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Published By: BMC     Published Date: Jan 05, 2012
This reference guide provides an overview on the public and private cloud implementation (e.g. HMS Public/Private Cloud Choice).
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bmc, cloud, cio, cto, hardware, operations, business operations, productivity, myths, network, virtualization, implementation
    
BMC
Published By: BMC Software     Published Date: Jul 01, 2011
You can implement help desk processes based on ITIL easily with reduced up-front costs and automatic upgrades.  Used by more than 72,500 companies worldwide, the Force.com platform is the most widely used Cloud platform in the world.  Gain insights into the benefits of running your help desk in the cloud. Download this BMC Software white paper from Web Buyer's Guide to learn about a faster, more cost-effective, ITIL-based help desk solution than ever before possible
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itil, help desk software, bmc, cloud based help desk, simple, affordable, bmc software, drive profit, reduce risk
    
BMC Software
Published By: BMC Software     Published Date: Aug 05, 2011
The survey findings paint an interesting picture - and an interesting disconnect. The very features that businesses are demanding before they will move to a SaaS solution (such as proven cost-effectiveness advantages over on-premise solutions) are benefits that many businesses are already enjoying from their SaaS solutions.
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bmc software, smb it decision maker guide, best practices, software as a service, saas solution, crm, i.t. help desk
    
BMC Software
Published By: BMC Software     Published Date: Jan 31, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations. Please download the whitepaper to learn more.
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bmc, cosumerized technology, cloud technology, mobile technology, social technology, customer-first, modernized work processes, social-enabled enterprise applications, internal customers, gartner, itssm, saas, itrpm, it service support management tools, cloud-based, customer experience, consumerization
    
BMC Software
Published By: BMC Software     Published Date: Mar 17, 2014
CIOs and IT organizations must reevaluate their operations in order to keep pace with the changing nature of today's business. Fortunately, there’s a new generation of ITSM solutions available via a more flexible SaaS delivery platform. They make the basic tasks of day-to-day ITSM easier, and also address challenges associated with an increasingly face-paced and demanding work environment. This step-by-step guide helps CIOs select the right cloud-based ITSM platform to capitalize on today's latest innovations.
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bmc, itsm solutions, changing business, cloud, cios, software, it organizations, saas, mobile, social, on demand solutions
    
BMC Software
Published By: BMC Software     Published Date: Aug 18, 2014
Consumerization of IT forces enterprises to rethink their approach to IT service delivery. What does consumerization really mean and why does it matter? Understand the basics to accurately identify the practical implications and benefits for your organization. This guide explores the realities of IT Consumerization to define challenges and opportunities. Learn best practices and get actionable recommendations.
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consumerization, enterprise, it service, best practices
    
BMC Software
Published By: BMC Software     Published Date: May 01, 2015
Complex hybrid environments can make it difficult to track interdependencies, increasing the risk of disrupting critical business services. In this research paper by EMA, you’ll learn how application discovery and dependency mapping can help you: • Meet granular targets for availability, cost, and time-to-revenue for cloud services • Accelerate mean time to repair (MTTR) while communicating better with stakeholders • Manage even the most complex hybrid environments more efficiently and effectively • Understand the impact of proposed changes and potential security risks to guide decision-making
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hybrid environments, critical business services, mean time to repair, potential security risks, decision-making, cloud optimization, visibility and performance
    
BMC Software
Published By: BMC Software     Published Date: May 12, 2015
This guide provides a primer on the essentials of the Service Operation framework and highlights the key elements and important concepts from BMC Software ITIL experts.
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it service management, practiced approaches, it organizations, it services management, strategy, design, key elements
    
BMC Software
Published By: BMC Software     Published Date: May 12, 2015
This guide provides a primer on the essentials of the Service Strategy framework and highlights the key elements and important concepts from BMC Software ITIL experts.
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it service management, it organizations, it services, best practices, service strategy framework, important concepts
    
BMC Software
Published By: BMC Software     Published Date: Jul 22, 2015
In this white paper by EMA, you’ll learn how application discovery and dependency mapping can help you: • Meet granular targets for availability, cost, and time-to-revenue for cloud services. • Accelerate mean time to repair (MTTR) while communicating better with stakeholders. • Manage even the most complex hybrid environments more efficiently and effectively. • Understand the impact of proposed changes and potential security risks to guide decision-making.
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cloud, hybrid environments, application discovery mapping, application dependency mapping, security risks
    
BMC Software
Published By: Bold Software     Published Date: Mar 15, 2010
If you've downloaded this guide then you already know how a live chat implementation can simultaneously help your business cut support costs and boost online conversions. If you've started investigating solutions then you also know there are a confusing number of choices available. The ten questions listed below can help you to find the right product for your business.
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bold software, chat, live chat, e-service, internet retailers, traffic, customer service, benchmarks
    
Bold Software
Published By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
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service, customer service, customer support, remote support, online helpdesk, online support, help desk, itil, bomgar
    
Bomgar
Published By: BonitaSoft     Published Date: Jun 27, 2011
10 steps and guidelines to ensure the success of organization's BPM implementation while minimizing the possibility of any potential setbacks.
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bpm, implementation, colleboration
    
BonitaSoft
Published By: Box     Published Date: Jun 11, 2014
Box, the leader in Enterprise Content Collaboration, helps businesses integrate these applications and in particular add secure mobile collaboration to Microsoft Office 365. This whitepaper best practices for integrating two common enterprise applications – content creation and collaboration – with Box and Office 365. It provides a guide for business making the transition to the cloud and key use cases for collaboration.
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box, enterprise transformation, enterprise content collaboration, office 365, microsoft, api integration, content creation, content collaboration
    
Box
Published By: Box     Published Date: Jan 16, 2015
Desktop management at any scale is a tedious job. Imaging, reimaging, and troubleshooting desktop systems consume valuable IT resources, and keep employees from being productive. Securing the information generated on desktops, tablets, and smartphones is no simple job either. Many organizations are deploying virtual desktop infrastructures (VDI) for these reasons. But for deployment to be successful, computing and storage infrastructures must deliver high-quality, predictable, and productive user experiences. Often, the best way to accomplish this is through flash-based storage solutions due to its low latency/high IOPS nature. Unfortunately many IT professionals aren't sure what type of flash array is best for their needs or how to ensure that all elements of their VDI work seamlessly. Download now and learn how to validate a provide VDI configuration across NexGen N5 Hybrid Flash Array, VMWare Horizon View, Cisco Unified Computing System™(UCS), and Cisco Nexus Switches.
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nexgen, hybrid, flash, qos, quality of service
    
Box
Published By: Box     Published Date: Jan 16, 2015
Looking for the right Flash Array for you? Tired of all data being treated the same but want to save time and budget? Flash storage is helping to address the latency inherent with disk drives, enabling you to virtualize more, and reduce application response times. It's an inescapable fact that the $/GB of flash is much higher than disk drives. So why do the majority of storage vendors indiscriminately accelerate all data, regardless of its value to your business? All-flash arrays waste money by storing non-critical data in flash, and hybrid arrays can't control whether mission-critical or non-critical data accesses flash, leading to unpredictable performance. So what do you do to find a solution that addresses both of these issues? Download now and see NexGen's approach to value-driven data management. Make it simple to control what data is stored in flash and affordably tailor application performance to match your organizations priorities now!
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nexgen, hybrid, flash, cisco, nexus, vmware
    
Box
Published By: Box     Published Date: Jun 22, 2018
With GDPR looming large on the horizon in May 2018 and beyond, there are a number of myths and misunderstandings circulating around the upcoming changes to compliance and data protection. In this expert e-guide, we explore how to maintain compliance for your critical content in the cloud. Uncover vendor-agnostic compliance tips from Box compliance president Crispen Maung for your content management system, and delve into topics, like: • GDPR strategies for cloud ECM • Cultural changes for upcoming compliance regulations • Projected fines associated with GDPR • And more
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Box
Published By: Box     Published Date: Jun 22, 2018
There’s more to your content than you might think. Beyond the differences of enterprise vs. web vs. cloud content management, new changes in intelligent machine-to-machine apps are reinventing the content management market. In this expert e-guide, we explore a flexible, API-led approach to cloud-based content management and collaboration. Learn about a platform designed to enable you to: • Power content with machine learning and metadata • Drive intelligent capabilities like smart search • Modernize content-based processes • And more
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Box
Published By: Brainshark     Published Date: Nov 05, 2013
How are you helping to drive revenue? Sales enablement involves collaboration from every part of the organization. This E-book takes an inside look at how today's organizations can impove sales productivity - and put an end to "random acts of sales support."
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sales enablement, sales training, sales productivity, sales effectiveness, sales revenue, sales costs, product marketing, content marketing, onboarding sales, sales new hires, mobile sales, sales mobility, powerpoint, ppt, presentation, video, video training, ipad, iphone, video marketing
    
Brainshark
Published By: Brandwatch     Published Date: Feb 25, 2015
This guide provides a number of helpful tips for an effective evaluation of campaign activity, including: • How to distinguish between measurement types • An in-depth view on campaign measurement frameworks and dashboards • Common campaign objectives
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social media, social analytics, social media monitoring, campaign measurement, campaign management, social listening, social business intelligence, social media campaigns, social media management
    
Brandwatch
Published By: Brandwatch     Published Date: Feb 25, 2015
This guide features tips, tricks and case studies to help you learn how to identify and utilize influencers, including: • How influencer marketing works • Working examples from a variety of brands • How to evaluate and measure the success of your influencer campaigns
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social media, social analytics, social media monitoring, influencer marketing, influencer campaigns, social listening, social business intelligence, social media management
    
Brandwatch
Published By: Brandwatch     Published Date: Feb 25, 2015
This guide is an introductory overview of best practices for crisis and issues communications in the social media age, focusing on: • What reputation monitoring actually means • How to identify a crisis & assess the damage • Real-world examples from Marriott, United Airlines and Walmart/Asda
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social media, social analytics, social media monitoring, crisis management, reputation management, social listening, social business intelligence, brand monitoring, social media management
    
Brandwatch
Published By: BrickWork Software     Published Date: Oct 24, 2017
80% of store customers begin their journey to your store online. Retailers need to capitalize on the new digital-to-store customer journey. To identify and convert online shoppers who prefer to purchase in-store, you need to understand offline intent. In this guide, we answer these questions: ? What is offline intent? ? Why does it matter? ? What can brands and retailers do to capture it?
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BrickWork Software
Published By: Bridgeline Digital     Published Date: Oct 28, 2013
Blogging. For one contingent of marketers, pumping out posts on the company blog is their favorite part of the day; an opportunity to muse about industry news, highlight their product, and release creative fuel that is otherwise bottled up. For other marketers, blogging is the chore in the way of getting “more important” work accomplished. In other words, writing daily posts is an endless nuisance, like listening to “The Song That Never Ends.”
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blogging, corporate blogging, blogging basics, blog speak, blog posts, company blog, blog writing, types of blogs
    
Bridgeline Digital
Published By: Bright Computing     Published Date: Mar 08, 2018
This insideHPC guide explores how a powerful scheduling and resource management solution can slot workloads into those idle clusters, thereby gaining maximum value from the hardware and software investment, and rewarding IT administrators with satisfied users.
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bright computing, convergence, servers, resource management, hardware, clusters, workload management
    
Bright Computing
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