Fresenius Medical Care North America is the premier provider of the highest quality healthcare to people with renal and other chronic conditions. In the US, 640,000 people live their lives with end-stage renal disease. Worldwide, more than three million people suffer from chronic kidney failure. Through its industry-leading network of 2,200 dialysis centers in the U.S., outpatient cardiac and vascular labs, and urgent care centers—as well as North America’s largest practice of hospital and post-acute care providers—Fresenius Medical Care North America provides coordinated care for over 180,000 U.S. patients.
Located in central Ontario approximately 100 km (60 miles) north of Toronto, Royal Victoria Regional Health Centre (RVH) provides highly responsive healthcare to more than 450,000 residents across a large geographical area. RVH’s team of more than 380 physicians, 2,500 staff members, and 850 volunteers delivers exceptional care and specialty services including cancer care, stroke services, orthopedics, intensive care, mental health services, and interventional radiology. In addition to the 319-bed acute care facility in Barrie, RVH also provides the MEDITECH electronic health records (EHR) platform for several other hospitals in Midland, Orangeville, and Collingwood.
Published By: Evariant
Published Date: Apr 09, 2018
Every consumer or patient call into a health system’s call center is an opportunity to create a highly-personalized experience that ensures patient loyalty and extends patient lifetime value. Healthcare providers have a tremendous opportunity to invest in solutions and processes that can transform their call center into a profit center by driving smarter patient engagement.
Yet, the majority of call centers today do not deliver the robust, personalized support capabilities today’s patients and consumers expect, and the current healthcare marketing environment demands.
Download your free copy of this eBook to learn how to make the transformation from traditional call center to strategic patient engagement engine that drives growth in patient acquisition and lifetime patient value.
Everybody’s talking about big data. Huge promises
have been made about its role in driving enterprises
forward. But few organizations are realizing its
For those able to put data to good use, there’s
much to be excited about. Data is transforming
not only businesses, but entire industries, and
the world as we know it. Today organizations are
harnessing big data to do things like transform
healthcare, provide eyesight for the visually impaired,
and bringing us closer to autonomous cars
"Healthcare organizations have significantly more to consider than the average business when it comes to network and device security. Concern over code modification, key compromise, password-based vulnerabilities and man-in-the-middle attacks have caused hospital CIOs and CISOs to rethink their security strategies and investments. The threat to these devices has even been assigned its own term: medjacking, a shortened form of “medical device hijacking.”
Download this white paper for five best practices to mitigate threat and attacks that can put lives, patient trust and the growth of the healthcare organization at risk.
Access the white paper today!"
Find out how companies have deployed remote access SSL VPNs to increase remote user satisfaction, improve accessibility to corporate resources, support business continuity planning, and reduce overall implementation and ongoing management costs. The white paper also covers how cloud-based SSL VPN services address high availability requirements, support unforeseen spikes in activity and optimize network performance. Lastly, learn how a single SSL VPN platform can support all your mobile access, telecommuting and partner extranet requirements to improve your ROI.
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
ealthcare workers understand the complexity of fighting infections better than most. As medications are developed, germs evolve and become resistant to those medications. Over time, germs become incredibly complex and difficult to treat as they continue to evolve and adapt.
Unfortunately, computer viruses seem to be following a similar pattern—and the healthcare industry is struggling to catch up.
Healthcare accounts for 21% of all cybersecurity breaches, making it the most affected business sector in the U.S. economy. Ongoing attacks are predicted to cost providers $305 billion in lifetime revenue over the next few years. Download this white paper to learn how to make healthcare cybersecurity stronger.
As a broker, your customers look to you to provide guidance, education and cost savings in a world filled with ever-changing regulations and skyrocketing costs. See where Houston businesses find the most value in their brokers and what new options exist to help contain costs.
• Learn where Houston businesses see brokers adding value
• See the impact carrier satisfaction has on changing carriers
• Read about new cost-containing options to help your clients
Houston businesses are as unique as Houston itself. But not every business looks at healthcare the same. See what other Houston businesses are choosing to offer their employees, how satisfied they are with their choices, and what other cost-reducing options are available.
• Learn what % of employees live in Houston, and how that impacts health care costs
• See how happy businesses are with current carriers and what that means at renewal time
• Find out what alternative options smart businesses are looking at
Health care costs are already out of control. You’ve tried everything you can think of to reduce costs, but nothing seems to work. Learn where the real problem lies and what you can do about it by rethinking your approach.
• Learn why the usual tactics do little to contain costs
• See how carrier choice and location impact cost
• Get educated on new approaches that contain costs
To better understand how companies are finding the unique, hybrid cloud architectures that best meet their needs, we interviewed executives at companies that had reduced or changed their use of managed or cloud IaaS or that chose to avoid the public cloud in the first place.
These companies include retail, social media, healthcare, financial services, and public sector companies. Some of these companies were born in the cloud while others transitioned from traditional IT infrastructures. Company sizes ranged from 300 employees to more than 300,000.
Summit Healthcare and Frontier Communications began working together more than a decade ago when Frontier installed a 50Mbps Metro E circuit into the hospital. However, the two organizations have developed an especially strong partnership over the last five years.
This white paper presents IDC’s analysis of the business value organizations are achieving by using Cisco UCS as a platform for SAP HANA and other SAP Business Suite applications. This analysis is based on IDC’s interviews with 12 Cisco UCS customers. These organizations are all relatively large organizations (1,500–85,000 employees), with an average of 25,383 employees. Interviewees represent a variety of industries: natural resources, agriculture, energy, government, automotive, retail, food and beverage, distribution, technology, healthcare, and IT. These organizations are based in the United States, EMEA, Mexico, and Brazil.
Video collaboration opens up opportunities for greater interaction and innovation, regardless of industry. Everyone benefits. For example, in healthcare, video is dramatically changing the way institutions interact with customers and professionals. In recent years, a number of hospitals across the United States have been subscribing to video and voice call centers that enable them to share language interpretation services, psychiatric care services and other developing capabilities. In the process, video collaboration is affecting business outcomes, changing business processes and helping healthcare facilities achieve scale, cost and efficiency not seen before.
This white paper from Symantec™ Health provides a guide for IT departments as they examine their current image archiving strategy and explore new options. It summarizes challenges, existing approaches, and the benefits of cloudbased archiving approaches.
"Discover the technological solutions to deliver better patient outcomes From patient satisfaction to mobility to security, technology’s role in healthcare is changing rapidly as costs go up and demands of an aging population skyrocket. Explore this infographic to learn the six major trends in smart healthcare you need to know now >"
"Transforming the capabilities of Norway’s largest hospital with Avaya VENA Fabric Connect Oslo University Hospital needed a scalable, smart healthcare network to bring together three hospitals and absorb future growth, new acquisitions and third-party services. Read this case study for the details on how they accomplished their goals, and much more >"
Involved, informed patients are better able to manage their own care.
Today’s technology plays a big role in helping patients to take ownership of their health and collaborate more closely with providers to achieve better outcomes.
Here are 10 tips from Lenovo Health for putting technology to work to reach your patient engagement goals:
• Mobile devices, tablets, and interactive technology improve the patient experience
• Healthcare facilities can remotely monitor patient progress and health post-discharge
• Providers can leverage patient portals and other tools to promote population health
• Ensuring patient engagement success requires effective measurement
• And more...
Lenovo Health provides the solutions and expertise to help healthcare organizations engage patients and achieve the vision of customized care anywhere, from hospital to home.
Are you meeting your patient engagement goals?
Download this checklist now.