How to meet and exceed customer expectations to ensure customer retention. Includes two parts: 1) Key Fundamentals and Best Practices for IT Service Delivery, 2) Your Blueprint for Managing Successful Service Delivery
Application performance and delivery have changed.
Should your network change too?
Cloud is changing the fundamentals of how IT teams deliver applications
and manage their performance. Applications are increasingly deployed
farther from users, crossing networks outside of IT’s direct control. Instead
of enterprise data centers, many apps now reside in public and hybrid cloud
environments. There are even new breeds of applications, built upon
microservices and containers.
Today, IT needs modern solutions that:
? Extend on-premises networks, apps, and infrastructure resources
to the cloud.
? Maintain high levels of performance, user experience, and security
across all applications, including microservices based apps.
? Sustain operational consistency across on-premises and
? Move away from the expense, complexity, and poor performance
of traditional networking methods.
These solutions are available for apps running on Google Cloud Platform
(GCP) through the allia
Leadership at Chicago Faucets of Milwaukee, Wis., discusses how investments in flexible manufacturing systems helped drive company-wide supply chain improvements for improved delivery, inventory management and profitability in the manufacturing of its commercial faucets. Using two MMC2 flexible manufacturing cells with Makino horizontal machining centers, the company’s manufacturing team achieved the flexibility necessary to efficiently respond to real-time customer demand within an exceptionally high-mix production environment.
Published By: Carbonite
Published Date: Oct 12, 2017
There are five essential pieces to a sound backup and disaster recovery (BDR) plan, and IT pros who follow these steps are able to feel confident in their long-term organizational plan. Read this expert guide from Ben Maas, an independent consultant and system architect who has guided many companies through BDR deployments, to learn these five fundamentals. Understand how to size your environment, evaluate your BDR capabilities, and test your system for any surprises.
Today’s consumers are more demanding than ever before. They want experiences that are personalized, relevant, and consistent—whether they’re interacting with your company online, in-store, or on the phone. Oh, and they want only positive experiences. Poor customer service is unacceptable across any channel, including the often-overlooked mobile device.
Download this brief to learn how you can deliver the most meaningful, positive, and consistent customer experiences across all channels that enhance loyalty and deliver results.
Successful email marketing, demand generation, and lead management processes hinge on a modern strategy aligned to buyer needs across all phases of the buying process — marketing automation. Using a wide spectrum of digital channels, today’s buyers employ an extensive network of tools and resources to make the most informed purchase decisions. The Modern Marketing era is driven by the self-educated buyer who marketers must engage to achieve a relevant, targeted, and value-based customer experience. Find marketing automation fundamentals here.
Published By: Teradata
Published Date: Sep 21, 2015
This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help customer insights (CI) professionals select the right partner for their RTIM needs.
"Recently, a number of factors have come together to decimate the profitability of the mortgage banking industry. To regain its footing, the industry must return to mortgage banking fundamentals.
This paper carefully examines each function within the mortgage business to determine if there is a better approach that will save money and improve long-term profitability."
Published By: MuleSoft
Published Date: Apr 13, 2016
New Enterprise challenge has emerged. With the number of APIs growing rapidly, managing them one-off or via Excel or corporate wiki is no longer feasible.
The smartest organizations have discovered a set of best practices to design powerful APIs that leverage existing services, to effectively manage those APIs throughout their lifecycle and to scale their deployment across consumers and devices. This eBook examines the relationship between APIs and services and presents the key elements of a successful API strategy in the form of 7 habits.
In this eBook you will learn:
- How to leverage existing services in the API economy
- Where to get started with your API strategy
- Key criteria for selecting an API Management solution
- Strategies to overcome API security and identity challenges
- How and why to apply the fundamentals of API First Design
"Today's internet-dependent business landscape demands frequent system changes, higher throughput and increased reliability. If your new features and fixes do not hit the digital market quickly, user experience, customer retention and revenue all take a hit. DNS however, is a tool that can be used to both mitigate problems and optimize the performance and delivery of these systems. Read the latest O'Reilly book to understand how the DevOps approach combined with the fundamentals of DNS can:
• Use DNS as a means of distribution, deployment and high-availability
• Mitigate failure and minimize risk
• Improve system reliability and management
Get the O'Reilly Book!
Published By: Datavail
Published Date: Dec 07, 2017
When it comes to Hyperion and its many applications, the ability to predict and plan for any issues that may arise is incredibly important to avoid delays and user complaints. More and more companies are taking steps to get greater insight into what's going on under the hood by implementing performance testing. This white paper will discuss the fundamentals of performance testing, and review new methods to accomplish this vital best practice more quickly and efficiently
Published By: Oracle OMC
Published Date: Nov 30, 2017
Account-based marketing (ABM) is the latest strategy those folks are trying to sell you. But with ABM, there’s one key difference: ABM isn’t a new, unproven idea; it’s a new way of combining proven fundamentals to help B2B marketers (you guessed it) reach the right prospect, at the right time, with the right message. Only this time, it really works.
Published By: Oracle OMC
Published Date: Nov 30, 2017
Today’s consumers are demanding: they have become more unforgiving of a poor customer experience and expect interactions on their desktop and mobile devices to be responsive, intuitive,
and easy to use. Marketers understand that delivering the most relevant experience is the key to gaining continued satisfaction and loyalty from their digital consumers. Oftentimes, however, when it comes to marketing to consumers there are two dynamics. On one hand you have what consumers say they want out of a customer experience. On the other hand, there is what they actually receive. What they want are experiences that are personalized, contextually relevant, and consistent— regardless of online or offline channel or lifecycle stage. What they too often get, however, are experiences that are disconnected, not contextually relevant, and inconsistent across channels and lifecycle stages.
Published By: Infomatica
Published Date: May 19, 2015
In this eBook, best-selling author Brian Underdahl explores the fundamentals of data integration and how the latest tools can simplify today’s (and tomorrow’s) data landscape. “Data Integration for Dummies” provides valuable reference if you need to explain data integration to the business, are looking for an alternative to hand-coding data mappings, or simply interested in expanding your knowledge.
Published By: Optymyze
Published Date: Feb 05, 2018
To help leaders get a better perspective on territory management, we designed this paper as a guided tour that provides insight into:
• The fundamentals: a framework for territory management;
• Benefits for your sales performance;
• Top challenges and solutions;
• Best practices in sales operations and much more.
Download this eguide and turn territory management into your competitive advantage!
A fundamental shift is occurring in the project management offices of some of the world’s
largest, most successful organizations. As a global project and portfolio management
solutions provider with clients that include more than half of the Fortune 100, CA has
unrivaled visibility into exactly how that shift is rapidly evolving across different industries.
Published By: Incapsula
Published Date: Nov 06, 2017
Does your website load in two seconds or less? If not, you could be disappointing nearly half of your customers. According to Kissmetrics, 47 percent of e-commerce users expect websites to load in less than two seconds – and nearly a quarter of them will abandon your website entirely if it takes longer than four seconds. Additionally, 50 percent of customers shop on their mobile phones. In other words, your website needs to load fast and be optimized or your customers will leave.
The reality is that an e-commerce company can increase revenue by up to 7 percent just by making the load time one second faster. So, how can your company improve its site performance and make it faster?
The best practices outlined in this whitepaper can reduce your site’s loading time, improve your user experience, and ultimately increase your company’s revenue.
"Although interest in machine learning has reached a high point, lofty expectations often scuttle projects before they get very far. How can machine learning—especially deep neural networks—make a real difference in your organization? This hands-on guide not only provides the most practical information available on the subject, but also helps you get started building efficient deep learning networks.
Dive into machine learning concepts in general, as well as deep learning in particular
Understand how deep networks evolved from neural network fundamentals
Explore the major deep network architectures, including Convolutional and Recurrent
Learn how to map specific deep networks to the right problem
Walk through the fundamentals of tuning general neural networks and specific deep network architectures"
Confused by all the agile advice? Relax! With Agile for Dummies by your side you’ll learn the fundamentals of agile and how to increase the productivity of your software teams while enabling them to produce higher-quality solutions that better fulfill customer needs much faster.
Understanding HTTP and how these headers control behavior of web-based applications can lead to better end-user performance, as well as making it easier to choose an application acceleration solution that addresses the shortcomings of HTTP and browser-based solutions.
ADCs are advanced load balancers with functions and features that enhance the performance of applications. Today, companies of all sizes with geographical dispersal of people and different data constructs require ADCs to optimize their complex application environments from web applications, to Exchange, SharePoint and databases. It is interesting that before the term ADC was used more recently (in the last decade), companies relied on load balancers for website availability and scalability. In this paper we will describe the fundamentals of a load balancing system and its evolution to an ADC.
This paper examines what US federal agencies and organizations should look for in log management strategy and integration into and support of applicable and prospective security and compliance programs and initiatives.