Published By: NTT Ltd.
Published Date: Aug 15, 2019
As businesses are driven to digital transformation by changing market forces and customer expectations, many are looking to new technologies, including new infrastructure environments, as enablers. As a result, we are seeing a near-universal appetite for hybrid outcomes as business functions are executed across multiple on-premises and external infrastructure environments in pursuit of agility, cost, performance and other business benefits. Hybrid IT has become a key strategic imperative for a large portion of enterprises, impacting their IT objectives and expectations, and likely leading to new engagements with service provides for help designing, building and operating hybrid environments.
Consumers have become more educated about the value of data and cyber risks associated with it. As consumer awareness increases so does their expectations of trust and digital security. Read now KPMG's report Trust in the time of disruption to understand the cybersecurity gap that exists between consumers and organisations, and what asset management and financial services firms as a whole can do to close the trust gap.
Distributed cloud architectures will play an important role in Communication Service Providers’ network transformations. The distributed cloud will be made of numerous edge locations, from the customer premises to mobile base stations to central offices, each of which has its benefits and constraints. CSPs will need to consider attributes such as performance, availability, security, integration, and data and traffic volume to optimize the infrastructure for a myriad of workloads. Learn more about Heavy Reading’s survey results on CSPs adopting a distributed cloud strategy and delivering new services in this white paper.
Today’s customers want 24/7 access, mobile availability, quality, low prices, fast shipping, easy returns and instantaneous service. These expectations demand that every business function be customer-centric, including operations.
Read this report to find out:
• how to create customer-centric operations to deliver the customer experience
• the eight essential components of a connected, customer-centric enterprise
• why alignment between the COO and CIO is essential
• five key steps to start transforming operations to drive growth and create value.
As Italy’s businesses grew increasingly vulnerable to the threat of ransomware, data breaches, and other malicious malware attacks, service provider Telecom Italia sought an innovative solution to effectively and efficiently protect the network and data of its business users.
In this case study, you’ll read about how Italy’s largest service provider partnered with Cisco Umbrella to increase value for customers and accelerate their revenues with cloud security.
Today’s security appliances and agents must wait until malware reaches the perimeter or endpoint before they can detect or prevent it. OpenDNS arrests attacks earlier in the kill chain. Enforcing security at the DNS layer prevents a malicious IP connection from ever being established or a malicious file from ever being downloaded. This same DNS layer of network security can contain malware and any compromised system from exfiltrating data. Command & control (C2) callbacks to the attacker’s botnet infrastructure are blocked over any port or protocol. Unlike appliances, the cloud service protects devices both on and off the corporate network. Unlike agents, the DNS layer protects every device connected to the network — even IoT. It is the easiest and fastest layer of security to deploy everywhere.
You are doing everything you can to avoid breaches. But what happens when a hacker manages to bypass your security? In this webinar we will show you how to build a strong security posture and a layered defence that will give you the ability to quickly respond to breaches. We will cover: - The evolving threat landscape and why prevention-only strategies eventually fail - How to build a strong first line of defence to reduce exposure to threats - Protect your last line of defence with retrospective security - A quick demo of how Cisco Umbrella and AMP for Endpoints work together to contain, detect and remediate threats in real time - An overview of how Incident Response Services can help you with the skills you need to manage a breach
Published By: Mimecast
Published Date: Oct 02, 2019
By any measure, Office 365 is a success as millions of Microsoft seats transition from on-premises Exchange to a cloud-based email service as part of Office 365. While Microsoft has been offering hosted email solutions for more than 20 years, they have hit their stride with Office 365, the third major iteration of the company’s foray into hosted/cloud-based email and collaboration.
This white paper discusses the key issues that decision makers need to consider as they evaluate the email, security, and resilience capabilities of Office 365. After reading this analyst perspective completed by Michael Osterman of Osterman Research, we believe you will better understand:
Special considerations related to hybrid Exchange and Office 365 email deployments
The importance of programmatic security efficacy rather than simple functionality
How to ensure business messaging continuity in the context of Office 365 outages
Whether third-party backup/recovery is critical for protecting your infrastr
A number of recent surveys indicate that cloud costs are becoming a major
concern for businesses, many of whom have found cloud computing to be
more expensive than they thought. The surveys align with Gartner’s 2017
prediction that “through 2020, 80% of businesses will overshoot their cloud
infrastructure as a service (IaaS) budgets due to a lack of cost optimization
This could be due to a lack of understanding about cloud pricing, or a lack
of knowledge about the full range of measures that can be taken to reduce
cloud costs. The one area in which businesses are struggling to control
costs more than any other is the hybrid cloud. Analysts attribute hybrid
cloud overspend to the complexity of operating a private or public cloud in
conjunction with an on-premises infrastructure.
Businesses using VMware Cloud (VMC) on AWS don’t experience as much
operational complexity in their hybrid environments, but they can still be
guilty of overspending.
This eBook will offer 6 Ways to
Global producer of polycrystalline silicon for semiconductors, Hemlock Semiconductor needed to accelerate process optimization and eliminate cost. With TIBCO® Connected Intelligence, Hemlock achieved centralized, self-service, governed analysis; revenue gains; cost savings; and more.
Fueled by double-digit growth in the markets it serves, Hemlock Semiconductor is adapting to the increasing commoditization within the polysilicon industry and better positioning itself to compete. A key factor in this plan is to equip process-knowledgeable personnel with the skills and tools to accelerate delivery of process optimizations and associated cost elimination.
Hemlock turned to a TIBCO® Connected Intelligence solution to address the challenges. By implementing TIBCO Spotfire® and TIBCO® Streaming analytics, TIBCO® Data Science, and TIBCO® Data Virtualization, the company created more self-service analytics. Adding TIBCO BusinessWorks™ integration let the company realize the vision of connect
Agile Integration Methodology: Container-Based and Microservices-Aligned Lightweight Integration Runtimes - This paper explores the merits of agile integration architecture--a container-based, decentralized, and microservices-aligned approach for integration solutions that meets the demands of agility, scalability, and resilience required by digital transformation.
In the Garage, you work side by side with IBM experts to create first-of-a-kind MVPs, experiment with emerging technologies and quickly learn from failures. In this webinar hear from Ed Forman, Partner of Cognitive Process Transformation at IBM. Ed has partnered with organizations across industries including automotive, life sciences, financial services and telecommunications. In his work with the IBM Garage he has helped shape an award-winning method for innovation that has transformed business models for Fortune 500 clients. Listen to this 30-minute presentation to find out more.
"The mandate for procurement organizations is clear – cost reduction alone no longer ensures success; creating value is equally important. How was Horizon Blue Cross Blue Shield able to achieve their desired future state? In this webinar, we will discuss:
• Why procurement needs a strategic makeover, the current adoption of emerging technologies by procurement, and the challenges faced by procurement exec
IBM has been named a Leader in Gartner's Magic Quadrant for Data & Analytics Services.
According to the report, by 2022, 90% of corporate strategies are expected to view information as a critical enterprise asset, and analytics as an essential competency. Data and analytics service providers can help leaders accelerate and transform their ability to deliver data-driven insights and innovation solutions to businesses. Get complimentary access to Gartner's latest Magic Quadrant report for Data & Analytics Service Providers.
IBM and Red Hat provide a range of technology and services that can support their customers’ IT and development needs. IBM commissioned Forrester Consulting to conduct an emerging Total Economic Impact™ (TEI) technology assessment study to examine the ways in which customers utilize solutions by both companies in tandem and the impacts achieved as a result. The purpose of this study is to provide readers with a framework to evaluate the potential financial impact of solutions using both IBM and Red Hat offerings on their organizations.
Forrester interviewed five organizations that use IBM and Red Hat offerings together. These interviewees are focused on modernizing infrastructure and applications to resolve legacy architecture challenges and meet quickly changing market needs. These companies adopted a wide range of solutions from IBM (including IBM Power, IBM Z, IBM Cloud Paks, middleware, and professional services) and Red Hat (including Red Hat Enterprise Linux, OpenShift, JBoss, a
Infrastructure efficiency and effectiveness directly support profit and growth as competition increases in the cloud and managed service provider (xSP) market. Savvy service providers understand that storage choices have a profound impact on not only their profit and growth, but also on their customer experience and retention. They also know that storage challenges in all those areas increase exponentially with scale. Infinidat storage platforms allow service providers to build and scale differentiated, profitable solutions without worrying about storage. Infinidat technology enables unprecedented efficiency, performance, and resiliency, while flexible business models make it easy for service providers to operationalize those platform advantages—including unique co-branding and promotional opportunities as part of the Powered by Infinidat program. Cloud providers worldwide trust their businesses to Infinidat storage. This paper explores a path for service providers to unlock greater sc
Das Speicher-Array InfiniBox® für Unternehmensanwendungen bietet höhere Performance als reine Flash-Lösungen, hohe Verfügbarkeit und Multi-Petabyte-Skalierbarkeit für Aufgaben mit gemischten Anwendungen. Zero-Impact-Snapshots und Aktiv/Aktiv-Replizierung sorgen für enorm verbesserte Business-Agilität, und FIPS-validierte Verschlüsselung für ruhende Daten macht das sichere Löschen von nicht mehr benötigten Arrays überflüssig. Mit InfiniBox können IT-Organisationen in Unternehmen sowie Anbieter von Cloud-Diensten ihre Service-Level-Ziele übertreffen und gleichzeitig Kosten und Komplexität ihrer Speicherumgebung im Petabyte-Maßstab reduzieren.
„Clevere ICT-Lösungen, höchste Qualität, bedürfnisorientierter Service, transparente Leistungen und off ene Kommunikation“, so beschreibt achermann ict-services sein Leistungsangebot. Das Unternehmen beschäftigt 50 Mitarbeiter und ist stolz auf seine agile wie professionelle Arbeitsweise. Ob für die Arbeit mit virtuellen Server- und Desktop-Umgebungen, mit IP-Telefonie oder mit professionellen Sicherheits- und Netzwerklösungen: Die Lösungen von achermann ict-services ermöglichen es Unternehmen, sich von der IT-Belastung zu befreien und sich auf das Kerngeschäft zu konzentrieren.
Published By: Kustomer
Published Date: Aug 27, 2019
UNTUCKit wanted to ensure their stellar shopping experience was supported across every customer touchpoint, especially support. But the growing UNTUCKit team was spread across multiple platforms, without visibility into customer history or lifetime value. Learn how Kustomer enabled them to deliver exceptional service while increasing agent efficiency by 25%.
As the threat landscape evolves, organizations have accepted the fact that they have to take a more proactive detection approach to advanced threats rather than relying on traditional defenses. As a result, customers have turned to detection and response tools that allow for proactive “hunting” for Indicators of Attack (IoA) and reactive “sweeping” for indicators of compromise (IoCs). Once found, those tools are required to automatically respond to attacks or to at least provide for an action from the Incident Response (IR) staff. Unfortunately, due to the number and complexity of both these attacks and the detection/response tools, organizations struggle to hire enough qualified staff and stay on top of the discovered threats. This is compounded by a worldwide cybersecurity skills shortage. Managed detection and response (XDR) provides advanced threat hunting, detection, and response as a service to organizations that seek assistance for their own IR staff, or for those who wish to o
A new NPR/Marist poll reveals that one in five jobs in the U.S. is held by a worker under contract. In fact, independent contractors could make up half of the entire workforce in the U.S. within the next decade.
More and more organizations have begun to see contractors and suppliers as valuable business partners intrinsic to driving service and product innovation. For many companies, especially those operating in highly regulated industries, managing compliance in-house for all of these suppliers can be burdensome.
But the cost of non-compliance — in the form of penalties, fines, productivity losses, settlement costs, and inefficiencies — is ruinous.
This white paper will discuss:
• The hidden costs of ignoring contractor management
• Best practices towards holistic compliance and governance
• The cost of different contractor management systems
• How to get the highest ROI in your supply chain
Published By: Ricoh US
Published Date: Oct 04, 2019
On June 25, 2018, Ricoh announced its Cloud Workflow Solutions portfolio, a collection of cloudbased
solutions and services that bring streamlined processes to SMBs in scalable, subscriptionbased
packages. With an emphasis on addressing specific challenges facing smaller businesses,
these solutions are meant to empower digital workplaces by eliminating manual steps, reducing
manual data entry, and improving speed and accuracy to increase productivity and reduce overall
Many SMBs struggle to move beyond the challenges associated with content silos, lack of
interoperability, and ongoing transition to mobile work environments. Much like their enterprise
counterparts, smaller businesses face various complexities and pain points associated with
interdepartmental workflows combined with a real need to enable employees to work when, where,
and how they desire. Ricoh's Cloud Workflow Solutions platform is designed to address these
challenges by streamlining and automating common busines
Published By: IBM APAC
Published Date: Sep 30, 2019
Companies that are undergoing a technology-enabled business strategy such as digital transformation urgently need modern infrastructure solutions. The solutions should be capable of supporting extreme performance and scalability, uncompromised data-serving capabilities and pervasive security and encryption.
According to IDC, IBM’s LinuxONE combines the advantages of both commercial (IBM Z) and opensource (Linux)systems with security capabilities unmatched by any other offering and scalability for systems-of-record workloads. The report also adds LinuxONE will be a good fit for enterprises as well as managed and cloud service provider firms.
Read more about the benefits of LinuxONE in this IDC Whitepaper.
Published By: IBM APAC
Published Date: Oct 04, 2019
Companies across the world are adopting a hybrid cloud environment as part of their digital transformation initiative. They need a platform that provides the elasticity and automatic provisioning of the public cloud with the economic viability of the private cloud.
IBM’s LinuxONE is an enterprise-grade Linux server with a unique architecture designed to meet the needs of a vast range of enterprise computing workloads within a multi-cloud environment.
Here are just a few reasons why you should consider LinuxONE:
• Differentiating your cloud services
• Reduced costs
• Security everywhere
Download the e-book for more details.
Published By: Iovation
Published Date: Aug 02, 2019
The digitalization of business processes and the advent of mobile computing have given rise to the next generation of fraud. Cybercriminals have a variety of tools and techniques—as well as opportunities—to steal money and services. Furthermore, traditional fraud prevention tools often fail to stop this fraudulent activity.
Companies need a new approach to fraud prevention—one that stops fraud early and preserves the user experience. Companies with an online presence must have the ability to:
Detect and respond to fraudulent activity before incurring losses
Leverage human insight and machine learning to identify advanced fraud
Work with other fraud analysts to identify larger fraud trends and stop cybercriminals on a global scale
Block more fraud while reducing fraud prevention costs
This book explores how companies can leverage a next-generation fraud prevention solution to stop more fraud while reducing costs and providing a positive user experience for trusted customers.
Leading companies are focused on increasing customer satisfaction and retention by taking an organisation-wide, customer-centric approach. Find out about the critical role HR has to play in elevating the customer experience.
Read this report to discover:
• how HR can influence the customer agenda
• how to take advantage of AI and D&A to recruit the right people
• what skills customer service employees will need as a result of automation
• how to win senior buy-in for new HR policies and approaches
• seven action steps for building a customer-centric culture.