As the nature of work continues to evolve, modern organizations face an ever-changing set of challenges. The consumerization of IT and an increasingly mobile workforce have created a generation of workers who interact with data and information in entirely new ways. If businesses want to keep their footing in this new landscape, they must respond in ways that allow them to stay both flexible and secure.
cloud is no longer an option — it’s inevitable. But cloud strategies differ extensively, based on the context of your organization and investments. drivers such as industry, risk tolerance, and preparation dictate the pace, scope, and technologies you need. However, every cloud strategy should share key activities. This report guides infrastructure and operations (i&O) pros through forrester’s cloud maturity assessment so they can gauge where their firms are on their journeys and discover which core competencies they need to strengthen or develop to enable their pragmatic cloud reality.
This is an update of a previously published report; forrester reviews and revises it periodically for continued relevance and accuracy.
Applications are the modern lifeblood of the enterprise, and the desire to keep up with market demands has elevated most enterprise IT strategies from purely on-premises to hybrid and multi-cloud. But the desire to be even more agile and productive—and connect with end users in new and exciting ways—is pushing investments even further into new application environments, development processes, and management tools all leveraging cloud-native technology. In this executive brief, we home in on one component of the cloud-native movement, Kubernetes, and break down its role in achieving enterprise agility, experimentation, and innovation for competitive gain.
: Are you among the two thirds of industrial companies who are currently, or planning to, implement industrial transformation? A new report by LNS Research finds that there is quite a wide gap in how the companies perceived as industrial transformation leaders develop their transformation project strategies compared with companies perceived as followers.
Don’t get left behind. Discover the recommendations from LNS Research on how to ensure the success of your digital transformation initiatives.
As water is increasingly being recognized as a high-value commodity, aging assets present a major threat to organizations that treat and deliver it. Improving asset performance is one of the most effective strategies water and wastewater plants and networks can implement to reduce costs and protect quality.
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC.
The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas.
You’ll learn how to:
Leverage AI, machine learning and predictive analytics.
Get scalable, high-speed access to vast amounts of data.
Respond faster, become more competitive, and attract new customers.
"By asking the right questions as you design your hybrid cloud, you maximize your chances for success. What do you want to achieve? Identifying your goals will help you zero in on the biggest pain points and attack those first.
Learn how to increase the effectiveness of your hybrid cloud with a focus on data strategies for running hybrid applications.
Use this guide to:
Discover key Differences between enterprise IT environments and the public cloud.
Learn if you can support enterprise applications in the public cloud.
See if you can support cloud-native applications on-premises.
Understand if you can protect data cross your hybrid cloud."
Develop practical strategies for success and manage the risks associated with supply chain transformation.
Read this insight to find out about:
• the digital solutions companies are using to reshape their supply chains
• the benefits they realise as a result
• how to identify opportunities for optimisation in your own supply chain
• which practical strategies to deploy for successful digital transformation.
Published By: Nextgen
Published Date: Sep 25, 2019
Your practice can save time and money by delivering on patient expectations. You can better keep up with regulatory demands and reporting requirements—and avoid unsatisfied and unresponsive patients—when you employ best practices that address patient needs.
In this eBook, you’ll learn strategies to avoid missed revenue and save staff effort by using smart efficiency improvements, such as checking insurance information up front. You’ll also learn how you can get back to caring for patients, not chasing payments—and the secret to achieving strong financial outcomes. Finally, you’ll discover how you can get paid quickly, easily, and fully—all while addressing your patient demands for an improved, more efficient experience.
You are doing everything you can to avoid breaches. But what happens when a hacker manages to bypass your security? In this webinar we will show you how to build a strong security posture and a layered defence that will give you the ability to quickly respond to breaches. We will cover: - The evolving threat landscape and why prevention-only strategies eventually fail - How to build a strong first line of defence to reduce exposure to threats - Protect your last line of defence with retrospective security - A quick demo of how Cisco Umbrella and AMP for Endpoints work together to contain, detect and remediate threats in real time - An overview of how Incident Response Services can help you with the skills you need to manage a breach
Focus less on maintenance and operation and more on innovation and growth with automated billing processes. Automation can greatly improve productivity and help your company save money.
If you have a complex billing process, your enterprise will benefit greatly from automating as much of your billing as possible. Download this whitepaper and discover the following:
• Billing challenges most companies face
• Benefits delivered with automated billing processes
• Implementation strategies that support automation
• Four features critical to billing automation success
An agile and automated billing platform simplifies complex processes, dramatically reducing operating expenses and increasing your speed to market. Discover how today.
Discover How Cloud-based Billing Delivers Transformation
Enterprise leaders and companies of all sizes are leveraging digital transformation through disruptive technologies like the Internet of Things, AI, business intelligence and big data.
This eBook demonstrates 5 strategies for leading the charge for change within your business. Discover how to quickly leverage digital transformation in your technology stack and monetize it quickly with cloud-based billing.
Download this eBook to explore how the right solution can help you:
• Launch product innovations quickly
• Monetize IoT and increase revenue
• Automate billing to improve customer retention
• Leverage the cloud to reduce costs
Adapting today can mean the difference between success and obsolescence. With the right billing solution your business can thrive in these challenging times.
Discover how today!
Selling your company takes robust planning and discipline. Whether you are divesting the business completely or bringing in a private equity investor to fuel additional growth, the process you develop and follow will play a critical role in creating value for your shareholders and family.
We hope that PwC's "Exit strategies for owners of private companies" guide serves as a useful starting point for the conversations you will have with your stakeholders, trusted employees and family, as well as your advisers as you realize the value you’ve worked hard to create.
Published By: IBM APAC
Published Date: Sep 30, 2019
Digital technology is changing the financial services industry rapidly with automated process, AI insights, customized experiences, new operating models and next generation applications. In such a scenario how should banks innovate and stay ahead of the game?
This e-book will provide you the best strategies and recommendations for modernizing your IT infrastructure and operations. You’ll learn how to lead disruption and manage rapid change for your bank, its operations and its customers.
Here are the five key takeaways:
• Personalize customer experiences by maximizing your data
• Borrow strategies from open banking and new business models
• Step up your security game
• Drive innovation from the inside out
• Design an agile infrastructure to support participation in new digital marketplaces
Find out more in the e-book.
This eBook will present some of the key ingredients in the secret sauce for successful customer loyalty and customer retention marketing. It presents five marketing strategies to drive engagement with a long-term perspective. Drawing on the latest engagement marketing technologies, these insights are supplemented by cases from Selligent Marketing Cloud clients, top brands that are at the forefront of creating and sustaining customer loyalty.
Retailers who can identify their customers and deliver hyperpersonalized engagement on any channel are the ones thriving in this new age of retail. As the old model of inventory-led retail becomes obsolete, forward-thinking marketers deliver a new generation of shopping experiences with a common focus: the individual consumer.
In our Personalization Handbook for Retail Marketers, we’ll provide a toolset of proven strategies and technologies to help marketers leverage personalization for longterm wins such as increased customer loyalty, spending frequency and lifetime value. Starting things off, we’ll discuss why hyper-personalization is the only constant in today’s rapidly changing retail landscape.
Traditional strategies for driving sales are no longer enough. Brands that only connect with customers on a transactional basis are losing out to more innovative brands that create a richer experience for customers.
Read this story to find out:
• how we developed a digital strategy to restore growth to an iconic sporting brand
• how data can drive a dynamic connection with customers and create new opportunities for growth
• key principles for developing your own digital strategy.
The ability to make the right connections and walk in-step with people’s lifestyles, needs and desires has real currency in the unpredictable world of 2019. Find out the remarkable stories of brands that are not only becoming better acquainted with customers, but are delighting and surprising with zealous innovation.
Read this report to discover:
• how organisations can drive growth using employee and customer experience strategies
• the key characteristics of organisations doing this successfully
• the ‘Six Pillars’ framework for customer experience excellence
• real-world insights from global CX leaders
Published By: Workday
Published Date: Jul 30, 2019
This whitepaper from Human Resource Executive® explains why businesses need to adopt robust diversity and inclusion (D&I) strategies or risk being left behind. Read now to learn how D&I initiatives enable you to strengthen your culture while boosting your bottom line.
Published By: Workday
Published Date: Jul 30, 2019
This Aberdeen report centers it's focus on where they have seen ME organizations spend most of their time -- in employee acquisition. And rather, their study finds that their focus could be better applied to workforce engagement strategies and real-time performance management that can better manage retention goals over time.
Published By: Zilliant
Published Date: Oct 11, 2019
The building products / construction industry is more visibly representative of the health of the economy than any other. The avatar of the Great Recession may well be images of doomed projects on abandoned construction sites. As such, it’s unavoidable for leaders of building products distributors to experience market-induced anxiety as a matter of course.
2020 looms as the start of a new decade but many analysts fear it will also mark the end of the building boom. Recent indicators point to a slowdown at least. The existential question: what areas of building products distribution are ripe for reimagination, safeguarding against ambiguous market conditions now and in the future?
This whitepaper provides the answers with a playbook that reveals where margins and revenue leak in most B2B distribution companies and provides reimagined strategies for retaining and growing share through price optimization, deal management and costing guidance.
Published By: Genesys
Published Date: Jun 19, 2019
Your agents embody your brand with every customer contact. It’s up to you to make them more successful in engaging customers, dealing with customer challenges and avoiding burnout that leads to attritions. Read this ebook and see how to turn your customer service agents into customer experience heroes. You’ll learn:
Three success strategies that Genesys CX Heroes use
Skills every agent should have
Key training tips
Benchmarking strategies to measure customer service and customer experience
Ready to step up your revenue in eight easy steps? Get this guide and start transforming your customer experience immediately. It’s helped other businesses reach up to 30% of their revenue goal – and it’ll work for your contact center too.
This white paper includes strategies for:
• Empowering and rewarding customer advocates
• Encouraging and responding to customer feedback
• Developing a plan for continuous improvement
• Future-proofing processes and tools
The most important component for brand relevance and long-term customer relationships is the ability of an organization to deliver captivating experiences that feel personal, every time. Roughly 90% of senior marketers worldwide are implementing personalization strategies…but only 6% rate their strategy as advanced. Winning this race to delivering authentic personalization requires more than a random mix of technology tools. You need a strong web experience foundation that fuels your personalization strategy. Using a variety of digital marketing tools may help you perform specific functions well, but without having them talk to each other, it’s difficult to personalize experiences—which leaves you defaulting to static web pages with generic information. Using the support of a rock-solid web foundation, you can bring uniformity to your digital properties and over just the right experiences to your customers again and again.
This guide provides tips on how to filter through targeted solution marketing to make an informed, objective assessments when selecting the best commerce solution for you. Key points include: - Finding a platform that is flexible, agile, scalable. - The benefits of employing a single platform for all commerce use cases. - Leveraging customer data for commerce strategies - Employing an ecosystem of support. - Focusing on long term value over the initial costs. Every organization is at a different point in their ability to deliver frictionless shopping experiences that customers demand. Follow these guidelines to position your business for strategic growth.