Published By: Cisco EMEA
Published Date: Mar 26, 2019
For more than a decade, Cisco's security reports have been a definitive source of intelligence for security professionals interested in the state of the global industry. These comprehensive reports provided detailed accounts of the threat landscape and their organisational implications.
Today, Cisco is publishing its second report for 2019: Defending against today's critical threats. This white paper looks back at the threat landscape over the past year, highlighting some of the key cyber security incidents during that timeframe. However, this isn't just another retrospective report, fondly looking back at events that have already come to pass.
How do some of the world’s biggest organizations transform their global HR operations? The five companies profiled in this eBook made their HR transformation journeys in very different ways, but they all arrived at the same destination—a single system that streamlines processes and boosts engagement across the entire organization. Read now to get their stories.
Published By: Red Hat
Published Date: Feb 22, 2019
Red Hat ist ein bewährter Partner von Tausenden von Unternehmenskunden, Software-, Hardware- und Cloud-Anbietern sowie der globalen Open Source Community. So bietet Ihnen eine Red Hat® Enterprise Linux® Subskription direkten Zugriff auf Innovationen und Unterstützung für Ihre Anforderungen sowohl innerhalb der Open Source Community als auch im Rahmen eines zertifizierten, vertrauenswürdigen Partner-Netzwerks. Die Open Source-Technologie von Red Hat ist die treibende Kraft hinter den Innovationen von heute sowie den neuen Technologieprojekten für die Welt von morgen. Erfahren Sie mehr.
Published By: Red Hat
Published Date: Feb 25, 2019
Red Hat è il partner scelto da migliaia di aziende, fornitori di soluzioni software, cloud e hardware, e dalla community open source globale. Una sottoscrizione Red Hat® Enterprise Linux® garantisce accesso diretto a innovazione e supporto all'interno della community open source e di una rete di provider e clienti. La tecnologia open source di Red Hat promuove le innovazioni di oggi e alimenta i progetti tecnologici che vedremo nascere in futuro. Scopri tutti i vantaggi della sottoscrizione.
While enterprises continue to own and operate in-house datacenters, their use of colocation and other outsourcing services is growing fast. Demand for colocation and wholesale datacenters, with their readily available space and power, their professional operations teams and, increasingly, their rich connectivity and value-added offerings, has never been stronger. 451 Research forecasts that the operational square footage of the global colocation and wholesale sector will grow at a healthy 7% CAGR from 2017 to 2020.
The WannaCry ransomware attack in May
2017 crippled the UK’s National Health Service
(NHS) and disrupted a range of organizations
across 150 countries. Despite being a relatively
unsophisticated attack, WannaCry was
able to make such a global impact due to
preventable vulnerabilities that had largely gone
unaddressed. There were many more attacks in
2017, including high-profile breaches at Uber
and Equifax, where heeding cyber-security
recommendations may have reduced the impact
The scale and sophistication of cyber-attacks is
not slowing down – ranging from phishing scams
to cryptocurrency-based cyber-attacks, to statesponsored
attacks on industrial control systems.
These attacks present an ever growing challenge
and serve as a reminder that organizations
cannot afford to be complacent in the face of
cyber threats. We’re living in a time when cyberattacks
are a matter of when, not if, and security
professionals must focus on mitigating their
extent and damage.
Published By: HP Inc.
Published Date: Apr 05, 2019
Al ser diseñadas en asociación con clientes globales, las Workstations HP Z
están creadas para ofrecer un alto desempeño, gran confiabilidad y facilidad
de soporte para cumplir con los exigentes estándares de la industria.
In the future, people won’t necessarily want to own cars, but they’ll need personal mobility. The mobility ecosystem can support a range of different services, but in the near-term, many of these nascent businesses face a range of operational challenges as they bid to grow and become profitable.
This ebook explores the fundamental needs of new mobility providers as they target business improvements, looks at their considerations as they forge key technology partnerships, and shows how HERE's Auto Mobility Operations solution can help mobility services meet those requirements.
This ebook will help you understand how Auto Mobility Operations helps:
• Enable the creation and integration of key location features as applications for mobile operating systems through use of the HERE Mobile SDK
• Manage and efficiently operate fleet assets with HERE Location Services, providing fresh, high-quality and global location-based data
• Create a frictionless and compelling UX - with APIs, mapping
Fung Global Retail & Technology had the opportunity to interview Roy Erez, Co-Founder and CEO of Loop Commerce. Loop’s gifting solution is already used by many large retailers including Neiman Marcus, Saks Fifth Avenue, and Coach. Erez shared his insights about the gifting category and the emergence of what Loop defines as “G-Commerce” (gift commerce).
Loop Commerce is changing the landscape of the online gift-buying and receiving experience, creating new opportunities and leading the way to a $600B gifting market.
Published By: Forcepoint
Published Date: Mar 14, 2019
The EU General Data Protection Regulation (GDPR) is now in effect, requiring global organizations to significantly address how they process and protect the personal data of EU citizens. Confused about the requirements and what next steps to take? Read our GDPR eBook to learn about the regulation and its key requirements.
This report describes the results from a groundbreaking
global study by Thycotic that reveals major risk and
compliance gaps in how organizations manage and secure
their privileged accounts and access to sensitive systems,
infrastructure and data. The 2018 Global State of Privileged
Access Management (PAM) Risk & Compliance report
highlights where many organizations are failing to fully
put security controls in place to protect their most critical
The MicroStrategy 2018 Global State of Enterprise Analytics Report, which surveyed 500 decision-makers from around the globe, reveals that leading organizations create a competitive edge through their use of data, with 63% experiencing improved efficiency and productivity, 57% realizing faster, more effective decision making, and 51% achieving better financial performance. Other top benefits include improved customer experiences, improved customer acquisition and retention, and the identification and creation of new revenue streams—all keys to digital transformation.
What else did the 2018 report reveal? Read all the insights with both global and geo-specific views here. This infographic shares a few highlights from the new 44-page report which serves as a benchmarking resource for all data-driven organizations.
Published By: Workday
Published Date: Mar 26, 2019
With locations in the U.S., Germany, and Japan, the University of Maryland University College needed a more efficient ERP solution to better manage its workforce and support strategic initiatives. This case study explores how a single system for finance and HR helps the global UMUC community succeed.
Influencing the five-plus decision-makers responsible for a major business-to-business purchase decision can feel like an impossibility. B2B Marketing, in conjunction with leading full-service global B2B agency gyro, set out to find the truths about today’s group dynamics.
Read this Microsoft case study about how Microsoft's Consumer Support Services - with its global network of support centers and thousands of agents - used digital motivation to drive agent performance and learning.
Microsoft wanted new ways to recognize and reward agents while increasing their productivity. The
focus was to change behaviors, develop skills, encourage sales, and drive outcomes.
Microsoft identi?ed gami?cation as a solution to these needs. The company believed it could be more successful at encouraging and recognizing agents for positive outcomes through each customer interaction. Read the case study to learn how Microsoft:
Increased productivity through gamification
Drove agent performance with rewards, to change behaviors and business outcomes
Improved agent knowledge and ability to apply the new information learned.
Frost & Sullivan review the limitations associated with a single-provider approach to MPLS networks and its impact on the enterprise. They examine Virtela's Global Service Fabric - a multi-carrier network approach that provides a best-of-breed global MPLS network solution.
Multinational companies (MNCs) are facing a unique combination of escalating customer, competitive and operational pressures which are forcing them to fundamentally change the way they do business and manage their IT infrastructures supporting network, security and mobility needs.
Lack of IT resources, limited capex and more complex global implementations are driving an increasing proportion of MNCs to offload, or 'out-task', various aspects of their day-to-day management responsibilities to skilled third-parties that can help perform these functions well.
A global infrastructure management company entered into a factoring agreement with a leading US financial institution in Australia. However, it realized that it was paying unreasonably high interest payments to the financial institution and wanted to trace the reason for the same. Infosys BPM took the initiative to analyze interest payments to the banker, and the customer payments pattern to provide insights on cost saving opportunities. Read on to know more on how did Infosys BPM help the client lead to a cash flow of $138M and also save $562,000 in factoring fees.
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
To stay ahead of the competition in a global marketplace, firms are increasingly speeding up operations, in many cases adopting real-time systems and tools to allow for instant decision-making and faster business cycles. Download here to learn how.