Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Whether you are a seasoned Human Resource professional, or the owner or manager of a small business, understanding the intricacies involved in organizing the Human Resource functions is absolutely essential to running an efficient and legally compliant company. In this whitepaper, you’ll learn about the four main types of HR documents every manager can’t live without.
An organization’s success and ability to react to market and environmental changes are now more dependent than ever on an effective and efficient IT infrastructure. This white paper provides a starting point for organizations contemplating server consolidation. Download this guide for an overview of server consolidation concepts and techniques, plus guidance on methodologies that should be employed.
This paper describes the evolution of IBM X-Architecture technology and demonstrates how the melding of industry-standard components with IBM innovation produces servers that offer you a unique set of capabilities with which to effectively manage your business. You’ll see why IBM systems equipped with X-Architecture technologies run faster—yet cooler—use less power, and are more reliable, easier to manage and better for virtualization than competitive servers, and offer a lower total cost of ownership (TCO).
Competitive pressures, increased marketplace demands and the constant need to reduce expenses have only intensified the demands put on companies to develop and deploy their software applications quickly, efficiently and cost-effectively. Read about the key barriers companies must cross as they attempt to streamline their software delivery processes and learn how to bridge the gap between development and operations in this paper.
Published By: TamoSoft
Published Date: Feb 14, 2008
This white paper covers the VoIP basics, deployment and usage of a VoIP solution over both wireless (Wi-Fi) and wired (Ethernet) network infrastructures, guidelines on efficient monitoring and analyzing VoIP network traffic, troubleshooting various VoIP problems, etc.
Appropriately sizing and hosting your online game project’s infrastructure can improve your bottom line. In this white paper, IBM describes the current state and direction of key technological trends and how they impact the business of games, focusing on what online game companies need to know to more rapidly and efficiently build a better game.
Published By: Motorola
Published Date: Feb 06, 2008
This White Paper outlines how mobile solutions help organizations work efficiently in a global business environment. It also discusses how organizations can best create processes around device usage, data/service access and security.
Many CEOs have told us that business transformation needs to be done effectively and efficiently, without much disruption to the business. And it should be a continuous process, not a one-time event. Continuous business transformation, accomplished over time, requires a new degree of flexibility and adaptability in all parts of the enterprise. So how do you get ready to change and continue to change?
A virtualized data center is a more nimble, responsive, and efficient data center. This report discusses the trend towards x86 virtualization and customer benefits, and examines how (in defiance of conventional wisdom) SMB customers have been embracing – and benefiting from – x86 virtualization at about the same rate as larger enterprises.
Today, as more and more organizations strive to improve productivity and profitability by dedicating the bulk of their resources to their core competencies, many of them are looking for efficient and cost-effective ways to outsource ancillary and support activities. Nowhere is this trend more prominent than among supply chain-centric organizations such as retailers, wholesalers, distributors, and manufacturers.
Published By: Microworld
Published Date: Dec 12, 2007
MicroWorld Winsock Layer (MWL) is a radical technology that fights viruses and other threats from a new perspective. Developed by MicroWorld Technologies Inc., MWL blocks threats at the Internet gateway itself and does not allow them to enter your system. This article discusses features of MWL and explains how it does its anti virus and content security tasks, efficiently and quietly.
Published By: Computhink
Published Date: Dec 10, 2007
The job of a Records Management Office is to take all paper documents that need to be preserved, from all county offices, and implement a strategy to preserve them. When the law changed on January 1, 2001 to allow digitally scanned copies to be legal documents (The Illinois Electronic Records Act), the challenge to find a preservation system that would be both efficient and cost effective increased dramatically.
Published By: Imprivata
Published Date: Nov 27, 2007
Increased pressure for cost-efficient administration, productive work environments and an array of strict government regulations are driving increased demand for integrated user Provisioning/SSO solutions that are affordable, easy to maintain and secure.
Published By: NetSupport
Published Date: Nov 14, 2007
A majority of organizations do not have efficient ways of keeping track of their IT assets. That opens them up to dangers like system downtime from improperly implemented upgrades, potential licensing violations, poor customer service, overpaying on license fees and improper usage of software and the Internet by employees.
Purchase price alone is not an accurate measure as to the true costs of a system. When evaluating the products offered by different vendors, the purchaser should take into consideration: purchase cost of equipment and software; cost of installing the infrastructure including data cable and mains power outlet and power cables; cost of installation; cost of maintenance; and more.
Considering adding a contact center to your business? Our analyst-written buyer's guide is a great place to start your search. We provide you with an in depth market overview, a rundown of standard and advanced features and will point you in the direction that will be most beneficial and efficient for your organization.
Today's use of virtualization technology allows IT professionals to automatically manage the resources of the physical server to efficiently support multiple operating systems, each supporting different applications. This IDC Technology Assessment presents IDC's view of how virtualization technologies are impacting and will continue to impact operating environments and the operating environment market near- and long-term.
Published By: WiChorus
Published Date: Oct 12, 2007
Wireless technologies are migrating from complex hierarchical voice-oriented architectures to flatter, low latency, all-IP based designs – reducing cost and complexity for service providers while efficiently supporting real time IP services. Coupled with this trend is the migration to higher performance OFDMA air links with MIMO and AAS, providing much greater bandwidth with improved interference characteristics.
This white paper presents how a radically consolidated, scalable core network architecture based on multi-core processor technology can significantly reduce the cost of the core network and thereby reducing the cost to serve the first WIMAX subscribers.
Jake Sorofman, Vice President of Marketing for 6th Sense Analytics interviews Rusty Weston, editor in chief of CMP Media’s Global Services magazine, a premier publication focusing on the trends of off-shoring and outsourcing. The discussion focuses on the trend of globally distributed software development.
This whitepaper outlines a way for organizations to build a modern framework for managing distributed teams that overcomes the structural challenges of working across far-flung locations, and ensures projects come in as expected—on time, on budget and on target with business goals. This framework reuses your existing development infrastructure to restore visibility and empowered decision making within your globally distributed software development projects.
Software development projects have a long and storied history of failure. In fact, 82% of projects today run late, while errors cost 80% of the average project budget to fix (The Standish Group). Certainly no other business process today is allowed to endure this sort of failure. But software development is often left to chance, despite the significant cost and importance of the process.
During this podcast, you’ll hear from Thomas Koulopoulos, founder of Delphi Group, managing director of Perot Systems Innovation Labs, and author of Smartsourcing. A widely recognized authority on IT, innovation and the globalization of business, Tom was named one of the industry’s six most influential consultants by InformationWeek magazine.