For many small to medium size companies, finding the time to proactively manage employee performance is difficult. The emphasis is more often on increasing revenues and achieving stability, especially in the early days. However, as businesses grow, the need for improving staff engagement, productivity and loyalty becomes increasingly important. It is at this critical stage that Performance Management can mean the difference between businesses that experience sustained growth and those whose momentum falters.
Even when organisations are aware of the importance of Performance Management, the tendency is to carry it out in an ad hoc manner. Such methods work with a low headcount, but as this increases, more formal processes are needed.
6 Steps to Performance Management Best Practice offers a practical guide for small and medium enterprises (SMEs) that have identified Performance Management as part of their long term growth strategy. Drawing on industry research, client case studies and
Companies of all sizes are realizing the increasingly important role digital plays in the enablement of their employees, sales teams and customers.
To communicate with employees and customers around the world, Lufthansa Cargo needed to develop a corporate tablet and smartphone app that featured key details about the company such as information on its fleet, network, infrastructure, products and corporate responsibility. While Lufthansa Cargo had already gone digital with a customer magazine, the company realized a corporate app was a must have. Originally the app was envisioned as a toolkit for Lufthansa Cargo‘s top management and sales staff, but it ultimately developed into a multimedia offering for all air cargo enthusiasts.
Download the case study to learn how Lufthansa Cargo increased its digital reach with an award-winning corporate app.
A small business owner named Pete needs a complete security solution that protects everyone on his staff when they email, browse, and share using their Macs, PCs, or mobile devices. Watch this video and see Pete discover Trend Micro™ Worry-Free™ Business Security is an easy-to-use solution that provides complete user protection for all his employees.
Webinar Brought To You By CDW-Trend Micro
Published By: MobileIron
Published Date: Oct 21, 2016
To help increase employee productivity and customer satisfaction, Edward Rose and Sons developed a new mobility initiative to provide its leasing and maintenance staff with company-owned iOS mobile devices and apps to accelerate and secure critical business processes. Download now to see how MobileIron helped Edward Rose & Sons.
Leading Cancer Center Implements Lean Service Desk to Provide Vital Support to Medical Staff
Learn how the IT team at Seattle Cancer Care Alliance built a brand new service desk from scratch in just five months. Key improvements include significant time savings via quick and easy workflow automation; faster issue resolution and response times due to real-time dashboards; and a new culture of continuous improvement surrounding the implementation of lean methodologies and ITSM best practices.
Self-service is an advanced element of private cloud environments that improves management efficiency and business agility, as well as lowering operating expenses. A self-service environment streamlines the interaction between users and the IT department. It empowers internal consumers of IT services to request and receive appropriately configured resources on demand with minimal IT intervention. NetApp® OnCommand® Workflow Automation, the NetApp Management SDK with open APIs, and key ecosystem partnerships enable enterprises to easily integrate their orchestration solutions and custom management tools with the NetApp storage service catalog for automated storage provisioning and protection. Customers can thereby create a self-service, web-based portal that efficiently delivers IT as a service to virtualization administrators, application administrators, and users, while enabling IT staff to focus on higher value activities.
Published By: LogRhythm
Published Date: Dec 20, 2016
For security analysts, a flow of security alerts is an inevitable consequence of the digital age. Moreover, as alerts can signal business-impacting incidents, the enterprise’s security staff cannot be complacent. Staff must be relentless in gathering logs, setting alert parameters, assessing alert severity, and then prudently responding to incidents with countermeasures.
Published By: LogRhythm
Published Date: Apr 04, 2017
In this webcast, Chris Petersen, co-founder & CTO of LogRhythm, and Roselle Safran, co-founder & CEO of Uplevel Security, discuss best practices for building and staffing today’s Security Operations Center (SOC). The duo also touch on the essential tools needed to make your SOC effective.
Whether you’re in retail, manufacturing, warehouse management, transportation or healthcare, a mobility solution is a great way to empower your employees to do more. But maximizing the value and success of your mobility solution hinges on one critical decision: choosing the right mobile devices. This white paper takes a look at how choosing the TC51/TC56 for a mobility solution can have a significant impact on the overall success of your initiative.
All organizations should aspire to have the people, processes, and tools necessary to effectively execute an on-going penetration testing program. Failure to do so may result in poor tool selections, testing mistakes, and faulty interpretation of results that often lead to a false sense of security putting the enterprise at risk. IT security and audit staff, along with their managers and directors, should read this paper to clarify any misunderstandings about penetrating testing - from the true purposes and goals, to important process considerations, to tools and tester selection issues, and finally to safe and effective ethical hacking approaches.
All businesses face a daily bombardment of email spam that consumes valuable IT staff
time as well as end-user productivity. In addition, email is an attack vector for many
types of security threats to businesses, including phishing, viruses, spyware, and
malicious URLs. Given that all businesses are experiencing the financial pressures of a
tightening world economy, coupled with the uncertainty of any near-term recovery, small
and medium-sized business (SMB) managers are searching for ways to cut costs while
continuing to maintain a consistent level of service and protection for their businesses.
Businesses are experiencing a dramatic increase in spam and email-based attacks. These assaults not only hurt employee productivity, they consume valuable IT staff time and infrastructure resources. These threats can also expose organizations to data leaks, compliance issues and legal risks.
Trend Micro's SaaS email security solution blocks spam, viruses, phishing, and other email threats before they touch your network, helping you reclaim IT staff time, end-user productivity, bandwidth, mail server storage and cpu capacity. Optional content filtering enforces compliance and helps prevent data leaks.
With its skilled nursing facilities located in remote areas of a state known for its unpredictable and sometimes violent weather, Texas-based Creative Solutions in Healthcare (CSNH) was suffering more than its share of network interruptions. According to CIO & CISO Shawn Wiora, the company was losing network connectivity multiple times each week. This downtime not only disrupted business continuity, but was bad for morale among both the company’s IT workers and its care-delivery staff. Creative Solutions in Healthcare wanted a network connectivity solution capable of delivering highly secure, uninterrupted, and centrally managed service.
For the majority of small businesses around the country, the world of marketing looks very different from big brands and retailers. With limited budgets, resources and staff to execute their marketing visions, it can oftentimes be daunting and confusing for local/ small businesses to tackle their social media marketing, let alone convert engagement with their content on social media sites like Facebook and Twitter into local store sales. Download this research report to learn how Facebook advertising converts digital ‘hunters’ into in-store buyers.
By the year 2018, it is expected that over 25% of enterprise customers will adopt web-scale networking to build modern data centers. This rapid adoption can be attributed to businesses' increasing dependence on their data centers, while at the same time facing reduced IT budgets and limited staff to address their growing business needs.
Fill out the form to download a TCO report on how organizations have saved an average of 45% on CapEx and approximately 74% on OpEx by adopting web-scale networking solutions from Cumulus Networks. You’ll learn how Cumulus modeled a real-life TCO calculator on the actual production path their customers took to build an agile, scalable, and cost-efficient data center.
Published By: LiveOps
Published Date: Aug 03, 2012
This paper will first discuss the impact of cloud computing, consumerization of IT, and the emergence of social media in driving the transition from traditional on-premises call centers to a superior model, the cloud contact center.
Published By: Solvate
Published Date: Oct 21, 2011
Creative teams are finding themselves understaffed and overwhelmed: too much work, too many deadlines, everything is a top priority, and not enough people to handle the workload. Many companies do not want to commit to hiring full-time staff at a time of uncertainty. One solution is source creative work by hiring on-demand talent online! Learn about the solutions that are best for you, and the ones to avoid.
The Smarter Workforce Accelerator uses a structured model that helps you understand your current capabilities and those that you need to develop to achieve your Smarter Workforce objectives. The assessment focuses on your current environment and capabilities such as scouting talent, recruiting talent, leadership development, and your work culture and methods.
Each capability is assessed using an objective framework that defines the characteristics of an organization at each level. This approach helps you understand:
• Your current and desired capability levels
• Your organization’s relative maturity compared with the
competition and leading practice
• Business opportunities and priorities resulting from the
Published By: Skillsoft
Published Date: Oct 13, 2011
The IT department for Christiana Care Health Care Systems supports various projects throughout the health system that often require specialized training or expertise in particular IT areas, as well as project management skills. Following a recent reorganization and re-evaluation of job roles, the IT department needed to find a way to train existing staff quickly and cost-effectively to support various information technology needs.
Published By: Skillsoft
Published Date: Oct 13, 2011
Today's IT departments must be true business partners, actively engaged in serving internal and external customers, and aligned with company goals. IT leaders discuss how educating and training IT professionals for leadership leads to high-performance, business-savvy tech teams.
Published By: Mimecast
Published Date: Dec 18, 2008
You can't afford to ignore email archiving, security, internal policy or regulatory requirements, but can you afford to keep paying for it as multiple systems on top of your email system? When you add up the full price tag for your email environment, from server to soft ware to risk management and staff costs, it becomes clear why running everything in-house can mean you spend far more of your budget on maintenance than innovation.
Published By: VM Ware
Published Date: Nov 04, 2009
Hopefully your business will never have to experience a major disaster. But having an effective disaster recovery plan with sufficient documentation, adequate testing, and well trained staff will increase your chances of survival when faced with a minor or major catastrophe.
Now more than ever, organizations must integrate talent issues into the strategic business planning process. With a clear understanding of the needs of the company, business leaders can use the principles of talent management to address capability gaps as part of their overall
management processes. This new focus on "The Business of Talent."