6th generation Intel Core i5-6300U processor performed compared to previous generations.
Make your employees happier, increase their performance and reduce IT support costs by upgrading to a Latitude 5470.
Dell partnered with Principled Technologies to create three productivity-based workflows to see how quickly the new Dell Latitude E5470 laptop powered by the latest 6th generation Intel® Core™ i5-6300U processor performed compared to previous generations.
• Starting computer and programs is 33% faster
• Opening/using several applications at one time is 29% faster
• Preparing a video is 18% faster
How do these substantial performance improvements pay for themselves and make your employees happier? Read on.
Managing the PC lifecycle can be a complicated and expensive process. Organizations with outdated systems require increased support, have higher maintenance costs, and experience a loss of end user productivity. However, Dell commissioned Forrester® Consulting to study the trends and challenges for global IT decision makers in order to identify opportunities for optimizing the PC Lifecycle.
The current trend in manufacturing is towards tailor-made products in smaller lots with shorter delivery times. This change may lead to frequent production modifications resulting in increased machine downtime, higher production cost, product waste—and no need to rework faulty products. To satisfy the customer demand behind this trend, manufacturers must move quickly to new production models. Quality assurance is the key area that IT must support. At the same time, the traceability of products becomes central to compliance as well as quality. Traceability can be achieved by interconnecting data sources across the factory, analyzing historical and streaming data for insights, and taking immediate action to control the entire end-to-end process. Doing so can lead to noticeable cost reductions, and gains in efficiency, process reliability, and speed of new product delivery. Additionally, analytics helps manufacturers find the best setups for machinery.
White Paper Published by Dell
Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® Core™ vPro processors and Dell’s ProDeploy Plus and ProSupport Plus services.
With new technologies, new opportunities often emerge, especially in business. The advent of innovations, such as social media and mobile devices, is changing the ways businesses interact with customers and the ways in which customers desire to be engaged. Opportunities arising from the benefits of salesforce automation, business intelligence (BI), and customer relationship management (CRM) applications are providing new levels of insight, helping businesses acquire customers more efficiently and retain those customers longer. As a direct result, organizations that invest in better understanding potential customers are likely to see higher returns than those organizations that possess a more limited understanding of their customer base. Seeking the competitive advantage resulting from improved customer focus, IT organizations have increased investment in business intelligence and analytics and the underlying infrastructure to support those applications.
To compete in today’s world, business
leaders are placing increased demands
on IT. Unfortunately, many IT
departments are not able to deliver
future innovation with their current
infrastructure, applications and
processes. To meet these demands, IT
must digitally transform the enterprise
through the adoption of cloud native
practices, allowing them to both
optimize and transform their existing
infrastructure and applications. Recent
Avanade research supports this
thinking, finding that 88% of senior IT
decision-makers believe that IT
modernization is crucial to addressing
the emerging requirements of the
On the upside, those surveyed also
indicated that by modernizing their IT
infrastructures they expect to deliver
real business results, such as boosting
annual revenue by 14%, while at the
same time reducing business operating
costs by 13%1
. For many, this sounds
like a winning strategy but what does it
mean to adopt cloud native
approaches, and how does it impact
Managing the PC life-cycle environment can be a complicated and expensive process. Enterprises with old and outdated
systems require increased support, have higher maintenance costs, and see interrupted workforce productivity. However,
consolidating processes and enlisting the help of vendor partners will greatly reduce costs and provide expert-level
knowledge for a better PC life-cycle management operation.
In April 2016, Dell commissioned Forrester Consulting to conduct a study with 230 IT decision-makers with knowledge of
desktop infrastructure environments at their organization. All respondents were significantly involved in the decision-making
process for PC and device management and had significant expert-level knowledge about the PC life-cycle process.
: Both public and private organizations acknowledge that managing the PC life cycle becomes more complicated and expensive as the variety of PC devices and employee workstyles increase. In order to be fully productive, different groups of employees have different needs in terms of end-user device hardware, software, and configuration. Dell and Intel® commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by leveraging Intel® vPro and Dell’s ProDeploy Plus and ProSupport Plus services.
Published By: Dell EMC
Published Date: Feb 14, 2019
Your organization has a small IT team, but you can’t ignore the technology challenges
facing your growing business today. You are expected to drive digital transformation, address the needs of a changing workforce and increase business agility. This whitepaper discusses the benefits IT decision-makers at midmarket organizations can achieve by transitioning to a professional support service model that helps them choose the right devices to maximize workforce productivity—and then manage those devices throughout their lifecycle.
Read this report from Dell and Intel®
Intel Inside®. Powerful Productivity Outside.
These challenges stem from an increased focus on agility and scale for building modern applications—and traditional application development methodology cannot support this environment.
CA Technologies has expanded full lifecycle API management to include microservices—an integration enabling the best of breeds to work together to provide the platform for modern architectures and a secure environment for agility and scale. CA enables enterprises to use best practices and industry–leading technology to accelerate and make the process of architecture modernization more practical.
Published By: Dell EMC
Published Date: Nov 02, 2015
The Federation Enterprise Hybrid Cloud Solution presents organizations with a best-of-breed, converged solution, which ensures ease of integration and support, IT operational excellence, and faster time to value.
VMware surveyed approximately 200 senior IT leaders at enterprise, commercial, and SMB organizations worldwide to shed light on the evolving role of IT. In the face of increased pressures, IT oganizations are needing to accelerate development and delivery of applications that power faster time-to-market for the business.
In this paper, we chart the progress of CIOs, CTOs and other IT leaders and discuss the top challenges they face in building more nimble, responsive organizations to support their business objectives. We also show how data centre modernization can help organizations deliver the agility required to meet ever-increasing demands for faster innovation through a flexible, service-oriented IT model that employs both private and public clouds.
Submit the form to discover the access this latest paper and set the pace in today’s digital economy.
With the rapid rise of hyperconverged infrastructure (HCI), many different solutions have emerged with varying levels of features and innovation.
As an IT decision-maker, you have to evaluate what HCI solution makes sense for your organisation. In this whitepaper, we make that process easier by outlining the three vital requirements you must have now in order to maximise the value of your HCI. With a little help, your next HCI investment will increase agility, reduce complexity and support your next generation IT environment.
Please enter your details to access the whitepaper.
In the digital era, businesses in every industry are becoming technology companies. New business models such as
“product as a service” (in which traditional manufacturers and distributors are driving new revenue streams by
integrating software-based services into their offerings) and new operational models, such as collaboration, social
business, and mobile platforms, mean that nearly every company is deriving at least part of its revenue from cloudbased
So, why are so many of these new cloud solution providers building their businesses on shaky foundations? The
truth is, when your business is based in the cloud, you need more than on-demand leased compute and storage
capacity. You need a cloud that is enterprise-grade, secure, and resilient. Equally important—and overlooked by
too many cloud solution providers—you need a cloud platform that is able to grow your business into the future,
supporting next-generation functionality like Artificial Intelligence (AI). No matter wh
Published By: MobileIron
Published Date: Sep 22, 2014
The release of iOS 8 not only introduces a comprehensive list of features to enable greater enterprise mobility, it also highlights the pervasive need for an agile mobility strategy and EMM platform. According to a March 2014 study conducted by the Ponemon Institute, 50 percent of IT professionals in financial services say their company has no mobile strategy(1). Without a strategic approach to mobility and an EMM provider, organizations lack control over data security, end-user privacy, and mobile technologies that support corporate productivity. As iOS 8 becomes widely adopted, it will impact other mobility trends such
as the continued migration away from Blackberry. Enterprises will need to move quickly to address these challenges, so updating the mobile strategy should be a top priority in every IT organization.