BUSINESS CHALLENGE Reduce the impact of malware on enterprise resources
IT ENVIRONMENT Symantec antivirus, layered enterprise security
SOLUTION Malwarebytes Incident Response
RESULTS Saved hours per week by eliminating manual threat remediation Detected and remediated threats that otherwise would not have been found Eliminated downtime for end users with thorough scans and fast remediation Easily generated reports that keep upper management informed
Energy costs have become an increasing contributor to pumping systems Total Cost of Ownership (TCO). In fact, energy cost represents 40% of the TCO of a typical pump. It is possible to reduce the electrical consumption by at least 30% utilizing Variable Speed Drives while decreasing maintenance costs associated with the mechanical driven system.
This paper explains how to reduce TCO with a limited investment focused on three key areas: energy efficiency management, asset management, and energy cost management.
Published By: CheckMarx
Published Date: Apr 03, 2019
In the early years of software development, you would often design it, build it, and
only then think about how to secure it.
This was arguably fine in the days of monolithic applications and closed networks,
when good perimeter-based protection and effective identity and access management
would get you a long way towards minimising the risk. In today’s highly connected,
API-driven application environments, however, any given software component or
service can be invoked and potentially abused in so many different ways. Add to this
the increasing pace of change through iterative ‘DevOps-style’ delivery and ever-faster
release cycles, and many understandably assert that security management and
assurance nowadays needs to be an ongoing and embedded part of the development
and delivery process.
Christian Kane is an Enterprise Mobility Management Research Analyst with Forrester Research, where he helps clients develop and improve their desktop and mobile strategy. His research spans mobile hardware, mobile operating systems, mobile device management solutions, and mobile applications.
Each year, a total of 180,000 IT service tickets are created and processed. These include requests and incidents of all kinds, such as the provision of the flight information displays, an employee request for a laptop, through to IT equipment for an airline customer.
The Airport’s IT team therefore decided to undertake a complex and ambitious project, entitled “ITSM 2020,” which aimed to
establish a uniform and future-oriented IT service management system that would effectively and efficiently serve all areas of
Munich Airport evaluated various bidders in a two stage process
conducted on the basis of the European Union tendering
procedures. Cherwell was able to hold its own against other
ITSM solutions both technically and in terms of price.
Published By: Genesys
Published Date: Dec 20, 2018
Companies across the world are innovating with artificial intelligence (AI) to improve customer experience and forge deeper relationships with customers. Through surveys and interviews with 599 executives, from large and mid-sized companies across the globe, this MIT report reveals that most customer-centric firms have already deployed AI extensively in their customer-facing operations and customer experience management processes.
Get the global report and regional spotlights on North America, Latin America, Europe and Asia to access complete results. Key insights include:
• Nearly 90% of respondents report measurable improvements in the speed of complaint resolution; 80% note enhanced call volume processing using AI
• 80% of respondents report measurable improvements in customer satisfaction, service delivery and contact center performance
• In North America, 60% of the respondents believe they will deliver a 10% or more increase in customer lifetime value in the next year
Virtualization continues to grow at 20 percent or more per year, but it is not expected to overtake existing physical architectures at least through 2010. This white paper examines the unique challenges of virtualization and offers tips for its successful management alongside IT's physical deployments.
A recent survey of CIOs found that over 75% want to develop an overall information strategy in the next three years, yet over 85% are not close to implementing an enterprise-wide content management strategy. Meanwhile, data runs rampant, slows systems, and impacts performance. Hard-copy documents multiply, become damaged, or simply disappear.
Published By: Mimecast
Published Date: Mar 01, 2010
How should you handle your growing email archiving issues? According to ESG (Enterprise Storage Group), the number of organizations using a SaaS-based email archiving solution has increased 350% in the past three years. It's not a question of if you should archive email, but how - and, the evolution of SaaS solutions makes sense to move email management to the cloud for a broader range of organizations.
With more than three decades in the hotel marketplace, Grupo Posadas operates more than 104 hotels and 19,042 rooms in 50 beach and city destinations in Mexico, Brazil, Argentina and Chile. It's brands include AQUA, Fiesta Americana Grand, Fiesta Americana, Lat 19°, Caesar Park and Caesar Business, making Posadas the leading Mexican hotel operator in Latin America. Posadas selected Neolane's enterprise marketing software to improve segmentation and deliver consistent, personalized customer communications across e-mail and direct mail channels, while streamlining campaign management within its loyalty programs.
Published By: Dell APAC
Published Date: May 16, 2019
"Dell and its partners provide a range of solutions that enable their customers to transform the capabilities of the workforce. Dell commissioned Forrester Consulting to conduct a Total Economic ImpactTM (TEI) study and examine the potential benefits and costs enterprises may realize by deploying three key Workforce Enablement Solutions, namely:
› Best device experience: a hardware policy combining the choice of a range of Dell PCs, tablets, and peripherals with rapid configuration and delivery.
› Unified endpoint management (UEM): an integrated approach to managing mobile devices, PCs. and other workstation technologies. In this case study, implementations of Workspace ONE, VMware’s UEM solution, have been assessed.
› Enterprise collaboration: includes capabilities such as messaging, conferencing, document sharing, and business use of social media. In this case study the collaboration elements of Microsoft Office 365, namely OneDrive, SharePoint, Teams, Skype for Business, and Yammer
Billing is a key moment of truth for all businesses. Every interaction with the customer ultimately gets filtered through billing. It’s an endless combination of quotes, account creation, orders, pricing, payments, settlement and subscriber management. If your company is looking to evaluate billing and subscription management vendors, this paper covers five must-ask questions your peers wished they had uncovered before signing the contract.
• Content is among an organization's most critical assets. It flows through every aspect of a company, from people to systems to processes. But as teams grow and the breadth of their content expands, these valuable assets get fragmented across the different tools they use.
• What if you had a secure, open platform that connects all your tools in the cloud, allowing you to pull together best-of-breed technologies that fit your unique business needs? These native integrations keep teams happy and give IT full visibility and control, while boosting productivity and collaboration across the entire organization.
• Download our ebook to see how Cloud Content Management from Box provides you with a central and secure content layer that unites all of your apps with seamless, native integrations. In it, you'll learn about our most popular integrations — like Microsoft Office 365, Okta, Slack and Salesforce — and how Box helps you future-proof your tech stack while also providing a unified exp
Published By: HPE Intel
Published Date: Jan 11, 2016
While flash storage can enhance the performance of your applications, there are three potential roadblocks to realizing the full value from a flash investment:
• Storage network capacity
• Storage architecture
Vish Mulchand is Senior Director of Product Management and Marketing for Storage, Hewlett Packard Enterprise.
The way we work has completely transformed. New technology is changing how, where and
when we work. In this new landscape, businesses are facing challenges specific to growth,
talent acquisition and productivity. Employers need to embrace new technology to get ahead
in this new world of work, and put people at the heart of their strategy. However, HR and
People leaders are in fierce competition for the all-important slice of budget, which makes it
vital to build the strongest business case for technology investment.
This guide is intended to help HR and People leaders like you get the financial support you need.
You’ll get practical, effective tips on:
• Understanding and explaining the true benefits of investing in a new HR system
and the likely return on investment.
• Positioning HR as a driver of change throughout your business.
• Ensuring your HR vision aligns with the business strategy.
• Getting management and key stakeholders to buy in.
• Building the strongest business case pos
Today’s leading-edge organizations differentiate themselves through analytics to further their competitive advantage by extracting value from all their data sources. Other companies are looking to become data-driven through the modernization of their data management deployments. These strategies do include challenges, such as the management of large growing volumes of data. Today’s digital world is already creating data at an explosive rate, and the next wave is on the horizon, driven by the emergence of IoT data sources. The physical data warehouses of the past were great for collecting data from across the enterprise for analysis, but the storage and compute resources needed to support them are not able to keep pace with the explosive growth. In addition, the manual cumbersome task of patch, update, upgrade poses risks to data due to human errors. To reduce risks, costs, complexity, and time to value, many organizations are taking their data warehouses to the cloud. Whether hosted lo
Quality of Hire (QoH) has long been one of the major dividing lines between sourcing, recruiting and HR. After all, retention and talent management have more to do with the quality of a worker than anything else...right? Well, that’s what the recruiters might have you believe. In fact, quality of HIRE is right there in the name.
When evaluating a next-generation firewall (NGFW) to determine whether the solution can give you comprehensive protection for your entire enterprise, you need to look for seven must-have capabilities.
The NGFW should:
1. Integrate security functions tightly to provide effective threat and advanced malware protection
2. Provide complete and unified management
3. Provide actionable indications of compromise to identify malicious activity across networks and endpoints
4. Offer comprehensive network visibility
5. Help reduce complexity and costs
6. Integrate and interface with third-party security solutions
7. Provide investment protection
This white paper explains this checklist in depth and provides examples of the benefits a truly effective NGFW solution can deliver.
In this whitepaper, learn three reasons why companies do not actively manage profitability, understand the benefits of active profitability management, and learn how companies can overcome data and software barriers.
Published By: DocuSign
Published Date: Mar 23, 2016
Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With eSignature & Digital Transaction Management (DTM) solutions from DocuSign you can provide that experience, allowing customers to transact with you on their terms while reinforcing your modern reputation.