Use of instant messaging applications-like AOL Instant Messenger, Yahoo! Messenger, MSN Messenger and ICQ-and peer-to-peer applications has grown significantly. Although the benefits of real-time communication offer a productivity benefit to corporate environments, instant messaging and peer-to-peer applications add significant vulnerabilities and risks to an enterprise's security posture.
With so much of today's commerce being conducted electronically, providing staff with internet access has become a business necessity. The improper use of e-mail and instant messengers can lead to extremely expensive lawsuits, and the proliferation of mobile devices has made it considerably easier for errant employees to steal sensitive information. This white paper will detail the risks to which organizations that do not monitor their employees are exposed and explain the right way for organizations to go about monitoring.