The essential bridge between an organization and its customers is the workforce. The ability to engage, develop, recognize and support employees will be critical in the decisive battle for customer loyalty. It is employees who represent the organization's brand in the market, who interact with customers on a daily basis, who analyze changes in customer preferences and who develop and maintain the technologies that help connect the physical and digital worlds. And, therefore, a motivated and properly prepared workforce will be indispensable for success in the customer-activated world.
Watch this webcast to learn:
• Key CHRO insights from the Global C-Suite Study
• Three workforce challenges for HR in a customer-driven world
• Three actions HR can take with real-life examples
In light of such popularity, many organizations are turning
their attention to mobile recruiting. So, how do job seekers
use mobile devices in their job searches? Using data from
the global IBM WorkTrendsTM survey, the IBM Smarter
Workforce Institute (SWI) analyzed why and how potential
job seekers use mobile in their job searches and what
concerns and expectations they have. The results provide
organizations with clear insights into how they can attract
talent via mobile technologies.
The Hager Group is a $1.5-billion electronics manufacturer. With a distributed global workforce of more than 10,000 employees, Hager has 40 sales subsidiaries and 25 industrial sites worldwide. Today, with a centralized marketing database and software, Hager can ensure data quality and deliver personalized, targeted communications according to customer and prospect profiles and behavior. This program allows Hager to capture 1,000 new prospects each month, and achieve a 10 percent conversion rate - resulting in an incremental revenue increase of $42 million per year.
Published By: SyberWorks
Published Date: Oct 21, 2008
In most cases, the biggest quandary an organization must solve is to put together a rational, i.e., a cost justified, business case why they should spend capital to invest in a learning management system. The focus of this white paper will outline the benefits of web-based training along with a practical framework for developing ROI when looking at the cost of traditional training methods verses e-Learning.
Published By: BlackBerry
Published Date: Dec 22, 2009
The Johnson & Johnson Family of Companies is comprised of the world's premier consumer health company, the world's largest medical devices and diagnostics company, the world's fourth-largest biologics company, and the world's seventh-largest pharmaceuticals company. With over 250 operating companies in 57 countries, Johnson & Johnson's Credo is to put the needs and well-being of the people they serve first.
Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.
In today’s global economy, innovation matters. For teams to innovate rapidly and with great frequency, they must be able to clearly communicate and closely collaborate.
Miscommunication, misunderstanding and misinterpretation only leads to costly errors, bottlenecked business processes and market misfires. Most of these issues are avoidable.
A convergence of low-cost but high-quality technology and a
highly competitive business environment is making video
collaboration a channel of choice for today’s information
workers and decision makers. The availability of relatively
low-cost technology—including high-quality video conferencing
equipment, high-bandwidth networks and easy-to-use applications
and tools—is bringing video collaboration within reach of today’s workforce.
The impact on innovation and productivity—as well as critical
business processes, from customer service to problem-solving—is only just starting to be felt.
As enterprises large and small shift their information to the cloud, an explosion of SaaS tools are making it easier than ever for employees to collaborate and innovate. Much of this sharing is being done across time zones and physical locations, by workers who are telecommuting, working in shared or public spaces, and from open networks. Information is stored on central, third-party servers that are accessible across the company and the world by anyone with an internet connection.
As a result, online security is increasingly being pushed to the forefront as a major corporate expense. Yet, 89% of the global information workforce lack clarity on how security applies to the cloud. “Data is suddenly everywhere, and so are the number of people, access points and administrators who can control – or worse, copy – the data." Please download the white paper to learn more.
The challenges facing industrial companies grow more daunting by the day. Globalization, energy markets that change in real time, variations in materials and prices, aging of the industrial workforce, inability to attract the next generation of
Talent, and difficult regulatory pressures have all contributed to an extremely stressful industrial business environment. Fortunately, the right automation system can now offer cutting-edge packaging solutions for meeting at least three of these challenges.
IBM Lotus Sametime: Real-time. Right now. Forces like Globalization and Converging Technologies require today’s mobile, distributed workforce to use the latest unified communications and collaboration technology to stay connected and keep everyone on the same page.
This new Service Performance Insight explores why professional service organizations are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.
An increasingly global and mobile workforce is changing the way IT needs to support the business. Worker demographics are also changing, resulting in different expectations on how IT delivers data and applications.
HP and VMware make this important move to Client Virtualization safe and easy by testing and developing the most popular solutions. On its sixth generation Client Virtualization reference architecture, HP tests many combinations of storage, networking, and blades to best handle the Client Virtualization workloads.
Equipping the workforce with the critical perspectives and peripheral vision it needs to be business effective has become one of the single most vexing challenges facing organizations today. SkillSoft's 10x10x10 framework can help.
Access this white paper to learn how WorkForce Software’s EmpCenter suite meets the needs of global employers by automating organizational policies in alignment with national and local labor laws, as well as internal policies and union rules. You’ll learn:
The challenges associated with overlapping and ambiguous labor regulations
WorkForce Software’s approach to meeting the needs of global companies
How WorkForce Software applies regulatory updates to the EmpCenter suite
Which compliance regulations are covered in EmpCenter’s preconfigured solutions
Workday provides an entire suite of global applications for your enterprise – from Finance to HR – all delivered in the cloud, all designed for the way you work.
Fill in the form to view our Product Preview. You’ll see how Workday enables your organisation to:
Operate with a complete picture of the company
Align people and financial performance
Keep your workforce engaged and supported
Embrace change across the enterprise
View a demo today.