ENGAGE AND SATISFY FINANCIAL SERVICES CUSTOMERS
In order to stay relevant and retain today’s “always-on”, mobile customers, financial institutions must prioritize and innovate. According to a recent Akamai FinServ industry survey conducted by TechValidate, almost half of the respondents are “behind” or “slightly behind” their peers with regard to their mobile capabilities.
Download a free report with detailed findings and takeaways from the survey to find out how to maximize customer acquisition, increase retention, and drive card usage. You’ll also learn:
- Current mobile strategies and barriers to adoption
- The right metrics to measure success
- The most important factors in a mobile banking experience
Published By: Spredfast
Published Date: Aug 24, 2018
Social listening can sometimes feel like swimming blind. But it actually is easier than it seems. Follow our research team as they explore social listening reports to determine the gap between what finserv audiences are looking for versus what finserv companies are providing.
Published By: InMoment
Published Date: Aug 08, 2019
According to research from Digital Banking Report2, FinServ organizations must focus on five crucial CX priorities in order to meet the needs of their evolving clients:
-Digital Experience Enhancement
-Advanced Analytics for Personalization
-Proactive Sales and Advisory
Published By: Computhink
Published Date: Dec 10, 2007
The amount of paper that DUCA Financial Services had to retain for every member they dealt with was piling up. In fact, DUCA had a complete office wall dedicated to the storage of client records in thirteen large fireproof filing cabinets. "We simply ran out of space and had no more room to put anything," said Jack Vanderkooy, President & CEO. "While we have to maintain documents for our daily reference and access, the problem was made greater by the fact that legally we have to retain documents and files for the full term of each mortgage or loan."
Published By: Proofpoint
Published Date: Apr 06, 2012
Gartner, Inc. positions Proofpoint in the Challengers quadrant in its 2011 Magic Quadrant for the Enterprise Information Archiving (email archiving, file archiving, social media archiving, retention management, eDiscovery, search, legal hold) market.
Published By: DocuSign
Published Date: Mar 23, 2016
In today’s digital world, paper documents are an obstacle to doing business. Implementing a Digital Transaction Management (DTM) system can help, but financial services firms need solutions that offer bank-level security, regulatory compliance, operational efficiency, and a positive end-user experience.
Read the report and discover the top 10 reasons why Financial Services firms choose DocuSign for their Digital Transaction Management and esignature solution.
It’s tough for community financial institutions to succeed, especially when faced with fierce competition from large banks with large budgets. See how IBM can help with solutions tailored for community banks. Click now and receive the new 18-page report from TowerGroup on CRM Metrics and how smart banks measure success.
Published By: SiteScape
Published Date: Aug 21, 2009
A noted consultant recommends that, to be leaders in their industry, financial companies must implement collaboration technologies such as workflow, instant messaging and virtual workspaces. Download this free white paper to learn more about collaboration in financial markets.
Published By: Quocirca
Published Date: Feb 05, 2008
The financial services industry deals with a commodity that is primarily electronic — money. Consequently it spends more per employee on IT than any other industry. Despite this, there is a worrying tendency for information that should be confidential to end up in the public domain. Why is this and what can be done?
Published By: Actimize
Published Date: Oct 10, 2007
According to the results of Actimize's 2007 Employee Fraud survey, which was managed by Infosurv, an independent research company, financial services institutions know that they have a significant and growing problem with employee fraud and are not fully prepared to handle the threat as attacks from organized crime, dissatisfied staff and financially distressed employees become more sophisticated.
Attacks on financial services institutions are growing in both quantity and sophistication. Our new State of the Internet/Security report studies criminal behavior across this advanced and expansive financial services attack economy: from a popular authentication mechanism for staging credential stuffing attacks to the use of stolen identities to cash out ill-gotten gains. The report identifies leading DDoS and application-layer attack vectors, lucrative phishing variants, and how criminals stage decoy attacks to distract from their real targets. Attacks that prove successful in financial services often move on to other industries. Download the report, and see what petabytes of data tell us.