It’s become abundantly clear that the cloud is no longer the future— but the new normal. Enterprises rely on cloud computing for web-based meetings, email, file sharing, and more every day to reduce costs and administrative burdens while enhancing productivity.
With the wealth of benefits to be gained by moving to the cloud—including speed of deployment, cost-efficiencies, and easy scaling—it’s no wonder the shift toward all things virtual has been so pervasive and swift. What’s more, as the cloud has matured, the potential drawbacks that once made enterprises hesitant to make the move are disappearing. Security is now robust, application integration happens with ease, and reliability is a given, not a question mark.
So now that the cloud has become not just viable, but essential, to stay competitive in a rapidly changing world, it’s time to explore how the cloud can significantly improve your contact center operations and guest experiences. This paper will provide one compelling r
The widespread use of mobile devices — smartphones and tablets — provides anytime, anywhere computing and communications resources for individuals worldwide. Both smartphones and tablets have made the transition from a personal resource, acquired and supported by consumers, to a professional resource, provided and supported by employers. For midsize firms around the world, those with 100–999 employees, mobile resources play a key role in improving workplace productivity as well as allowing greater flexibility in how and where work is done.
New collaboration resources also allow staff in different locations to work together as efficiently and effectively as staff in the same office. The challenge for IT management is how best to coordinate the different collaborative and mobile resources and provide secure management of mobile devices and collaboration tools while enhancing workforce agility and productivity.
Windows 8.1 is ready to give your business the tools you need to meet your workers' changing IT needs in a way that's reliable, productive and secure. Designed to respond equally well to touch as it does to a keyboard and mouse, read this paper to learn more about how the new Windows addresses today's workforce needs by enhancing mobile productivity, end-to-end security, and addresses virtualization and management advancements.
Find out how BMC TrueSight IT Data Analytics can help you identify and resolve issues faster by leveraging both monitoring and log data so you can avoid performance issues and improve quality of service while also enhancing IT staff productivity.
The global architecture and engineering firm Environmental Systems Design, Inc., had enough capacity to handle its data. The challenge was protecting that data. The firm would often have 15TB of data in production at a given time and its existing backup solutions simply could not keep pace. After quickly outgrowing several other systems, ESD turned to Nasuni’s enterprise storage as a service. Now, thanks to Nasuni’s automated backup, which delivers unlimited versioning, fast disaster recovery and an unmatched RPO, IT can stop worrying about backup and focus on its core mission of enhancing business productivity.
Throughout its operations, Broadlawn Manor Nursing & Rehabilitation Center has embraced technology as a means of enhancing resident safety and independence, and staff productivity. The facility had been a satisfied user of STANLEY Healthcare’s WatchMate wander management system for many years, but in 2010, Vice President of Senior Services Gerard Kaiser and his team embarked on a review of Broadlawn Manor’s wander management needs and took the decision to migrate to a new generation of technology with greater functionality.
Read this case study to learn how Long Island Nursing & Rehabilitation Center achieves more accurate, convenient and efficient wander management with RoamAlert® Solution.
When it comes to enhancing worker safety,
boosting productivity and streamlining operations,
communication matters. Organizations across various
industry segments — trucking, rail, airlines and
airports, and warehousing/distribution — are juggling
a mix of communication devices and hindered by gaps
in coverage, poor battery life and fragile equipment
that cannot withstand harsh environmental conditions.
Talk just got cheaper. Thanks to the Internet, you no longer have to invest in expensive business PBX phone systems or pay handsomely for long distance calls. Internet phone systems can provide you with the same features you are accustomed to at a fraction of the cost. And they can go even further, enhancing your productivity and giving you new ways of getting your work done.
With the economy in constant fluctuation, this white paper is especially timely. “Enhancing your infrastructure in an uncertain economy to support your SOA business initiatives” defines the challenges facing IT executives, and outlines actions they can take now to cut costs, increase productivity and get more out of existing IT investments.
In the business world, the convergence of voice and data – as well as video and mobility – has evolved into unified communications, an enabler that is difficult to pigeonhole. Encompassing voice, data, video, mobility, and more, it can be located on site or it can be delivered/hosted from the “cloud”. Most important, UC ensures that information is available and people are reachable anytime, anywhere on almost any device of their choosing.
As the primary focus of IT moves from increasing IT productivity through virtualization and cloud computing to enhancing business productivity, the biggest challenge that businesses face in executing corporate strategy is focusing the right people and resources on strategic initiatives. A key element in enhancing business productivity is driving down costs, which can help free up the funds needed to make strategic investments. Businesses also need a means to more effectively orchestrate how IT interacts with business processes and critical application environments. The solution lies in using managed services. Read here to find out more on how companies gained significant and quantifiable benefits from using managed services.
In down economies, many organizations make short-term decisions like cutting costs and postponing projects. But the real opportunity lies in optimizing costs. This eBook describes how applying the IBM Smart SOATM approach can drive down operational costs through connectivity and reuse, while enhancing flexibility and productivity.
A Project Team creates mountains of data during project implementation. The effort required to maintain and collaborate this information is a challenge. Take a look at how we can wrap our arms around it.