Published By: NTT Ltd.
Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
As businesses start to experiment with true artificial intelligence, safe delivery of AI demands a new risk and control framework. This report, designed for anyone tasked with the safe delivery of AI, proposes an effective solution.
Read the report to find out:
• the risks associated with AI and the challenge of managing them
• a 17-category Risk & Controls framework for AI
• in-depth details for key categories, including security management, business continuity and knowledge management
• an essential glossary of AI terms.
From intelligent automation to advanced analytics, disruptive technology will enable the finance function to provide all of its services more effectively and efficiently. Find out how technology will change the way finance delivers transactional services, expert services and business partnering,
Read this report to discover:
• how automation in finance can deliver expert services more reliably and with smaller workforces
• how to design an agile workforce of humans and technologies
• how the finance function will shift to be part of a cross-functional analytics model that provides key insights to the business
Published By: Tricentis
Published Date: Aug 19, 2019
The way that we develop and deliver software has changed dramatically in the
past 5 years—but the metrics we use to measure quality remain largely the
same. Despite seismic shifts in business expectations, development methodologies,
system architectures, and team structures, most organizations still
rely on quality metrics that were designed for a much different era.
Every other aspect of application delivery has been scrutinized and optimized
as we transform our processes for DevOps. Why not put quality metrics under
the microscope as well?
Are metrics like number of automated tests, test case coverage, and pass/fail
rate important in the context of DevOps, where the goal is immediate insight
into whether a given release candidate has an acceptable level of risk? What
other metrics can help us ensure that the steady stream of updates don’t undermine
the very user experience that we’re working so hard to enhance?
To provide the DevOps community an objective perspective
on what quality
• Simplify business process modeling: Quickly build processes in a straightforward cloud-based interface designed for both IT and business users
• Improve process efficiency and accuracy: A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows
• Enhance cross-team collaboration: A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement
'Expedite your journey to innovation and modernization by joining us for an introduction to the IBM Garage.
IBM Garage brings designers, developers and solution architects together with your business and IT stakeholders to quickly create and scale new ideas that can dramatically affect your business. By focusing on outcomes first, IBM Garage’s new way of working guides your solutions from idea to delivery fast, applies advanced technologies with a purpose and de-risks innovation to achieve real business value.
In this webinar, we will describe the IBM Garage co-creation approach and share perspectives from leaders in design, development and building to scale. We will conclude with Q&A.
Infinidat has developed a storage platform that provides unique simplicity, efficiency, reliability, and extensibility that enhances the business value of large-scale OpenStack environments. The InfiniBox® platform is a pre-integrated solution that scales to multiple petabytes of effective capacity in a single 42U rack. The platform’s innovative combination of DRAM, flash, and capacity-optimized disk, delivers tuning-free, high performance for consolidated mixed workloads, including object/Swift, file/Manila, and block/Cinder. These factors combine to cut direct and indirect costs associated with large-scale OpenStack infrastructures, even versus “build-it-yourself” solutions. InfiniBox delivers seven nines (99.99999%) of availability without resorting to expensive replicas or slow erasure codes for data protection. Operations teams appreciate our delivery model designed to easily drop into workflows at all levels of the stack, including native Cinder integration, Ansible automation pl
As data becomes not only a business enabler but also the base of the business’s competitive advantage, Always On data availability has become a critical business requirement from its IT organization. With multiple potential points of failure, IT organizations have been struggling for years to design data infrastructure to meet the Always On requirement with a high cost and complexity. For a solution to be truly Always On it needs to have both zero Recovery Point Objective (RPO=0) and zero Recovery Time Objective (RTO=0). These are necessary requirements from an Always On solution but by no means sufficient.
As the variety and sophistication of exploits continues to grow, even large, mature Fortune 100 security teams feel unprotected.
How well are your security systems and tools doing blocking threats from the most sophisticated cybercriminals?
Download this resource to learn about a threat management approach designed to address today’s evolving cybersecurity threats, expanding compliance risks, and all-too-common resource constraints.
With the right plan in place, everything from growth and stability to a
whole new business model is within reach. Setting out a clear plan, with
achievable goals and a basic timeline, can put you on the fast track to
meeting and exceeding your business goals.
In this eBook, we’re curating the best industry expertise to help you design
and implement a business plan agile enough to grow or pivot with your
Smart pricing based on a sound strategy is fundamental to the success of your technology business. While you may think you can’t afford to spend time and resources defining and enforcing a pricing strategy, the truth is, you can’t afford not to. Sticking to a plan for pricing will help grow your profits, while veering off course can cause devastating effects. Even one or two margin points have the potential to substantially impact your bottom line. ConnectWise Sell is designed to help guide you and your sales team to greater profitability with easy-to-use price management tools.
Published By: Ricoh US
Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased
solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased
packages. With an emphasis on addressing specific challenges facing smaller businesses,
these solutions are meant to empower digital workplaces by eliminating manual steps, reducing
manual data entry, and improving speed and accuracy to increase productivity and reduce overall
Many SMBs struggle to move beyond the challenges associated with content silos, lack of
interoperability, and ongoing transition to mobile work environments. Much like their enterprise
counterparts, smaller businesses face various complexities and pain points associated with
interdepartmental workflows combined with a real need to enable employees to work when, where,
and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these
challenges by streamlining and automating common busines
Published By: IBM APAC
Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game?
This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers.
Here are the five key takeaways:
• Personalize customer experiences by maximizing your data
• Borrow strategies from open banking and new business models
• Step up your security game
• Drive innovation from the inside out
• Design an agile infrastructure to support participation in new digital marketplaces
Find out more in the e-book.
Published By: IBM APAC
Published Date: Oct 04, 2019
Companies across the world are adopting a hybrid cloud environment as part of their digital transformation initiative. They need a platform that provides the elasticity and automatic provisioning of the public cloud with the economic viability of the private cloud.
IBM’s LinuxONE is an enterprise-grade Linux server with a unique architecture designed to meet the needs of a vast range of enterprise computing workloads within a multi-cloud environment.
Here are just a few reasons why you should consider LinuxONE:
• Differentiating your cloud services
• Reduced costs
• Security everywhere
Download the e-book for more details.
A picture is worth a thousand words
But in the case of dashboards, pictures can quickly translate into thousands of dollars. Information is arguably better absorbed through vivid visualizations as opposed to monotonous grids, as visualizations can address the scope and dimensions of underlying
data in a succinct and digestible format.
Businesses today rely on a myriad of charts and graphs that go beyond the traditional bars, pies, and gauges to convey information. Modern visualizations have pushed analytics to new levels, and organizations can publish information in unique, highly visual representations. Open source libraries including D3, Google Charts, and Highcharts have presented creative options for business analysts wanting to design intuitive dashboards that convey complex information effectively to enable quick decision making.
If the charts and graphs you currently use aren’t cutting it, here are seven visualizations that can bring new meaning
and purpose to your dashboards
Marc Jacobs has been able to redirect employees from the considerable time spent maintaining spreadsheets and managing AP information. In just four months after deploying MediusFlow, the company was able to justify the investment. One year from deployment, it expects to have made $150,000 in productivity gains.
By modernizing its solution for invoice processing, Marc Jacobs can easily manage its complex supply chain and get back to the creative work of designing and delivering next season’s collection.
Cloud contact center has been a hot topic in the industry for some time, but moving your contact center to the cloud is no small decision. We understand that migrating your contact center is not something to jump into without considerable due diligence.
We also know from our experience working with leading brands, however, that moving the contact center to the cloud pays off and is fast becoming the only way for an organization to embrace the advancements in self-service, intelligent routing and agent assistance that artificial intelligence (AI) will soon deliver. This paper is designed to help evaluate your current contact center as you consider a move to the cloud. Our goal, as always, is to enable you to deliver exceptional customer experiences, and we are here to assist you at every step as you transition to the cloud.
Achieving a value-based digital transformation in the contact center isn’t just about adopting new technology – it’s about finding, implementing, and optimizing the right technology to gain the most value for the company, its employees, and most importantly, the customer.
It all starts with a tactical cloud migration plan that’s rooted in an unbreakable alignment of business goals, IT strategy, and customer needs. This 7-point digital planning workbook was designed by TTEC’s Center for Customer Excellence to help facilitate richer, more productive CX transformation discussions between IT and business leaders.
Don’t let misalignment derail your digital transformation efforts. Snag your FREE copy of The Ultimate CX & Digital Transformation Workbook for Contact Centers today! Learn how to create cross-company alignment to develop a strategic customer engagement plan that forms the basis for a successful value-based transformation.
Published By: InMoment
Published Date: Oct 14, 2019
R O I : T H E H O LY
GRAIL OF CX
Return on Investment (ROI) is the holy grail of customer (CX), employee
(EX) and market (MX) experiences. Every practitioner wants to prove it’s
real, but the quest to find it can be fraught with peril and, in the end, many
businesses end up believing it’s completely fictional.
This ebook will delve into the mysteries of the financial impact of experience
programs and how you can implement and measure experience initiatives
designed to deliver ROI.
Why is the ROI of experiences so hard to establish? The answer is twofold:
1. ROI is not a single number; it’s wide-ranging and can be found in any
part of the enterprise.
2. Many businesses focus too much on the end goal (ROI), but fail to establish a program with the necessary elements required for success.
Amazon Web Services (AWS) offers scalable, cost-efficient cloud services that public sector customers can use to meet mandates, reduce costs, drive efficiencies, and accelerate innovation. The procurement of an infrastructure as a service (IaaS) cloud is unlike traditional technology purchasing. Traditional public sector procurement and contracting approaches that are designed to purchase products, such as hardware and related software, can be inconsistent with cloud services (like IaaS). A failure to modernize contracting and procurement approaches can reduce the pool of competitors and inhibit customer ability to adopt and leverage cloud technology.
Published By: MuleSoft
Published Date: Apr 15, 2019
The healthcare industry has been affected by disruption and the need for healthcare innovation. Legislative, market, and technology pressures make it imperative for healthcare organizations — including hospitals and health systems, payers, and life sciences companies — to become more agile.
IT teams in the industry are considering a microservices-based architecture as a means of accelerating healthcare innovation and increasing project delivery speed. MuleSoft research suggests that application development productivity increases of up to 10x are possible. Healthcare specifically stands to benefit from this architectural paradigm.
This whitepaper will address:
Why microservices matter for healthcare IT teams and for healthcare innovation
Design principles for a microservices architecture
How Anypoint Platform can help you implement microservices best practices
Published By: MuleSoft
Published Date: Oct 10, 2019
Many businesses are now considering various options as they migrate to SAP S/4 Hana. Numerous organizations rely on SAP platform solutions, many of which were implemented during the late 1990s and early 2000s. By 2025, SAP will end mainstream maintenance on all instances of ERP installations forcing enterprises to migrate to SAP S/4HANA, or re-implement complex ERP installations, which can come with many challenges.
Read this whitepaper, written in collaboration with Capgemini, to learn:
How to prove the business value of a migration to SAP S/4HANA.
Why an API-led architecture is the best approach for SAP S/4HANA integration with existing systems, providing agility and shielding an organization’s technology stack from future changes to other systems.
The main principles of a Center for Enablement (C4E) and how it enables enterprises to implement software design with governance and high delivery speeds.
Published By: Marketo
Published Date: Sep 03, 2019
It’s critical for marketing teams to adopt experimentation to continually improve and help prove their impact to their organizations. Unfortunately, many teams do not know how to deploy scientific tests correctly in the marketing process. Most do not use an iterative design approach, while many others fail to create the right kind of environment to encourage curiosity and experimentation. What must marketers do to build a culture of innovation, and test their way to successful engagement marketing?
Download Marketing Experiments in an Age of Accountability to learn about:
Accountability and experimentation living in harmony
The experimental marketing team
Experimentation basics and how-to’s
Real experiments and their results
Where and how to use experiments
Published By: OneUpWeb
Published Date: Jun 16, 2010
Could your website be doing more? Find out in Oneupweb's latest study. Today, the design and usability of your website directly affects your bottom line. Discover if it's driving sales, or driving them away with the new measurement you need to determine the success of your site's design.