This research finds that huddle spaces deliver tremendous value to businesses, with 9 out of 10 participants stating the adoption of open space environments is increasing the need for these huddle spaces. Huddle spaces require a wide variety of technologies to enable users and the business, such as audio and video conferencing abilities, digital whiteboards and scheduling solutions. Users stated that ease of use, solution reliability, and similar technology in each huddle space is key to their productivity. But nearly 8 out 10 users shared they were frustrated with meeting room technology recently. These problems generate support calls to IT on a weekly, if not daily, basis
Published By: Red Hat
Published Date: Aug 22, 2018
In the emerging digital enterprise, there’s a good chance some application development will be taking place outside the information technology department. It’s not that the role of IT is in any way being diminished – in fact, IT managers are getting busier than ever, overseeing the technology strategies of their enterprises. Rather, the pieces are in place for business users to build and configure the essential business applications they need, on a self-service basis, with minimal or no involvement of their IT departments.
As the world moves deeper into an era of ongoing disruption from digital players – be they startups, or teams within established enterprises – technology has become an essential part of every job, from the boardroom to the boiler room. Accordingly, the discipline of IT is no longer confined to the data center or development shop. Many business managers and professionals are building, launching or downloading their own applications to achieve productivity and respond
"Smart Campus: Break down classroom walls with a smart technology strategy 70% of K-12 and IT administrative decision-makers said preparing students for the future workforce was one of the main drivers for adopting classroom technology. Read how to prepare your network for a digital-first classroom experience in this report >"
The need for high-throughput wireless access was especially acute at Ligonier Valley High School, where
hundreds of students, especially those in math and science classrooms located in one wing of the building, vied for
simultaneous wireless connectivity to applications such as Larson Math and Science and the ALEKS one-on-one
instructional system. Whether in the math and science wing or other areas of the school, bandwidth-intensive
streaming video, multicast within classrooms, is common.
The most successful businesses are greater than the sum of their parts. When individuals work together well, they fill in each other's blind spots and build on each other's great ideas. These conversations ultimately help teams be more productive, reduce time-to-market and come up with more innovative ideas. But if your teams are spread across different offices, or working from home, can you create the same collaborative magic?
Web-based collaboration tools claim to break down the collaboration barriers that distance can build. Everyone agrees they can reduce the time and cost of travel. And yes, these tools can stream your colleagues' voices, facial expressions, and slide decks into your meeting room, so you can get a clearer picture of verbal and behavioral signals. But if you're researching collaboration platforms, you'll hear skepticism, too. Naysayers declare that:
People won’t participate because they’re afraid of digital change.
You just can’t trust the security of collaborati
Imagine a young, urban couple with their third baby on the way. They’re ready to make the oft-dreaded leap to a minivan, and it’s time to decide on a brand and a model. While dad checks safety ratings and online reviews, mom calls her friends to ask how they like their own vans. Together, they review and compare features on the manufacturer’s website and later “build” their dream minivan, choosing colors, fabrics, floor mats, and other accessories—all without leaving their living room. Perfect car in hand and confident that they’ve chosen the best one for their needs, they arrive at the dealership and walk onto the showroom floor, ready to finally meet their salesperson.
Every day, companies generate mountains of data that are critical to their business. With that data comes
a clear challenge: How do you protect exabytes of data that's strewn across global data centers,
computer rooms, remote offices, laptops, desktops, and mobile devices, as well as hosted by many
different cloud providers, without choking business agility, employee productivity, and customer
experience? The solution lies not in throwing more technology at the network, but in taking specific steps
to identify malicious actions and respond to them in order to fix the issue, a process known as
Harsh environments for PCs are not confined to factory floors and constructions sites today. They also include hospitals, trucks, and even some classroom settings, among others. A new study from IDG Research and related two-page paper detail just what environmental threats worry buyers the most, and therefore what laptop purchasing criteria rank the highest. Tying together strong computing capability with a highly productive operating system in the right rugged notebook solution is possible. Download this two-page paper to learn the most important factors driving needs for refreshed rugged systems.
Selecting the best computing solutions within K-12 education can be a challenge with so many uses and options available. This use case guide takes into consideration the specific needs within K-12 education environments. Whether seeking the best fit devices for STEM labs, looking to create interactive learning spaces, or fulfilling the design needs of today’s interactive classrooms, the uses are varied and there is not a one size fits all approach. Download this guide to learn how the computing choices made can facilitate the teaching and learning environments via the Dell™ OptiPlex™ family of devices. Learn which solutions are recommended for different use cases within the K-12 education world.
Lodi USD needed a long-lasting wireless infrastructure with enough headroom to support media-rich apps running on tens of thousands of Chromebooks. This case study explains why the school district turned to Ruckus Wireless.
This paper explains how the requirements for building management are affected by the presence of a mission critical data center or IT room (data rooms) and describes key attributes to look for in an effective BMS system. Common pitfalls of implementing and using a BMS for sites with IT along with advice on how to avoid them are also provided.
In some cases, adopting cloud IoT platform may make more sense where required processes, communication costs and cloud costs meet sufficient total cost of ownership against deploying MDC. Additionally, in situations that an end-user organization already has a secure room or a modular data center solution where infrastructure can be housed and/or the amount of infrastructure involved may be too small to benefit from power/cooling advantages of being housed in an MDC, the organization may not see a need for an MDC. An MDC is nothing more than a smaller form of a modular data center, and a number of providers have entered the modular data center solutions space in the past. These modular data center solution providers came into the market with high expectations for growth and ROI only to find that high sales were not forthcoming due to limited use cases, so many exited the space.
Hotels and resorts with function space may well have an opportunity to boost their
overall property revenue, given the escalating demand for function space and the
fact that many of them have already maximized the value of their guest rooms
through sophisticated revenue management capabilities. Success generally starts
with a next-generation technology solution that can empower sales and catering
personnel. Success also requires having in place the right organizational resources,
business processes and performance metrics.
Published By: Polycom
Published Date: Feb 25, 2015
The Fortune 100 and 400,000+ customers rely on Polycom to push the greatness of human collaboration forward everyday. For video collaboration to become ubiquitous, systems need to be easy to use and manage. And they need to deliver great experiences across every work environment, from immersive theater to conference room to work and home office to mobile video on a tablet or smartphone.
Published By: Dur-A-Flex
Published Date: May 14, 2018
Previous best practices for cleaning healthcare facilities centered on sanitizing frequently touched objects, such as bed rails or call buttons, because these objects were believed to be major sources of contagion. However, this new study finds that floors are the largest potential source of pathogens after reviewing five participating Cleveland-area hospitals.
Specifically, the following findings are highlighted in the study:
• Patient room floors in five hospitals were found to be contaminated with healthcare-associated pathogens.
• High-touch objects often came to be in direct contact with the floor.
• Touching objects on the floor frequently resulted in transfer of pathogens to hands.
• Floors in hospital rooms are overlooked as a source for pathogen dissemination, with potentially dangerous results.
Retail store managers become accustomed to the challenge of balancing staff
time between performing tasks in the store and servicing customers on the sales
floor. The biggest challenges come during resets, seasonal changes, and other
promotional events which require floor changes. Merchandise must be moved
from the stock room onto the sales floor.
The quality of a customer care strategy can make
or break a company. Simply resolving a customer
service issue or complaint is no longer enough—
in a compettve, customer-obsessed environment,
there is always room for improvement.
In a recent research report on Customer Efort,
Interactons found that customers simply aren’t
willing to spend a lot of tme getng their issues
resolved. That’s why brands today need to design
a modern customer care strategy that not only
addresses their customers needs, but also removes
efort and frustraton. And do all of this while
reducing the ever increasing cost and complexity
of customer care.
So how do you get started with developing a
successful customer care strategy? We’ve outlined
4 steps that address the major points you need to
consider when building a customer care roadmap.
Part 2 in our Partnering with Certainty Webinar Series, "Customer Demands at the Edge."
In our last webinar, we discussed how trends & technologies like IoT and its many applications have helped drive an Always On, Always Connected mentality that has completely evolved customer experience standards. These demands are driving a need for resiliency in local edge environments, meaning compute & storage capacity is now coming back on premise for many applications – especially in industries like Healthcare, Retail, Finance, and Education.
In other words, this highly distributed access layer is now becoming a compute layer – one that is mission-critical to delivering a flawless (or at least acceptable) customer experience. These environments are often make-shift wiring closets (janitor’s closets, back rooms, etc.) with no dedicated IT staff per each location.
More than ever before, Healthcare, Retail, Finance, and Education customers are turning to solution providers to be that “dedicated IT staff” to find and fix problems before they start, so that the customer (or patient, or student) experience they’re working to provide remains a good one.
APC by Schneider Electric has:
Connected Products making it easy to remotely monitor your customers’ environments
Including our NEW Smart-UPS with APC SmartConnect – the industry’s first cloud-connected UPS!
A Managed Service Program to help you develop & monetize power as a managed service
Fill out your information and click "Register" to watch part 2 of our Partnering with Certainty Webinar Series, “Customer Demands at the Edge: Fix My Problem Before it Starts.” This webinar originally aired on October 19th, 2017.
In businesses and organizations across the world, rooms once humming with wires, black boxes and blinking lights now sit empty. In a lonely phone closet, there’s only dust, a single lonely terminal, or perhaps a foosball table where IT pros can let off steam.
The cloud – and more specifically, cloud communications – is the source of the transformation, which has fundamentally changed the IT landscape. Some IT pros have embraced it. Some are working on migrating to the cloud over time. And others, through choice or necessity, are sticking with a premises-based approach.
Read on to find out why some IT pros are shopping for game tables to go in empty server rooms while others are untangling wires and watching blinking lights—and which cases make the most sense for each approach.
For decades, learning in a corporate environment consisted of a day or a week of classroom-based training. However, technological advances delivered on the promise of a more complex learning protocol with automated, virtual, and experiential elements. At Connections 2014, SilkRoad’s annual user conference, a panel of learning professionals convened to discuss five major learning themes this year, including integration, mobility, engagement, compliance, and analytics.
The waiting room experience at your business can make or break customer service. Customers not only feel special when they wait in style, it’s good for business too. You can give your hotel, retail store, auto repair shop, or other service-oriented business a big boost by customizing your waiting room to feature free Wi-Fi, TV or technology workspace.
Published By: Polycom
Published Date: Jul 30, 2014
Video conferencing is rapidly moving out of the conference room and onto the desktop, smartphone, and tablet. Thanks to inclusion of video as a core UC component, enterprise technology leaders are increasingly deploying video to individuals as part of their unified communications initiatives, while integrating personal video into room systems, and enabling conferencing beyond the enterprise.
The Wales Home selected the STANLEY Healthcare AeroScout Resident Safety solution because of its ability to protect residents throughout the building and grounds, with every resident carrying a personal pendant to call for help at any time. Alerts are automatically directed to staff via Apple iPod® mobile digital devices, and activity is captured in a database for analysis. The Wales Home is also leveraging the AeroScout platform for temperature monitoring of its server room and refrigeration units.
Read this case study to learn more about how The Wales Home increases resident safety and autonomy with STANLEY Healthcare’s AeroScout® Solutions.
IASIS Healthcare LLC executives challenged the Arizona-based supply chain team to find innovative ways to manage inventory and reduce cost. Targeting areas with some of the most expensive supplies—catheterization laboratories and interventional radiology (IR)rooms—the team sought a new way to drive down costs while still providing a wide variety of products, offering patients innovation and high quality, and maintaining physician satisfaction.
Read this case study to learn how Arizona Hospitals use STANLEY Healthcare's SpaceTRAX® Point of Use™ Inventory Management System to overcome the challenges of managing inventory in Cath Labs and IR Rooms.
In 2010, Children’s Hospitals and Clinics of Minnesota underwent a renovation at its Minneapolis facility. The goal was to transform the entire location into a place where patients and families – who previously received care in a shared-space environment – would enjoy private, family-centric rooms. Such a renovation would also transform the way staff worked together. Minnesota Children’s used the project as an opportunity to reevaluate its entire workflow and communications infrastructure.
Read this case study to learn how Minnesota Children's Hospitals and Clinics of Minnesota implemented AeroScout® Real-Time Staff Visibility Solutions to achieve a quieter patient environment, enhanced safety, and improved workflow.